Chris is the best! She went above and beyond to help us find the products we needed. Many of the…read moreitems we needed were not available from the manufacturer for a few months. Chris called stores all over their network to find the products and get them shipped in time for our remodel. One crucial set was lost in shipping so Chris checked daily until she found it and had it shipped to us within just over a week. We felt that Chris was not only knowledgeable about solutions for us but that she really cared about meeting our needs.

Excellent experience with Trinity! This was second time I have used them for a new build. Melissa…read moreis so knowledgeable and offered a lot of good insight. Installers were courteous and professional. I would heartily recommend them to anyone for any project small or large!

3 years ago we purchased an expensive white quartz from " better marble"but Jeffrey of Trinity…read moreMarble installation quickly shipped the kitchen counter and backsplash slabs without having us inspect them...this was disappointing as I wanted to check the colour shade # to ensure it was what we had paid 19k for supply and Installation. Most of the installation went well except for a quartz counter seam that was discolorated and appeared to be from a different shade # and skew than the rest of the quartz we had paid for. Most concerning was the discoluration seam was highly noticeable and was located right in front of the counter island stool area. When i asked Jeffrey why he had ordered a different slab shade he denied it was a different. I took a photo of the shade number beneah the slab and sent it to him, but he did nothing to remedy this issue. In addition at the beginning, i asked Jeffrey to book match the quartz installation, but he did not install it book matched. We paid good money for the workmanship but. Ultimately we were cheated out of proper quartz materials we had purchased from both Trinity and Better Marble. Think twice before you decide to use these companies.

I have only been there a few times, but the folks that work there are friendly, knowledgeable and…read moreeasy to deal with..and if you live in a mobile home, Let me just say this..this place is a MUST for parts and services. IM hoping to find some used windows for a new shop Im building...

Excellent info very helpful. The info was correct and up to date. Made the trip to town more…read moreproductive and successful.

This is a five star complete kitchen gourmet shopping store. From iron skillets to Portmeirion and…read moreVietri China . There they have a phenomenal inventory for a gourmet shop in the middle of the mountains. Well worth a visit for anyone interested in kitchen instruments or cooking.

I really struggled with whether to give 2 or 3 stars -- unfortunately, my experience didn't align…read morewith many of the glowing reviews. I hired Atlas Kitchen & Bath to remove a tub/shower combo and install a walk-in shower, along with a kitchen backsplash. I chose them based on reviews and the desire to support a local business. The estimate process started off a bit awkward -- the estimator (TK) arrived significantly earlier than scheduled while I was working from home. He gave a reasonable quote and said the price could vary depending on tile choice. He mentioned the shower door and head installation were included, but didn't clarify the hardware wasn't. That became a surprise \$2,000 extra later. The showroom experience was mixed. The staff were patient as I tried multiple samples, but when I asked if they had a visualizer app or site, I was told no -- only to later discover the tile manufacturer *did* have one, which they acknowledged after the fact. Why not share that upfront? Once I made my selections, I returned to get a final price, expecting a reduction since I chose less expensive tile. Instead, the price stayed the same due to "more complex shower floor tile." I took the weekend to think it over and then decided to proceed. That's when I learned -- for the first time -- that they only accept cash. I had to confirm multiple times. It was off-putting and almost made me cancel the project. When I asked again during contract signing if I could pay by credit card, I was told they had been "screwed over" in the past. That didn't sit well, since there's no protection for me as a customer if things went wrong -- but I reluctantly moved forward. Scheduling was not proactive. I was simply *informed* on a Friday that they'd be starting the following Tuesday -- no actual appointment made. The two installers were nice and respectful, though often worked late into the evening or arrived late despite saying they'd come early. As the shower was nearly finished, I was asked about the curb top. I had no idea what that meant -- they'd told me they would choose a complementary option. Apparently, nothing had been ordered. I ended up finding something myself at Lowe's that they installed. When the work was declared complete, one of the installers said, "I need lunch" and left -- without completing a walkthrough. Upon inspection, I noticed unfinished drywall/paint, nicks in the wall, a shower door that didn't fully close, scratched tile, and some damage to items in my garage. When I reached out, I was told I should've addressed it when they were here -- but I wasn't given that chance. One of the installers returned unexpectedly the next day while I was on a work call. He fixed a few issues but left others undone. When I followed up again, they said someone named Ozzy would come inspect. He's praised in other reviews, but I hadn't met him. When Ozzy arrived, the first thing he said was "I'm here for the check." I asked if he was here to inspect, and he said no. After I explained the outstanding issues, he offered to deduct \$150 for the damaged items in the garage -- then asked if he could *have* them. I was so frustrated by that point, I just gave them to him along with the check. Both the shower and backsplash look good overall, but the experience was far from smooth or customer-focused. I'm still repainting my walls and living with scratched tile. If I could do it over again, I wouldn't choose Atlas. If you're considering them, I hope my experience helps you make an informed decision.

was so very please with their professionalism, the staff friendliness and helpfulness. Never had a…read morebetter experience with any business or and people, they are amazing.

If you are thinking of hiring Joseph for your remodel, you'd best do it soon, because he is going…read moreto be booked solid in the future. He just moved here from CALIF where he also had his own business, and it is clear from his work that he is a professional with a lot of experience. I moved to Jonesborough a year ago and have had a lot of heartburn with contractors of all sorts. Joseph was organized and professional from the get-go. He is the ONLY contractor who sent me his license and bonding information without me having to ask for it, and his itemized estimate was the most polished and explanatory that I have seen yet in this area. He also asked for an after-action report for feedback on his work. Who does that? I will definitely be hiring him again. He moved a door from one wall to another and closed off the pocket door opening. He matched the trim around the new door identically to the trim around the other doors- all hand-cut on site. Same with the baseboards, which were different in different rooms. He also patched a ceiling sag from water damage that was right up against custom kitchen cabinets. Two other contractors I had asked for an estimate told me that the cabinets would have to be torn out. Nope! Joseph fixed the sag, found a ceiling beam under the sag that had cracked and REPAIRED THAT TOO, and evened off the ceiling along the top of the cabinets perfectly. He even got that half-popcorn corrugated ceiling texture to match. What is more, he was very considerate of my time and of the house. He covered everything to prevent dust and dirt from migrating, enclosed my kitchen in a neat little tent (that I still had access to after hours so that I could cook) and cleaned up thoroughly after every day. I always knew when he would be here and he kept me abreast of any changes or questions. I actually learned a lot from him. He gave me free evaluations of the shower work that a tile company was doing in the house- to let me know the quality of the workmanship. He knows tile too, and was able to place the floor tile at the base of the new door to appropriately match the existing tile. Super quality work! What is more, he is trustworthy, and I felt comfortable giving him a house key so that he could come and go if I was not able to be there. The whole job was done in less time than we had projected and I am extremely happy with the results. He also hires great workers- Sterling is also highly skilled and meticulous, and Greyson is learning these skills as an apprentice. I'm ex-military and have pretty high standards. I also don't write reviews in general, unless someone is really good or really dangerous. Do-it-right lives up to its name- you can tell that it is Joseph's motto. He ensures that work is done to standard and in accordance with regulations. You won't be disappointed! 1 Dec 2023.

Joseph and his crew saved our remodel when the recommended contractor from our insurance company…read moredropped our job. They not only completed our remodel they built the custom cherry fireplace mantle. We love our living room and it's exactly what we were looking for to update our home. They've also repaired our garage door and surround when our son drove the family van into the garage frame. Joseph and his crew are easy to work with, clean thoroughly and are professional in their behavior.

We originally purchased quartz countertops through Home Depot in Hendersonville, NC who then…read morecontracted with Preston Woodworking. We were given a 4 week time frame for completion, but it was a full 10 weeks before the counters were ready to install with no word from Preston or Home Depot about the delay. Unfortunately, the original template was done incorrectly and the stone cut incorrectly. The seams on the upbar and lower counter did not match, nor did either one match the corners on the wall. Nevertheless, the installation crew spent a full day installing it and tried to pass it off as acceptable. We immediately contacted Home Depot who then contacted Preston to fix the problem. It was several days with no contact from Preston. We tried to contact the manager of the stone department, but never did hear from anyone from Preston until they sent the owner of the installation company and someone to re-template. The templater pointed out significant errors in the original template and criticized the installation crew for knowingly installing an improperly cut stone, yet they sent the same company out for the second install. It was another 7 weeks after the original installation before the counters were re-done for a total of 4 months. Not once during the entire 4 months did ANYONE from Preston management contact us, even after multiple emails voicing our complaints with the quality of work and the extended delays. The second round produced a barely acceptable final cutting with a sloppy installation of the sink (glue seeping out from behind the caulking as it dried) which my husband had to repair. We tried to pursue a discount to compensate for the extended delays, poor quality work, and multiple days off from work to deal with correcting the problem, but again we got NO response. Home Depot finally was able to get them to agree to an insulting $300 discount, which amounted to less than 10% of what we paid. Take your business elsewhere. This business uses incompetent crews and there is no customer service to fix their sloppy work.

From the owner: Preston Woodworking manufactures and installs commercial and residential cabinets and countertops…read more We are a company of creative designers, skilled craftsmen, and conscientious customer support personnel - all dedicated to fulfilling your cabinet and countertop needs with superior quality and gracious service. We are the region's top fabricator and installer of granite countertops. No other company located in the Tri-Cities, Tennessee region can match our in-house facilities to create the precise style and quality you want for your home or business. If you want to eliminate the middleman, this is the place to start.

I highly recommend Granite Depot. We used the one in Boones Creek in Johnson City, TN. They were…read moreprompt, professional, and did an excellent job and at a fair price.

From the owner: Granite & Quartz Design provides granite, marble, and quartz countertop installation services to…read moreJohnson City, TN and the surrounding areas.

Wonderful NICE personnel. Very personable and service oriented. Makes sure customer is completely…read moresatisfied. Highly recommend especially classic style speed queens. Easy access to the store. Nicely stocked and clean. Send your friends and family to the Oakland Ave Location for friendly knowledgeable service!

I purchased a new TC5 Speed Queen washer from them. I was told to go to Speed Queen's website and…read moreregister for my 5 year warranty. The machine is a piece of junk, and they won't give me my money back or exchange it.