One word ... RESPONSIVE! Not only did Kenneth (Kenny) know exactly what the problem was based…read moreupon our description, but he called us, near-immediately, offering to come out the same day! And, his pricing was very, very fair. Kenny is, now, in my Contacts List -- and will, definitely, be receiving return business AND referrals from us!

Excellent feedback and follow up. I contacted several places at once to look at my washing…read moremachine. Malone's was the first to respond, saying what he thought the problem was and could come out in the morning! Kenny diagnosed the problem, ordered the part and was back in a couple days to install it. I cannot say enough how pleased I was with the whole experience ! I would definitely call them again and recommend to others. Prices were/are extremely reasonable. They're out to do a good job for you - not gouge you for the money!

I was looking for someone to make my dryer buzzer louder. I know it's not that serious a problem…read more However, it is for this 78-year-old lady. He is the only one who responded, and he told me that most of the time it can't be made to buzz louder. He said he might be able to do something, but that would cost hundreds of dollars. I really appreciate his responding to me, and now I will be sure to contact him should I have any problems with any of my appliances. It is refreshing to find someone locally who genuinely cares about helping others. I believe he is the same one who came out a year or so ago, because his granddaughter accompanied him. I didn't get any contact information from him at the time. Now I know how to contact him. And I will, for sure, if and when I may need his services.

Professional, knowledgeable and extremely diligent. He and his granddaughter are the perfect team!…read moreThey have had a couple trips to see us and our dryer. He found out the OTHER SO CALLED PROFESSIONAL, put in a heating element that was NOT a Whirlpool! Poppy ordered the correct Whirlpool heating element and was kind enough to come by and check it out. Fortunately, Century Appliance stands by THEIR WORK AND HONOR! Run to Century Appliance, they know the industry! 423-948-7112, A+++

This is a great place I have brought several items and never had a problem with washer dryer and…read morerefrigerator

Do NOT but anything for this store!!!! they will sell you a used washer that will break down in 90…read moredays exactly after the warranty expires. very big rip off racket. Do not shop here! Go to the one in Chuckey unless you want to flush your money right down the toilet!!!

John was able to come out the same day even though I live a considerable disrance from Greeneville…read more His rates were much more reasonable than everyone else I called, and they wanted me to wait a week. To add to everything else, John had the part on his truck that was needed to fix my washing mmachine. Overall, much better than I could have ever expected. I'll definitely call John again if I need help.

From the owner: We offer technical support over the phone... Also, Appliance installationread more

I absolutely do NOT recommend this business! Owner, Donald Robertson, is unreliable and…read moreuntrustworthy. In fact, he still has 3 sets of our rental keys and has yet to return them. He purchased a sofa and loveseat from me SIX months ago that he still owes for. Many times, Mr. Robertson expects to be paid before jobs are completed since he is OFTEN short on cash. He says he is the best and can fix anything. Bahaaa.... tell that to the renter that lives in the condo that Mr. Robertson "repaired" and refuses to return to finish the jobs (with the exception of returning to collect unused material that I paid for and trying to return them to the store for cash!!!!) BEWARE, Donald Robertson Heating and Air & Electrical is untrustworthy and refuses to respond to phone calls or texts once he gets paid.

I absolutely do NOT recommend this business! Owner, Donald Robertson, is unreliable and…read moreuntrustworthy. In fact, he still has 3 sets of our rental keys and has yet to return them. He purchased a sofa and loveseat from me SIX months ago that he still owes for. Many times, Mr. Robertson expects to be paid before jobs are completed since he is OFTEN short on cash. He says he is the best and can fix anything. Bahaaa.... tell that to the renter that lives in the condo that Mr. Robertson "repaired" and refuses to return to finish the jobs (with the exception of returning to collect unused material that I paid for and trying to return them to the store for cash!!!!) BEWARE, Donald Robertson Heating and Air & Electrical is untrustworthy and refuses to respond to phone calls or texts once he gets paid.

I highly recommend using Mr. installer. I recently had a gas range fire on a Samsung appliance…read morepurchased at Lowe's. Lowes were extremely helpful and sent Benjamin from Mr. installers to my home to assess the damage to the range. Not only did he come a day earlier than scheduled he went out of his way in contacting Samsung personally and getting me a full refund on the damaged appliance. Not only was he knowledgeable about the appliance but was extremely professional and friendly. I would not hesitate at any time to use his services again.

From the owner: We are factory and warranty company authorized to repair most major house hold appliances. We are…read morecurrently servicing upper east TN. We have been in business since 2006. We are factory trained installers of water heaters as well. We Represent several extended warranty companies such as Lowe's, Warrantech, NSA, and Assurant among several others. We are factory authorized with Samsung, Bertazonni, GE, Rheem as well as Rinnai. Our technicians are background, driving and drug screened.