We've used PlumbFast for a couple of years now, always a first class experience. Deb in the office…read moreis very friendly, helpful and straightforward. David was our tech today and he was on time, explained everything and was here and gone in no time flat. Their pricing was awesome, much less than I thought it was going to be. We highly recommend PlumbFast if you need a first class class plumbing company.

Friendly,fast service! I had questions and the owner called and answered all of them himself.read more

We purchased a 50 gallon water heater and and water softener system from Doug. Very friendly and…read moreresponsive. Our $4,200 purchase in September of 2025 needed to have special heating rods for the water heater and we needed training on the water softener system. Doug had to have surgery in October and that caused delays for him to finish with our purchase. It is now April 2026 and he is telling us by text NEVER A PHONE CALL to call another plumber he is to busy.

Doug responds quickly, his work is excellent and his costs are fair. I can't recommend him enough.read more

I love Blue planet plumbing Georg and Pablo must have five…read moremasters levels degrees in Plumbing . I know 40 plumbers and these guys have a knowledge base that far surpasses everyone in town. It's always a pleasure to work with them as they are courteous, timely, and offer warranties on their work.

How can a company have any pride or professionalism in giving a quote of 950 to install two new…read moretoilet's. Greed beyond any imagination What an insult trying to taken advantage of people who don't know any better Shame on you

AMAZING AMAZING AMAZING! Can't recommend them enough! Not only are they incredibly nice and prompt,…read morebut they know what they are doing (imagine that!). I had lost their number (which is 828-295-0899, by the way) and Google has the incorrect phone number. I had to call another plumber which had no idea what they were doing and made matters much worse, even with 2 people and 3+ hours. Fortunately, I saw the Labonte truck in town a few weeks later and snapped a photo of the truck which gave me the correct phone number. Hunter came today and finished the job to perfection in LESS than the time we had calculated (under 2 hours). I'm thrilled above and beyond at the service and professionalism that Labonte provides. I can't recommend them enough. From beginning to end, they are the BEST without a doubt!!! Thank you Roy, Anita and Hunter. I'm a fan for life!!! Call Labonte at (828) 295-0899. You will not be disappointed!

Quoted me an outrageous price and then told me that only the gas company can replace my water…read moreheater. Told me plumbers don't work on gas water heaters???? When I told the lady I have quotes from a couple of other plumbing companies for this she then just hung up on me

Highly recommend this company. I had never used them before and experienced a plumbing issue that…read moremost people might not consider an emergency. However, because I live with someone who has dementia, any disruption to our routine is an emergency for us. I called late on a Friday afternoon, and they still made time to come out and resolve the problem. Larry was personable, knowledgeable, and professional throughout the visit. From my initial phone call to the completed service, I was truly impressed by the level of professionalism, responsiveness, and compassion shown by the entire team. Thank you for the excellent service. Pat Wilburn

We're renter's & our realtor contacted this company. I believe she uses this local company…read moreregularly. We had a plumbing issue overnight & contacted our realtor first thing yesterday morning. Heath Jackson was busy but arrived about 4pm. Very nice, polite and efficient employees. They found the problem quickly, it happened to be the toilet itself. Another company showed up with the new toilet right away. Problem solved in just a little over an hour. I highly recommend this company.

My toilet was backing up into my shower. I saw High Point Plumbing was rated well by all who used…read morethem. I called and they came out the same day. My toilet was flushing well that was Friday afternoon. Saturday it started all over again. I waited until Monday morning to call (I have another bathroom). They called me back shortly after I left the message Monday morning and came back out Monday afternoon. Today is Wednesday and all is well. I paid on Friday what I thought was a reasonable rate. I asked Monday if I owed anything and was told no it's covered. I would highly recommend them. Hopefully I won't have to use them again, but if I have a Plumbing issue they will be who I call.

James is knowledgeable about the trade and does excellent work. Very happy with our new tankless…read morewater heater

I cannot put into words how disappointing this experience was. There was the initial meeting (aka…read morethe sales pitch) where David stated he is always on time and always cheaper than everyone. He quoted $1600 to run water lines from a soon to be installed water heater. I had a small project at another house that needed to be done first. Two visits from quality. The first David was an hour and a half late. Showed up and looked, quoted $250-270 and left but first made the comment he would count the visit as a free estimate. I had no reason to believe it wasn't a free estimate as all plumbers give that. Then the second visit, again over an hour and a half late, I text and asked when I could expect them. I was told one of his workers should have been here already. No notice, no update and certainly not notified this random stranger would be appearing at my door. Job was completed and the price tag went up. AFTER the fact I was notified. This morning I was supposed to have the original desperately needed plumbing completed. (It's been scheduled two weeks). I get a message saying he forgot to add in $180 For an install of the water heater. Then he tells me he can't remember job after job because he has so many. Before I can answer his barrage of text defending himself and explaining how his mistake yet again couldn't possibly be his fault, he left us hanging saying to go find another plumber. I hadn't said a word at this point other than questioning the charge. The comical part of all of this is that I live in Pulaski. My very first contact with him was asking if he serviced Pulaski. His answer? Yes. In his text rant today he advised I was pulling him 45 minutes out of his service area to give an estimate and because of that I should be grateful because he'd saved me money. My husband text him this morning from a different number and asked him if he serviced Pulaski... once again "yes". Which is it? Yes or no lol. (this portion of my review which was an opinion as opposed to facts as the rest of my review entails has been removed after receiving a threatening letter from a Blacksburg attorney representing David insisting I remove my negative comment. As David indicated this is a review site that he subscribed to and I am in fact giving a review. The service was not great and therefore the review reflects that. My response to his response: Regarding his response, since he chose to "out" me and call me by full name, something protected by this very site, I will respond to his claims. David never did any of the work for me. He sent over an unlicensed employee that earned wages of $14/hr. His claim of me only paying $300 for six hours (hours are not correct) seems substantial vs the $84 he would pay his employee for this same time period. He claimed I was so satisfied that I asked for other work. In fact the only other project we had discussed was on 9/12/2019. Two months before the single service provided was performed. I did in fact ask the gentleman that helped us if he was licensed if HE would consider further work, not David. David stated he never refused me any work when his exact text message was "Pulaski is a very long way from my service area. I spent over 45 minutes driving out to your location. I spent over an hour giving you a free estimate which I normally do not do. Then I spent another 45 minutes driving back to my main service area. I have already saved you money. I would like you to go ahead and find another plumber. Tried to add money to the estimate that was not written up: not only did David tell me it was absolutely necessary to get a water heater but told me for $1600 he would attach multiple lines to it to plumb a new bathroom. He told me to purchase a rheem performance 40 gallon water heater in the amount of $364. Not only did I purchase this by his direction but an additional $400 in supplies to complete the discussed projects.ordered .payed for. and waiting for the plumber that never came. David commented that my comments hurt him deeply. I assure everyone reading this that being promised punctuality always and told he always sticks to his quotes and then being left hanging multiple times, multiple quote changes and ultimately searching for a new plumber hurt me. An apology, a compromise or anything else that one could have expected from the "best plumber" could have left a better taste in this reviewers mouth but the facts stand. David chose to take a legal response.

David was able to schedule a shower repair on short notice, saving me from not having a working…read moreshower for my mother-in-law over Thanksgiving. His associate had to do more work than anticipated when there was no access panel and the wrong (non-copper) piping. David came to the house from an emergency plumbing job to ensure that I got to a work meeting on time. I had a great experience with Quality Plumbing Services.

I used Jerry Powell's service. They had done excellent job. I would highly recommend this company…read moreto anyone who is in need of plumbing service.

From the owner: We Want to Be Your Go to Plumber for Life…read more Jerry Powell Plumbing wants to be your plumber for life. We offer quality work, outstanding customer service, and competitive pricing. At Jerry Powell Plumbing we begin by offering a thorough examination of the issues or needs you may have and include an expert recommendation at a fair price.We can help you with remodeling or we can repair any leaks or problems you may have. We offer emergency service and same day service. It is our desire to make sure you are completely satisified.Our Services include:*Leak repair and detection*Sinks, toliets, & faucets*water lines & drains*water heater repair*drain cleaning and disposal*gas lines*Showers and tubsCall us today to have an expert plumber attend to your plumbing needs!We service the Wilkesboro area, West Jefferson, Statesville, and Elkin areas.We offer residential and commercial services.