Plumber came out to inspect water heater and drain it. I also wanted him to check for any blockage…read morein my sewer line. He said he had to come back the next day because he didn't have the camera required to inspect. He had turned off the circuit breaker to my water heater when Inspecting it but didn't turn it back on. I had no hot water the next morning.

Do not use Tommie's Plumbing! They will way over charge you and create more problems so that they…read morecan come to try to overcharge you again. Two plumbers came to my basement to snake a drain and the lead plumber was in basement less than sixty seconds before he started finding all kinds of problems with my new hot water heater that I had just gotten. I told him that I didn't need him there for my hot water heater. I was charged 287.23 to snake a clogged outside basement drain and the next day after running my dishwasher I had two different drains back upon me. These drains were not an issue until they snaked the first one. I was charged 981.21 for a pressure reducing valve and installation. I priced the very same Watts valve at Lowe's and it was 199.00. They also charged a 70 dollar service fee on top of their other nonsense. I spoke with their jerk manager and of course, he was justifying their pricing. I should have had my 3 year old grandson come out with some duct tape, bubble gum, and a coat hanger. I'm sure he would have done a better job!

Great experience, good value for the money, and wonderful service. Highly recommended!…read more I needed to fix or replace an older gas fireplace that had not worked for over a year and I also wanted to install another fireplace elsewhere in the house. They got my older fireplace working without pushing me to get a new one and did a great job installing a new fireplace upstairs. Compared to another experience this was night and day. They will be my go to fireplace guys going forward!

I would highly recommend this company. Butch answered the call quickly and came out the next day…read moreevening. They were fast, friendly and priced well. Thanks again.

The best plumber in Tenn.!!!! I will guarantee you will be satisfied with the performance, the…read moreprice, and the professionalism of CARTER PLUMBING!!! No matter the problem,no matter the time, he will be there. So give this plumbing expert a call. There is not a better choice!!!

From the owner: With the plumbing services available at Carter Plumbing & Drains, residents of Greeneville, TN can…read moreenjoy the most comprehensive solutions for their plumbing needs at significantly lower prices than those offered by our competition. We are a full-service plumbing company dedicated to providing world-class work at prices that our customers can afford. We offer plumbing repair, installation, and replacement services.

We recently had Jeremy Swann inspect our fireplace after concerns about our gas log set, and the…read moreexperience was outstanding. Jeremy was thorough, knowledgeable, and took the time to clearly explain what he was seeing and why it mattered. He identified a fuel-type mismatch in our existing burner and carefully walked us through the safety implications. There was no pressure -- just straightforward, honest recommendations. Scheduling was easy, communication was prompt, and the installation of the properly configured log set was completed quickly and professionally. Everything was tested, explained, and left spotless. It's rare to find someone who combines technical expertise with clear communication and integrity. We're very grateful for Jeremy's work and would absolutely recommend him to anyone needing fireplace or gas appliance service.

Jeremy responded right away and made room in his schedule to fix my fireplace on the day before…read moreimpending bad weather. I was so thankful! He was super friendly, knowledgeable, and his prices were better than other local companies I contacted. I highly recommend him!

Response to request was quick. Service was also very quick. Plumber, was knowledgeable and…read morerespectful. I have used this business before, and will use again. Price was reasonable. Great value.

I cannot brag on these guys enough. I had new quartz countertops installed. I needed them to come…read moreout before the install to remove my sink and then after to install a new sink. Tim came out and was wonderful. The sink we got was a fancy one with lots of options. It was a very entailed install. Some of the parts were missing (from Amazon) so Tim had to go get some missing pieces. He made it work and he did it without a complaint. I love it. It came out so nice. I dealt with Candy in the office to make the arrangements. She was wonderful as well. She communicated with me and went above and beyond to make them available around the counter install. I would highly recommend them above any others. I have used a few in the Tri-cities are and these guys are head and shoulders above the others. Thank you!!!

Saw CTM's advertisement on the side of the road and decided to give them a call and possibly hire…read morethem for some household electrical needs. Cody, the owner and his business partner came by to do some electrical work and did a superior job. We would highly recommend them because their price was very fair, their attitude on the job site was all business and they left the jobsite just as they found it by cleaning up after themselves.

Quick response professional & knowledgeable they understood my projects, I will use them againread more

Horrible company that makes horrible products…read more I had a bunch of these in a small apartment building because the previous owner purchased them. The company was difficult to get through to customer service with. One of the heaters failed four times under warranty before I ripped it out and scrapped it while it was still under warranty.

I have an American Water Heater...40 gal. electric installed in 1997. Still going...no problems…read more I do a flush periodically and wondering how long it will last?

Very rude and overpriced, they were trying to charge me 3 times what a similar job normally costs…read moreand when i asked for clarifications they said that they do not have time and will be charging me $120 service fee without getting any work done.

DON'T USE THIS PLUMBING SERVICE!! To make a long story…read moreshort, Rick sent Josh to do a job in the beginning of December. It's the middle of March now and still haven't heard back from Rick. We paid 5,200 dollars. Something wasn't right and water was backing up in the sink now. The ground has been very dry for weeks and the water still won't drain properly. Rick never came by to see what went wrong and won't return any calls. This speaks volumes! He does NOT guarantee his work or the guy he sends out. If it's something he can't handle fixing then he will ignore you. This is the attitude of a back yard plumber not a professional. I will retract this review if Rick ever does decide to come and see what Josh did or didn't do that caused the problem of water backing up into our kitchen sink now. I have a feeling Rick just doesn't care!! So if you still see this review then go with another plumber.

Always prompt, and courteous. The work is excellent. I've used them for both problems and for…read moreservicing. The people are responsive and helpful.

The right hand doesn't seem to know what the left hand is doing. We signed a two year contract…read morewhich never entered the system. We had to call and spend time explaining what we had paid for. The first technician that came out was clueless he just made an appearance because he had to. Apparently he ordered a part for us which was never followed up. The year two technician (we had to call to remind them) was great, explained everything made some recommendations and said he would follow up. We called to schedule the service which included the item from the previous year. They had no clue but said for a fee they would send a technician and the window was from 9AM to 5PM to see what we needed. These people just can't deliver on any promises. Avoid them like a plague

All good! Showed up on time, plenty of good communication throughout. John was fantastic and I…read morewill only use this company from now on. The prices were fair and the work was good quality.

When I have plumbing problems, I always call Miller. Everyone I have met (& talked to on the phone)…read morehas been courteous and professional. They do great work and are quick. They're my go-to with plumbing.