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    Modern Supply

    5.0 (1 review)
    Closed 7:30 am - 4:30 pm

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    3 years ago

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    Johnson City Appliance Store

    Johnson City Appliance Store

    1.9(8 reviews)
    5.6 mi

    I bought a washer from this store in May. He said upon delivering it that he'd do me a favor and…read moreonly take $100 when it was supposed to be $115. However, soon as started using, saw water in the floor. Took the panel off and saw water flooding from an area. An independent repair tech came and fixed that part after they got my name and address right. Had sent him to someone else. But then still saw water, but not from that part. I've called and texted, Facebook messaged many times to no avail. I cannot get him to get out here and fix it. If I had a truck, I'd load it up and deliver it to his door so he couldn't get in the store. This is terrible business. They don't know the customers they sell to or are very organized. I so wish I'd never gave him my money. Takes advantage of people that don't have much money with many options. :(

    Sometimes around May 2015, I bought a pair of laundry machine & dryer. It is work good for the…read morefirst few weeks. As per agreement their warranty is good for 90 days. So, I called their office (Anthony) to make a complain about the machine. So they came to check it out but not fix properly. The same problem happen again in the next few weeks. I called again and they gave me the schedule. Few times schedule but nobody ever come. So, I remind them that my warranty is almost up and I made the appointment more than 5x but no one ever show up. The office start gave me hard times & asking me $75 for visit. I explain to them I have the records of called them but no one ever come. They said it doesn't matter bcoz the warranty is up so I have to pay. So, I sell cheap my laundry & dryer to someone that able to repair the problem. I bought brand new machine from Home Depot. Lesson learn that I never ever buy machine from this company anymore. Today my sister looking use machine and wanna to buy from here and I said don't go there you will regret of their quality & services. So, please don't waste your money to deal with this kind people. It is just like a scam business selling equipment, after get your money they will disappear unless you pay more money. I don't trust their establishment. Period!

    Lowe's Home Improvement - Missing wire

    Lowe's Home Improvement

    2.8(10 reviews)
    2.0 mi
    $$$

    On 5-13-25, I bought a pre-assembled CharBroil gas grill (on sale for $50 off regular price). When…read moreI got it home, I found: 2 parts installed backwards, 2 parts missing, & 1 part only connected on 1 end. I had to go back on 5-14-25 to scavenge a missing part from 1 of their other grills. I fixed all of the 5 errors myself. I discussed the issues with a store manager & showed him my photos of the errors. Caveat emptor.

    I don't know when you started teaming up with Angie's for all installation products, but It has…read morecost you a loyal customer of 33 yrs. Who has spent thousands of dollars especially at the Jonesborough Tennessee location. I bought a new Kohler toilet.Iask if they could install it. Yes we out source with Angie home improvement. I will make this the date given was 3 days later. After anout 4 text changing the time and the last one being at 8p.m. and then a complete no show with no call or explanation. Next day I call Angie's to see what happened with no explanation but so sorry! They give me a new appt. For 3 days later and no charge. To compensate. @3:00p.m. I ask for momore texts just call if a problem. Wiil changed window of time text 3 times. Went back to original time of 3:00p.m. and at 3:05 texted appt. Has been cancelled and rescheduled for 5 days later. I called refused and demanded a refund! I paid cash but it will take 5 days to get the refund approved and ready. If Lowe's doesnt take back charge of their own customer service, all of their stores will be closing instead of just 50.

    Photos
    Lowe's Home Improvement - Missing wire & missing wing nut.

    Missing wire & missing wing nut.

    Lowe's Home Improvement - Part on wrong side.

    Part on wrong side.

    Lowe's Home Improvement

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    Modern Supply - appliances - Updated May 2026

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