I used their service back in 2022 to refinance my car loan. I didn't even make my first payment on…read moremy newly purchased auto, yet they were still able to help me refinance with half the APR. They set me up with an extremely good local credit union here in L.A., which is awesome because I ended up building a relationship with them these past 2 years and banking with them as well. This wouldn't be possible without the service RateGenius provided me.

I am a VA caregiver & I am writing this review on behalf of a Vietnam Purple Heart Veteran who was…read moreout right lied to by Cy at RateGenius. He told us exactly what the payments would be and when they would be due and all we had to do was electronically sign the contract and print out paperwork, sign it and mail it via FedEx with the prepaid label that would be provided. He had stated he would be off the next day and that it may take just a bit to receive the email. Days go by and he gets message from Cy's co-worker stating the loan was still processing and then the next email he got stated the application had been cancelled. Only after messaging Cy did he then tell me that the original application had 12824 miles instead of 128248 which i literally took a picture of the dash and sent to him so this is no error of anyone's except his own. When we did the application from kredit karma I didn't enter the exact miles. He then sends a message stating that he could still refinance the vehicle but he would need a down payment. They ran a hard credit report inquiry on his credit, told him he was approved & then acted as if we had errored! DON'T WASTE YOUR TIME!! KREDIT KARMA SHOULD BE ASHAMED FOR RECOMMENDING THIS GARBAGE COMPANY IN THE FIRST PLACE!! This is the second company that's screwed over a 78yr old vietnam veteran, Carvana was the 1st! Charged him 27.7% interest on a vehicle that had a recall on the big block of the engine and flat out refused to exchange the vehicle one he bought It. Some people have no soul!

Definatly go to Stanley Sneed! We (myself and husband) had no car, not a lot of money for a down…read morepayment and a budget to stay within for monthly payments. Our 1 car for the family was in the shop for an undetermined amount of time and we really needed a new car to get around. Can I say Stanley did his thing and we both, myself and my husband, drove out of there with 2 new cars!! Absolutly amazing. He said he was gonna take good care of us and he didn't let us down. On top of that he gave some excellent advice to help our credit scores rise. We'll be going back for any future purchases.

If you are eligible for an account with GEFCU, don't miss the opportunity. I moved my mortgage to…read morea loan here and have been pleased with how well getting it paid off has gone, PLUS I got a great rate on the loan. The staff are all friendly and helpful. I hope this will turn into a life-long relationship.

We love Y Lee. I don't know how many vehicles he's sold to us and people we've sent his way. He's a…read morestraight shooter - he'll get you your price or tell you he can't. He doesn't waste time - I've trusted him going on 5 years now. And then...we tripped across Leo as a service advisor a few months ago. He really helped us out. I unfortunately forgot his name - he actually stepped in when our assigned advisor had already left last time so using the advisor from last time didn't work. We took two trucks in this past Saturday and had lackluster customer service including no help with the shuttle and minimal help on getting a service package. Luckily, we saw Leo as we were ready to check out and I promise I'll never forget again - his work ethic is off the charts and his customer service is worth going to to this location.

Would give zero stars if that was an option…read more The used car side of this dealership is as shady as the day is long. A month ago, we visited to inspect a Corolla that was advertised on their website as in excellent condition. However, upon closer inspection, we discovered that the photos on the website had been manipulated to hide the fact that the roof paint was mostly missing and the bumper was severely damaged. Last weekend, we returned to look at another Corolla, made a deal, and paid for the car. Throughout the transaction, our salesperson, Kemy, kept contradicting himself about certain details and making commitments about the car's repairs. He repeatedly promised to provide us with a copy of the "we owe" items that would be fixed before the vehicle was delivered on Monday, but he never did. There were some marks on the roof paint that Kemy claimed he had shown to the service team, who assured him that "it was just gunk that would be buffed out." I also pointed out some tire damage and he stated that the "tires would be replaced." I'm using quotes here because I was taking notes as he was explaining these details to us. On Monday, when the car was scheduled for delivery after service and detailing, I attempted to get an ETA several times, but Kemy didn't call me back until after 6pm. He informed me that a part for the recall was not in stock and had to be ordered. He said that the part would be delivered on Wednesday and the car would be detailed and delivered then. Since I wasn't available to take delivery on Wednesday, I requested delivery on Thursday and was assured that it would happen. Kemy called me at 9:30am on Thursday, claiming he was taking the car out of service and to detailing, and that it would be ready for delivery within a couple of hours. This was unusual because he had previously informed me that the car would be out of service on Wednesday and ready for delivery. I texted him about the replacement tires, but I didn't receive an immediate response. Last night at 6:30pm, he called me again, repeating his earlier statement that he was taking the car from service to detailing. He also mentioned that two bad tires had been replaced. He assured me that my car would be delivered last night. Meanwhile, I received a voicemail from an unknown number. It was clearly a butt dial of two men, one of whom I recognized as Kemy. They were discussing finding a replacement vehicle. I'm still unsure if they were talking about my car and haven't received an explanation for why this other salesperson named Chris had my number in his phone and accidentally called me. Half an hour later, Kemy called again from his cell phone, but it wasn't him. It was his sales director, Kevin, calling on Kemy's phone. Kevin asked me for an explanation of the situation and I provided him with a detailed account of everything that had transpired up to that point. Kevin apologized for Kemy's lack of communication and explained that the car was not ready for delivery. He gave me his cell phone number and informed me that the car would be taken to detailing at 9am today when they opened and delivered to me immediately afterward. He promised to call me at 10am today with an update. No call at 10, so I called him at 10:30. He said that the car was still in the service department getting some filters replaced and not in detailing, as he had promised me last night. Kevin assured me that the car would be delivered by the end of business today. Kevin and I discussed the "we owe" items after we bought the car last Saturday. I had requested copies of the document from Kemy multiple times throughout the week, but we weren't provided with a copy at the dealership. I kept a list of the items on my notes app as we discussed them with Kemy, and Kevin asked for a screenshot, which I provided. Kevin informed me that we weren't promised hubcaps and that only one tire had been replaced. He also claimed that the paint anomalies on the roof were scratches through the clearcoat and that they couldn't do anything about them. These were all blatant lies from Kemy. At that point, I demanded a complete refund and will be taking my business elsewhere. Earlier today, I left a voicemail for the general manager, Steve Riddick, but I haven't heard back from him.

We had an excellent experience at Ridenow Sports from start to finish. Carter was incredibly…read moreknowledgeable and patient while helping me choose the right dirt bike for my son. He really took the time to understand my son's experience level, answer all of our questions, and make sure we felt confident in the decision. You can tell he genuinely cares about matching customers with the right bike, not just making a sale. In the parts and merchandise department, Kelsey was equally impressive. She was friendly, efficient, and clearly an expert--helping us find exactly what we needed and offering great recommendations on gear and accessories. On top of that, the management team was very helpful and welcoming, making the whole process smooth and stress-free. Overall, this was a top-notch experience with a team that truly knows their stuff. Highly recommend Ridenow Sports!

I had my mind set out for a Honda rebel 500 and they were able to find the color I wanted. All the…read morestaff that helped me were very..... well helpful. Since my bike had to get ship from a different store they were very communicative and made sure I got my bike after having to wait through the holidays. The gave me a run down of the bike and addons. The tire warranty they had was pretty good but i wasn't in the place to take it since it's not going to be my primary vehicle. There was quite a wait since it was kind of busy. I was ready to buy and wished it did not take that long. I've been to other shops that had less of back and forth.

If I could leave zero stars, I absolutely would. We've banked here for years, and it's shocking how…read morefar this place has fallen. What used to be a reliable, customer-focused branch has turned into a frustrating, poorly run operation. They've cut lobby and drive-thru hours to the point of being downright inconvenient, and any sense of valuing long-time customers is completely gone. Customer service hasn't just slipped--it's fallen off a cliff. The MoPac and Parmer location used to have quality team, but they've all clearly fled, and what's replaced them is unhelpful, and indifferent. At this point, it's obvious they don't care about their customers or the relationships they've built. Save yourself the headache and take your business somewhere that actually values your time and money.

I want to write a review for my loan consultant Andres, he helped me purchase a Z06 CORVETTE a few…read moremonths ago and did a great job and was to guide me with any questions I had. I always call him if I have any questions or concerns in regards to my auto loan or any future loans I will do with United heritage.

Love this place. I work in coffee shops a lot and this is one of my favs in The Domain. And the…read moremorning crew, Marlene and Theresa, are the literal best.

Yeah, I am a Venture X cardholder. Yeah, what about it. I made a quick stop at The Domain with my…read moregirlfriend, and we decided to go to the Capital One Cafe located inside to get some iced coffee for cheap with our cards! When we arrived, there was not an open table in the main lobby. I kind of expected the cafe to be empty or just slightly busy. I did not expect it to be slammed. On top of it, there was only one barista working behind the counter, and she was absolutely burning through those espresso shots. As we waited in line, she would alternate between getting a few orders out and taking a few orders. She was honestly a star for that. I ordered the signature Honey Lavender Latte while my girlfriend got the Blueberry Ube Matcha. As we waited for our drinks, I made a craft pinwheel they had laying around and couldn't help but notice all the Capital One branding around me. It felt like the Taco Bells in Demolition Man. Everything is Capital One now. Around the cafe, like the commercials you can't help but see with your favorite celebrity icons during any sporting event, are Capital One employees there to help you open credit cards and other things. That wasn't my purpose inside the cafe, but they're there. Once we got our coffees, I stepped outside and drank the entire thing in mere seconds. I was hot, I was thirsty, and I drank my coffee. It wasn't anything special, but it was not a bad coffee. Maybe just a little sweeter than I expected. Overall, as a Capital One cardholder, I don't hate the perk of $3.50 lattes in our current financial state, and I'll definitely make more stops when I'm back at The Domain as long as I can ignore the propaganda. RIYL: The Capital One Quicksilver card or the Capital One Savor card or the Capital One Venture X card

I've been a member for several years. Recently, my vehicle was sent to salvage after an unavoidable…read moreaccident. I visited the Shoal Creek location for a loan on a new vehicle and had the pleasure of speaking to loan processor Jocelynn Nagel. Ms. Nagel was professional and very pleasant to talk to and made the whole experience easy and effortless. If you have to go through the loan application process, I highly recommend that you ask for this particular loan officer. Yes, as a federal credit union, you can expect mounds of paperwork and some delay, but it certainly is worth it to get the loan at a very minimal interest rate. Thanks Telco, for employing such wonderful staff.

I walked in for a loan in Buda location. And I must say I was meet with quick service and was…read moreassisted with my application by one of the delightful ladies in the branch pretty much the highlight of my visit. I was denied for a loan by my Ms. Kim might I add wasn't in the business to help on this fine day. just treated like a number. Oh well I will def be closing this account the first chance I get. Rest assured I do see they do like to lend to a certain demographic without any questions asked wink wink but I digress.

My husband bought a truck from Tom Bobb at Leif Johnson Ford. He had been visiting with several…read moreFord dealers and just honestly got the "ick" from many of them. They were pushy and one even played the keep the keys in the back on the trade in game with him...that didn't go over well. With Tom and everyone at Leif Johnson, there were no games, no nonsense. My husband had multiple LONG conversations with Tom and Tom was never annoyed, never impatient. He took time to explain many options about various trucks and leasing versus buying. He said this is by far the best experience getting into a new truck that he has had ever and fully expects he will be going back. My husband wanted me to note, he's 65 and bought probably 15 vehicles in his life and this was by far the best interaction!

Stopped by Leif Johnson Ford Lobby for a service. Lobby is shabby, crowded not upscale at all…read moredespite having high premium / markups on cars in their lot compared to other Ford dealers around. The wifi is totally useless. If you are thinking you'll get some work done while the service is getting done on your car you're in completely wrong. WiFi pass: StillTheLeader 99% websites don't work, what's the reason for keeping this wifi at all? example websites that don't work - geico.com, dropbox.com

Needed to fill out a POD document and the agent that assisted me was wonderful. She explained fully…read morethe document plus how it functions and what critical information was needed. She made sure all information was correct and handed a copy of both transactions. She very perfessional yet down to heart made the visit a memorable one.

The bank has a very good atmosphere. The personnel there made me very comfortable starting from…read morethe receptionist and like I said before , the banker, Zachary Hunter asked me a few questions why I wanted to close the account. When I told him my reasons, he explained that I did not have to close the accounts. So, I have transferred them into a high yielding savings. He was able to take my anxiety away by nicely and politely asking me a few questions.