My drum Roller/dryer wheel needed replaced. I called and they were super helpful and nice. I went…read morein and only had so much cash and they threw me a good deal. They even gave me a bolt for my dryer on the house. I would definitely come back again and highly recommend this business.

They will take advantage of you!!! Should have read the reviews first. Sold me two broken dryers…read morethen wouldn't replace it. Very rude customer service. No one wants to help. Do not go here!!!! Spend the extra money and help get this place shut down for good before they cheat more people out of money!!!!!!!!

They love my dogs here and are always helpful. Prices can be high for some items…read more I love closer to a similar store and came here because I had a gift card. Evening times are slower and that's when I prefer it. The location is convenient for some, but it's a busy street and sometimes impossible to turn left when leaving.

I will never again order an online order at this location. I ordered 20 bags of topsoil to go. I…read moregot a text and email in the morning saying that my order was ready to go. I had pickup set for 2pm and when I got there they told me to drive around to the garden center. My order was not ready.. I wasn't in a rush so no biggie. The guy who got my order was an angry bird. It was about 25 minutes to get my order from start to finish. He wheeled over 10 bags on one cart, not saying a word to me. Im a disabled veteran with back issues and I guess he assumed I was going to load it up myself. When he came over with the 2nd cart he let out a loud sign of anger. He loaded up the first amount and I opened the doors to my back seats so he could load the rest in the backseat for me. He broke my rear dashcam and didn't say a word to me, so sorry no nothing. I forgot to put that part on my survey I got after the fact. He loaded up the back seta huffing and buffing. The kind of huffing and puffing as to say screw you, you should be doing this. People pay for pickup for different reasons. This is his JOB. if he doesn't like his job he should do something else. After he was done, he didn't close any doors, I said thank you and he didn't say a word to me. He wouldn't acknowledge me at any time during the transaction, just stormed off in a huffy. On the survey it asked if you wanted a store manager to contact you and I said yes, but no one ever contacted me.

I ordered a laptop with accessories online to pickup at their Johnson City, TN location. Everything…read morewas in good order, friendly customer service, and no time was wasted.

Friday night, I stood for 30 minutes, asked for help with TVs but was totally ignored ...like I was…read moreinvisible. Left and purchased elsewhere. Today, my husband MADE an APPOINTMENT with the geek squad to have a battery replacement for his cell phone, but when we got there, there was no one authorized to replace the battery. The MANAGER then was very condescending When she spoke to me. Talk about POURING fuel on the fire! I never leave reviews, but this was beyond the pale!

Ordered our appliances(supposedly in stock items) at the beginning of January. Sales associate…read morestated delivery date of 4/9, it's 4/25 and still haven't received our items. After second time of contacting company sales associate returned call and stated that some of the appliances wouldn't not arrive until July and that wasn't set in stone. when I questioned her about the items supposedly being in stock she became defensive and stated that she never said that(she did) and that if I wanted a refund I could do that. I explained to her that I've been waiting 5 months and if I cancelled now I would have to start over somewhere else. Unbelievable

From the owner: Whether you're designing a new home or renovating a single room, Ferguson Home offers an unmatched…read moreselection of bath, kitchen, and lighting products by renowned brands, ensuring you'll find everything you need for your project in Johnson City, TN. Book an appointment at one of our showrooms, where you can interact with products firsthand and get personalized, expert support every step of the way. If you prefer to shop our extended selection of products online, our suite of digital tools will help you plan and execute your next project. Our experts are standing by seven days a week to help make your vision a reality.

Chris is the best! She went above and beyond to help us find the products we needed. Many of the…read moreitems we needed were not available from the manufacturer for a few months. Chris called stores all over their network to find the products and get them shipped in time for our remodel. One crucial set was lost in shipping so Chris checked daily until she found it and had it shipped to us within just over a week. We felt that Chris was not only knowledgeable about solutions for us but that she really cared about meeting our needs.

Best thrifting in Ashe county; well stocked with constantly changing treasures!! Store is clean and…read morewell organized with lots of friendly volunteers to offer help when needed.

I'm an old handyman who still does lots of creating/building stuff, usually from weldable/brazable…read moremetals. It's a hobby, these days. Comes in handy for neighbors I like. The inventory in this store is always changing, but it is always much, much cheaper than standard "Box" stores. I'm talking about Walmart, Home Depot, etc. I've never had a bad experience with any of their counter folks. Try it...You'll..... Happy Christmas. Ron from Erwin. Five stars from this old Electrical Engineer.

Kenny, knew right away what the issues were with our electric stove AND clothes washer! Very…read moreknowledgeable and personable. We know who to call for future repairs!

Came to fix a fan running in stove. Stop the fan ,said it needed a part…read more Left and I never herd back after I left phone call's and email's He never replied. So I would say he is unqualified to be in business. DO YOURSELF A FAVOR BY NOT USING THIS GUY....

An absolute pleasure to deal with. We had a problem with the mattress we bought there. Within a…read moreweek of filing a warranty claim they delivered a new mattress. Too bad more businesses do not provide the level of customer service tat Sleep Zone does.

Just bought a temperpedic here and it took us a while to decide and they were extremely helpful and…read morepatient with our process. I wouldn't shop anywhere else . We visited other stores that sold mattresses but sleepzone offers free shipping and you cannot beat that. Im very pleased with the choices they had and allowed us to try them over and over till we were happy with our choice at the end . Steve was extremely funny and helpful in any questions my husband and i had . They did not push us to buy . Im happy to help out a local business and id recommend them highly to whomever needs a new mattress . Exceptional customer service!

Our ice maker had been broken for a month. One tech said it needed a part and then would be back to…read moreinstall. The appointment was canceled due to medical emergency, but we couldn't get a reschedule. I called Mr Appliance, was scheduled, tech came out, diagnosed the problem (no part needed) and had the ice maker up and running that afternoon! We are very grateful.

Over priced work and the ice box still doesn't work for over 2 months paid out $660 for a casket on…read moremy fridge. The technician came back 3 times and wanted over $300 for another 2 gasket seals. I could purchase a new fridge for $1000.

Get deals of all kinds. I got Coast Flashlights at 75% off recommend price! Staff if very friendly…read more It's worth just stopping by every once in awhile as you never know what's on sale.

From the owner: At Ollie's, we sell "Good Stuff Cheap"! You'll find brand name merchandise at up to 70% off the…read morefancy store prices every day! We've got bargains on housewares, bedroom and bathroom, books, flooring, toys, electronics, furniture, air conditioners, clothing, health and beauty products, patio, pet supplies and so much more. You never know what you'll find at one of our "semi-lovely" stores unless you stop by and see for yourself!