I ordered two key fobs from this store. They were to be programmed for my car. When they came in, I…read morescheduled an appointment. The technician could not program them because his equipment need a programming update. I rescheduled the appointment to the following Friday. Then, that Friday, I got a phone call that the technician had to go to a meeting and no one else was available until the following week. I rescheduled the appointment to Thursday in the following week. However, I went in Saturday after that Friday and asked why they couldn't have scheduled sooner. The staff had no idea. I just got my money back. I'll still buy batteries there, but wouldn't recommend them for reprogramming key fobs.

..Buyer Beware ! Most if not all of the big name phone companies have a store. Inside the store;…read morethe business is geared to selling phone service and telephones; a few carry accessories. ..T Mobile is no different. The phones the company have sold me and the phone service are all set up to benefit the telephone company; not me, the consumer. .. All of the phones I have purchased from T Mobile have one thing in common, they stop working or are not functioning after a few months. In short, the company has a very obvious plan to get you back in the store, quite soon, to buy another phone. This is a business plan and it's a huge part of their store traffic. ... All of the phone companies offer 'plans.' The plan they have is better known as 'how much can they get away with; often called a shake down of customers ( bank accounts ). The store never posts their different level of consumer options for phone service. *** In addition, the lowest priced plan is never mentioned in a casual conversation with any agent.*** The plans are neatly tucked away on the internet; where a person must know beforehand what is and what isn't, or they are at the mercy of the store clown. ... Sound familiar? Buyer Beware; you're getting what is known as the 'all in one source' or the 'one stop shopping' experience. The buyer is paying for the convenience; out of the wallet and into their corporate earnings. .. BUYER BEWARE..

I cancelled my service on 29 Dec 2025, got notified of cancellation on 30 Dec 2025 and again on 04…read moreJan 2026. My bill was due on 04 Jan 2026 and a withdrawal was made on 06 Jan 2026. Went to the store and they advised me that my account cycles on the 16th and I would be prorated before the next cycle. I was never made aware of the cycle time and I have been a customer of Spectrum/Charter for over 30 years and have watched the cost rise and rise. I cancelled because another provided faster/better service. I am glad that there is another provider in this area because for years they were the only one available and so now I can see why they are losing customers.

From the owner: Internet, TV, Phone, provider. Bundle and get the best deal and service in town. Call or stop by…read moretoday.

Obtained our two I-Phones from Verizon on-line (not through the store) to avoid having our internet…read morecosts rise; and then went to this store, paid $60 per phone to have a screen protector put on. The "clerk" took our phones, put the protector on, and charged us. we got a receipt but he said NOTHING about having the "call to establish the warrant - or "register" etx." One year is not up; so I returned today to get a new screen protector and it should have been covered. the manager asked if we "registered" it - well A. MY RECEIPT says nothing about that; the clerk said nothing about that - apparently a receipt is not enough. It is a "gottcha" - they wanted another $60 bucks. I just went to the best kept store in town - The Battery Store and they did a fantastic job for $15.00. Verizon store is always "No Can Do" - very consistent poor service.

if I could give a 0 I would we were thinking about switching services to spectrum but since we had…read morebeen with Verizon for over 20 years we went to talk with them the lady that helped us was so ruined we explained to her our thoughts and wanted to know what Verizon had to offer she handed us a number and said you will need this to cancel and walked off we were likely going to stay with Verizon but after that goodbye if you don't want us we know when to leave. That was the last and final straw with this store we have had numerous situation with this store !

Had a shattered screen on IPhone, couldn't see anything. Made appointment for the next morning. I…read morebelieve it was Josh (the manager) that greeted me and walked me through the process. Verified all of the info, and was very thorough in making sure that all the questions were covered. He said that it would take a couple of hours. When I went back at the promised time, phone was ready to go. Very smooth process, and would highly recommend. Thanks

I came here to buy 2 new motorized wheelchair batteries for my papaw so he could get around and the…read morecustomer service was aweful. The didn't try to help whatsoever and I could tell they just wanted me to leave. I was very polite throughout the whole conversation I had with the employees. I have never written a bad review on anything else because I felt as if it was a waste of time but I feel like people should know about this place. Stay away from this particular store and order online if you can.