We take our rainbow for servicing/ cleaning. This year we decided to get and interim vacuum for…read morewhen we don't want to haul out the rainbow. We were looking for at a nearly $400.00 vacuum and the owner asked us about our home and how we would be using this additional unit. He showed us a $150.00 unit that met all our needs at significant savings. Our trust level is at maximum high with a business owner who would sell a lower price point item to help us get what we needed. Kudos and bravo..shop local save big!

Poor service I took a small vac to see why it quit and if it…read morecould be fixed...I was told it would be a week before he could check it out and would call me to let me know the problem and if it could be fixed and the cost if I wanted it fixed. Nearly a full month later I had not heard anything so asked a friend to stop there & check on it. It was fixed, a bad switch he replaced, and a bill for darned near the cost of a brand new vac...no call, no estimate, no anything of what he said he would do BEFORE fixing it. My friend paid the bill and brought me the vac. I don't write reviews but want to warn folks to get it in writing, call daily, and don't trust this business to do what they say before just going ahead. I try to give local business my money but here I erred.

We recently (Aug. 2025) had a refrigerator issue come up and we were loosing food due to it not…read morecooling properly. We called "Major Appliance Headquarters" in Greeneville, TN for help. I left a message explaining my situation and need for repair. The owner, "Rusty" returned my call right away and responded, analyzed and identified the issue and made the necessary adjustments to bring the refrigerator back to proper working operation. We were more than pleased with Rusty's timely response, professionalism and knowledge and fee for his service. What more could we ask from a vender in the time of need. Rusty works on all household appliances and we now have a trusted, dependable and honest source for appliance repairs in the future. Our experience with Major Appliance Headquarters rates a 5-star rating.

Went there for a part to fix my microwave and they were very unfriendly and dismissive. My guess is…read morethey don't like people fixing their own appliances and won't be helpful unless they also get a service call out of it. Very unprofessional.

I have made 4 purchases ther in the last 5 years. Each time I was treat with appreciation and…read morehelped with all my questions. Their delivery has been as early as the same day to 24 hours later. No place around here can beat that! quality has always been good.

We bought a recliner from Lovin's but it has issues right away. When I called to have a repairman…read morecome and look at it they said they would call their repair people to set up a time to come. It took weeks and several calls to get someone here. He took the chair apart and said he would try to order new parts. The repair company - Furniture Pros - is not local. We heard nothing for weeks, weren't even sure parts WERE ordered. Several calls to Lovin's and emails/calls to Furniture Pros and finally parts were shipped to us. Then we had to schedule a time for repairman to come. They just tell you what day, no time frame. He replaced ALL the mechanics in the "new" chair. So much for product quality control! Every time I called Lovin's they said all they could do was email someone, they didn't have a phone number. Will never go back here again, and neither will our relatives!

Great local business where the owner is completely hands-on. I bought a direct-vent fireplace from…read moreRandy (the owner) and it was a wonderful experience from ordering to delivering. He's knowledgeable in what he sells and sees to it that you're happy with your purchase. Anyone looking for beautiful outdoor furniture, bar-be-ques or fireplaces of any kind will be highly satisfied. It's rare these days to find quality products and top notch customer service in the same place. They must be doing something right when so many businesses are closing and On Deck is expanding. And if you want to feel like you're on vacation, just sit for a spell in this store!

Really great service. They were very helpful in describing all the different aspects of the…read morebuilding and in getting a quote. It's the best value out there. I spent months researching and visiting different storage building companies, and they were the best "bang for your buck". Quality materials - they give you just what you want.

Great service and fast delivery! A family owned business with great people! I will highly…read morerecommend! Thank You

I had a sofa delivered from Rental Depot i bought from Big Lots and they canceled first delivery…read moreand then delivered late the last time. They dropped off the sofa and it had lots of pcs to put together. They would not put it together for me and I am 68 years old with arthritis! When I started trying to put it together I discovered it was damaged! So it now is sitting in the middle of my living room waiting for them to pick it up and take it back to Big Lots! I will not use this company again!

Jim and the staff are fantastic. They are helpful, friendly and make you feel like family…read more Delivery was quick and easy, the delivery guys are awesome. We purchased a complete mattress set and it was delivered within an hour of purchase. Could ask for better service.

I'm sorry I don't remember everyone's name that helped us while visiting your store but I wanted to…read moregive a review of our interaction. We were there Saturday 13 July. My birthday was the 12th and we took the weekend to ride the Tail of the Dragon and stay in Gatlinburg. My stepfather gave me a blank vest that I have been carefully crafting to myself. Obviously we had seen your place on a previous trip and had to visit this time for additions to the vest. I'll begin with the welcoming atmosphere and fine selection of products uniquely chosen for display. The ease of getting help and having items stitched on was relieving. I wanted to buy more and stay longer because the staff was so personable. The very sweet lady doing the stitching was a perfect pleasure to be around and she gave me a special addition of her to my vest with a US Army button cover for the top. Honestly, I couldn't stop thinking about it on the ride home to Cincinnati as my favorite and most satisfying part of the vest. Such a kind symbol from the heart. Also, the lady that took my payment was deeply intuitive which I found to be an excellent connection of the example incarnate of customer service. Actually beyond. She noticed my OCD self and the tad of bougie which helped guide me to happiness in my selection of button chain extensions. With these ladies helping throw ideas around and the way they could read me, I couldn't have landed on a more perfect layout. Still, the best part of it all was the gifted button cover personally selected and placed on the top button. The visit was complete only with this addition. I had a patch I brought to be sewn on and purchased another one but that button was something that I will forever remember and the giver will have a place in my heart and mind. Thank you so much! We rode the dragon, we saw a show, we enjoyed the area and scenery, we had good food, but the best part of my birthday weekend was spending time with the ladies of Iron Riders Outpost. You are truly amazing and everyone visiting the area should come to see. I will intentionally route another trip your way. Very sincerely, Anthony Worley (Whiskey)

If you are looking for good quality and excellent customer service, look no farther. This store has…read moreit all, and you simply can't beat their prices. The owners are always very down to earth and very knowledgeable! I would also rather give my business to a husband and wife shop than these big companies. I have recommended Iron Riders to quite a few people and they where very happy as well and will be returning for their future needs. I just wanted to take time out and review this store so hopefully it will help other shoppers out :-) Great job to Iron Riders!!!!!!