Helpful and friendly service. Fair prices. A good variety of items for a small town hardware.read more

From the owner: Retail Hardware store; specializing in paint but also offers a full line of hardware, plumbing,…read moreelectric, lawn and garden and other departments.

A diverse store that has just about any kitchen gadget you need including linens…read more The prices are high but there are some unusual items and some local items. It's crowded, narrow isles. Only one employee that was not at the register when we needed to check out. Probably will skip next time

I love this store more than I can say! A million interesting and unique household and gift items,…read moreplus a hardware store that has had every single random part we have ever needed for a 100+ year old house. We are always skeptical we will be able to find various unique replacement items and miraculously, Town Hardware always has them along with knowledgeable folks with helpful advice.

This is a classic small town hardware store. It has that amazing range of items such stores have,…read morethe nuts, bolts, tools, tin, rope, wood stoves, paint, seeds, plants when in season, roofing. It also has some surprises - winemaking and beermaking supplies, including carboys, the only store in Unicoi County to carry those to my knowledge. In case the guys are busy with a customer, do not hesitate to ask the woman behind the counter to help you - she knows her stuff as well as any man.

From the owner: We excel in customer service! We have a great variety of plumbing supplies and other hard to find…read moreitems. Need a new gasket for your pressure cooker? Need your Monitor or Laser heater worked on, bring it in and if parts are available we can get them and re[pair it for a fair price. We not only sell Stihl equipment, we service it as well! We also have a good variety of cold drinks. Come on in and say hi!

I am an Army Veteran, and have been a loyal customer for years. I recently relocated to Newland, NC…read moreto take care of my aging parents. I decided to apply for a Pro Desk Sales position, to which I had an interview with Jonathan, the ASM of Pro Desk Team. I thought the interview went well, until I walked passed customer service Desk, and hear him say, "I'm not hiring him!" I turn around, and Jonathan is laughing with another employee at customer service. He then saw me, and my friend that was waiting for me, and whom also heard what Jonathan said. Jonathan's face turned red, but couldn't stop laughing. Now, I have dealt with some low-lifes in my time, but this guy takes the cake. Even my friend couldn't believe his unprofessionalism. I spoke to another employee about Jonathan, and she said that she has had issues with him as well being disrespectful. No wonder he isn't a teacher anymore. The School Board couldn't have him around because of his poor attitude, but I guess Lowe's can. Unbelievable Lowe's! I thought you cared for your Veterans! Guess not!

Never have I had such a terrible experience with customer service in all my years . Very…read moreunprofessional, and down right rude employees. Not to mention you have to check yourself out now. This location has every limited supplies of anything and GOD forbid you order something they do have in stock , it will still come from California! And you will have to wait WEEKS for it . I will not be shopping anymore Lowe's anywhere !

So I went on the website to order a chainlink gate from the Johnson City, TN Store. It said they…read morehad 3 in store so I ordered pickup. They canceled it within 5 minutes. I went back on and it said they had 23 in stock that could be delivered to the house today. They canceled that order also. Several hours later I searched the gates online again. 1st option was Doordash delivery from the exact same Home Depot. That doordash driver shopped for the gate and delivered it to me in 30 minutes. What a huge disappointment that the store isn't competent enough to pick their own product. We went to the store 2 weeks ago in person to look for the gate, but there were 4 employees with the aisle blocked off and leaned against the steel just chatting. None of those gentlemen even asked if we needed help. Ridiculous. ​​​

They love my dogs here and are always helpful. Prices can be high for some items…read more I love closer to a similar store and came here because I had a gift card. Evening times are slower and that's when I prefer it. The location is convenient for some, but it's a busy street and sometimes impossible to turn left when leaving.

Best building experience I've ever had. Their construction arm JAS completed a walk out basement…read morefor me. Worked with me every step of the way to a great outcome. I couldn't be more pleased! I love going to the hardware too. So friendly and helpful. They still help with getting purchases loaded in your car!

Still an old fashioned type hardware with personal service available. Building materials available,…read moreand they build custom homes and buildings with in house licensed contractors. Have an excellent kitchen cabinet designer in house.

Absolutely the best building supply in the High Country, Mountain Lumber is committed to Service,…read moreQuality, and Integrity.

Mountain Lumber is a one of a kind business. It's family owned and operated with some of the most…read moreknowledgeable people in the industry. They have the ability to help supply large and small jobs. Honesty, integrity and personal service are large parts of the foundation that make up Mountain Lumber. They are well known for there belief in selling quality material as apposed to the "cheaper grade". If doing the job right the first time is your priority, then look no further than Mountain Lumber.

I have been shopping here at this hardware store for many years. This is by far the best hardware…read morestore I have ever been in. My line of work has me in different areas of the country and I often find myself having to visit hardware stores for my line of work. I only wish every hardware store was like this one. It is hard to believe that a store of this caliber is in such a small town.

Do not price match and impose a restocking fee for returns. Would not buy from again. Overpriced…read moreand rude.

The nicest and friendliest owner ever! So helpful and have so many things made in the USA. They…read morehave older axes and other old tools. There is a wood fire heater that is so cool. This is the kind of place you step back in time where they always know your name. Over 100 years old building with the original elevator. If you are even close by stop in and say hi. Support local owned businesses they need all the support they can get.