I was looking to buy a car when someone recommended looking into buying a car with a rental company. I found Avis did just that and later to know that Tresl was their third party who helps facilitate the loan and purchasing process. I want to say that staff at Tresl seems helpful. Although once I decide to go forth with purchase and pay etc, I didn't get much questions answered afterward. The registration process took close to 3 months (my tags had expired). I also inquired about understanding my manufacture warranty but got two different answers from purchase to post purchase. I now, know nothing about what is under manufacture warranty. Alsom 2 weeks after purchase found that the front wheels needed replacement. Therefore would recommend the following when you purchase from them or that they change their policy: - provide the basics: owner's manual, any original items that would come with a car. - all service records - manufacture warranty info - if there are delays in obtaining paperwork from original owners, to send updates - post followup purchase inquiry (ensure you are happy etc.) So overall, they are legit, but its a longer process and since they are in TX whatever automotive sales laws apply there may not apply in your home state. Ask ALOT of questions. read more

I used this company to refinance my car loan. This company is not professional at all. They made multi inquiries on my credit without even telling me, and I had to freeze my credit profile to prevent further inquires. As result, my credit score went down by 12 points, and no better rate found!! Keep away from this company read more

Vince helped secure financing for a lease buyout, things went very smoothly and he was in constant communication via text and email. One small issue with a typo was fixed same day, very responsive. read more

These crazy people wanted me to pay another 9000$ down to refinance my car, the car that is only 19k in total that I already paid 3k down on and 600 a month in payments. Bug NO THANK YOU . read more

I received a pre-approval for an auto refinance with Tresl via Credit Karma, applied for the Refinance and received an approval. They said all they needed to do was contact my lienholder to get a payoff amount then sent me an email the following day saying they are sorry but they can not approve. This is after they sent me an "Approval and Congratulations" email. Stay away from these people! They are obviously not honest. I logged onto Credit Karma today and the pre-appproval is no longer there and they have somehow blocked me from leaving a review and feedback about my experience. read more

NOT A LENDER! This is a lender matching company. I was given a full approval online then days later denied when I called. Don't fall for it. read more

Tresl - Auto Loan Providers Near Me - Austin, Texas

Waste of time unfortunately. Did not find an offer remotely close to advertised rate. If the offer was even close, I would understand. Waste of effort and time. read more

Reached out to Tresl through Credit Karma to refinance my auto loan, and it was a terrible experience all around. There was almost no communication and my agent kept putting me off for some reason saying he would get back to me one day just for me to wait multiple days. Come to find out it was because the first lender they connected me with bailed leading to Tresl doing a second hard credit inquiry for a second lender without my consent. Ended up getting offered an APR that was only slightly lower than what I already had with a bunch of terrible stuff in the fine print. Apparently the 5% rate that they advertise is below the 7% minimum that actually financial institutions can offer and is nothing more than a bait and switch. I won't be surprised when they get hit with a class action lawsuit. Stay away from this scam company. read more

Do not trust this company when I first saw the offer to refinance my car they were under 10% interest and then when I got the offer they were over 18. They were supposed to save me a lot of money lot of time better rates better terms everything was supposed to be better do not trust this company if you sign up with them you are going to regret it read more

Tresl - This was the offer that I was emailed it's nothing like the original offer - Auto Loan Providers Near Me - Austin, Texas

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Terrible customer service and lack of profesional attitude from their loan officers. I will definitely think twice about using this company. read more

tresl canceled my application while i was adding the last 2 documents that was asked for. already gave them drivers license and insurance then out of know where they just canceled application and gave me a hard inquiry on credit report! read more

I applied for a loan refinance through Tresl after seeing an offer on Credit Karma, but the actual rate was much higher than advertised. Their advisor was rude, dismissing the posted rates, and another advisor didn't even respond. I wouldn't recommend this company. read more

I just finished a transaction to purchase an Avis automobile for my college student daughter. Tresl Unfortunately, Avis has selected a dishonest, disorganized, unprofessional company to facilitate their sales transactions. Picture the sleaziest used car company you can, and insert the name Tresl. All the worst bait and switch tactics, along with a whole host of dishonest fees which magically appear on your final statement. + $1,000 Expect the car you are interested in, to have an additional $1,000 in fees added by the time your final purchase document shows up. You see, that's part of their sleazy used car sakes strategy. Request (with urgency) all of your buying documents including your personal data, get you so "invested" in the process but avoid providing the final pricing no matter how many times you request this information. Then - at the very end, after their disorganized activity, dishonest sales practices are exhausted - you receive a final sales order with a bunch of inaccurate registration, title, dealer lot inventory taxes, runner fees, service fees, processing fees piled on. Bait & Switch Scam - Tresl's sales tactics encourage you to invest your time. Tresl wants you to become attached to the car during your three day test drive. After your time investment, and emotional energy expended arguing with Tresl, then Tresl slides all these fees into the final closing documents. Avis - you can do better than a dishonest company like Tresl. Avis - I hope you realize, you're complicit when your trusted name is associated with such a dishonest company. My very weak contacts were Trisha Hagan and her manager Jon Parton. Jon comments: "Scott, I've gone to Christine Pierson, our CEO, and been told she will not waive these fees." "Scott, I understand your credit score is over 800, but we really need three personal references with phone numbers and emails for this $15,000 auto loan." Me, "I'm not exposing my friends to you, I'll pay cash." Jon, "Well we charge additional fees if you don't finance through us." "Scott, should I call you back at the 964-3344 number?" Me, "no Jon, that was the number at my office 23 years ago, when I sold my company." My advice: Run from an Avis Purchase if Tresl is involved. read more

I bought a vehicle from Avis in December 2022 using TRESL for the payment, paperwork, and titling. Despite paying in total, I still need to receive the title, so I can't register the vehicle. I've tried contacting them multiple times but am still waiting for a response. The original documents were sent to a Department of Motor Vehicle location six hours away and issued incorrectly. Even after informing TRESL that it still needed to be fixed, TRESL never did. The DMV returned the incorrect documents to TRESL, and TRSL never corrected them. I can't register my vehicle, so I keep renting a car. Today, 06/24/2024, I finally talked to someone in customer support. The Title Department promised a callback within 48 hours, but I have yet to receive one. TRESL, please provide the vehicle's title and all the proper documentation (there's no lien). It's time for you to do the right thing and fix this issue. read more

I scheduled a test drive for an Avis rental car with Tresl. They rescheduled once and I said fine I can accommodate. When I was on my way to the rental location, 10min before the appointment, I was told the car was not there and they need to cancel/reschedule. And they are absolutely not willing to take any responsibility because "it's a rental car, this happens a lot". And literally told me I can just "walk back home". If you value your time, look elsewhere. read more

Tresl set me up with an auto lease buyout loan and I had an overall awesome experience working with Griffin Jefcoat. He was incredibly thorough, a great communicator, and clear about milestones throughout the process. He even helped saved me from having to pay several hundred dollars in state registration fees as I had already just paid to renew my existing registration with the state. I had not previously worked with a remote/online lender for this type of loan but I can safely say based on my experience with Griffin I'd work with Tresl again. read more

Highly recommend for stress free auto financing experience! I purchased a company fleet vehicle but couldn't get the transaction done with traditional lenders due to the title being in a corporate entity name. A co-worker referred me to Tresl and what a huge difference, I've never received the level of clarity and customer service during a vehicle purchase. Thanks you so much for a very smooth transaction Jenna Boehm! read more

I bought a car off company lease. The process went fine I thought, but they never sent the registration paperwork to my home state in a timely fashion. If I didnt call them to find out what was going on, the paperwork may never have been sent to DMV. My temporary plates expired and my state is taking its time to complete the process. I can't drive my car because they couldn't complete the process in a timely manner! Huge disappointment!! read more

I purchased an Avis fleet vehicle through trestle last October or November... I have received digital copies of a temporary tag but never still never have received Colorado plates for this vehicle I've sent about six emails so far; and, I guess now I have to make time to start meeting voicemails for people. I was told that Ms. Tami G was "Taking care" of Colorado now... I sure hope I can get some response read more

So, I initially went to refinance my vehicle because it was recommended through Credit Karma. Big Mistake. They approved me, agreed upon a rate that would save me on my monthly payment. Started with a 761 credit score and I never missed a car payment. The representative, Kevin was nice and seemed pretty attentive when I first got approved on May 4th 2020. I was pretty excited. First bank they tried to go to: Wanted 5 years of work and tax history and my title. I figured, why not I'll do what I have to do. 2 weeks later they denied it. I was told not to worry, we're going to try someone else. Another hard inquiry, and another and another. After 3 failed banks, tons of jumping through hoops and providing everything short of DNA swabs and Phrenological cranium measurements I was told we're in business. Its 6/22/2020, I have been ghosted by my "Finance Adviser" since the beginning of this month. They have several copies of my title floating around God knows where, all of the Personal Identifiable Information I had to give them are in the hands of ?????, and I had to pay about $60 total in FedEx shipping costs and notaries just to send them these expensive pieces of recycling apparently. My phone calls never get returned, and I am still completely in the dark after nearly 2 months of waiting for these guys to get their act together. Do not trust this company with any of your information, your money, your credit score (mine went down 11 points after them racking me with inquiries) or your time. read more

Their pre-qual rates are waaaaay off from the actual rates offered from lenders. Even with an excellent score, credit and employment history, etc... 2+ point difference will only get you a new hard inquiry to low your score for the very poor offers they have from lenders. Avoid a situation like this and go directly with a lender/bank! read more

Be prepared to be tired and to not get what is promised. Be prepared to not get copies of paperwork. Be prepared to wait for a response to you email for to long a time. Be prepared to hope they respond to you before you get tired of waiting and ask again. Be prepared to get tired of waiting and tired of feeling ignored and tired of them all together. read more

I spent over a week working with one of their agents who asked me for everything short of a stool sample. When we finally agreed to terms and they had enough of bleeding me dry of every document I have ever collected they sent me another packet they expected me to fill out and pay a notary to sign in multiple locations then FEDEX back to them. Insane process was more than when I bought the car in the first place. Heed this warning and run- far, far away. read more

I came across Tresl when looking into loan options for buying out our lease on a 2020 Nissan Altima. The process started smoothly, but it quickly became a nightmare. The payoff check from the bank Tresl set us up with showed up a day late, so we incurred over $400 in late fees from Nissan. When I reached out to our rep at Tresl, they simply told me there was nothing they could do. Tresl was also responsible for arranging the new title and registration so we could get our new plates. The process was supposed to take 4-6 weeks, and now almost two months later, we still don't have new plates. If you're considering them, I suggest looking anywhere else. read more

A tresl representative called me on Saturday 12/23/2023 from Texas at 9 am California time and I disconnected the call. He then proceeded to harass me via text and said discriminatory comments, when I called their 866 number, another representative told me I was not in their system and couldn't locate who he was and refused to assist me in filing a complaint. A day later 12/24/2023, I received a notice that my application was denied without proper explanation as my credit is 793. I have reported them to the BBB, FTC and now I'm leaving them a bad review as they lack professionalism and violated FDCPA laws. read more

My experience with Tresl is frustrating in particular Title and Registration department. I have been waiting to receive the registration and sticker from a month now and have not received it yet. Today is Feb 28th, and our vehicle registration is expiring in March. We paid the registration within an hour after Tresl asked us for a payment back in January. When we 1st spoke with title, the person was very upbeat and promised she would provide tracking when the sticker is sent to us. After we didn't hear from her we asked for a status up date and she said "oh we ran out of reg stickers but it's going out today. I'll give you the tracking number later today". After a few days of no response, we called again and she said "oh sorry I sent it but forgot to send you the tracking but you will be for sure getting it this week" The week has passed and we still never received the sticker. Tracking says it's still at their facility since the 20th. We did an investigation with USPS to see if they had it, and they said no it's with Tresl still. When we call no one wants to actually tell us what's going on. Supervisor and manager are unavailable and will "get back to us". As of 2/28/23 our issue is unresolved. It seems once they get the money from you, they don't care at all. Our experience with finance wasn't great either. We definitely felt an attitude shift from them once we locked in our loan. Beware doing business with them. read more

This process has been awful. I sent in all the required documents and now when I try to contact Gus Jonathon Labban, it says delivery notice failure. I tried to call corporate and was on hold for over 20 min with no one answering the phone. I logged into my account and it just says the account is closed. What a scam! read more

So hopeful, but man was I wrong. Was referred through Credit Karma. The initial experience was great, but then I was GHOSTED. Applied 7/19, uploaded all docs when I had initially submitted the application knowing what they may need ahead of time, and anything additionally needed was done by 7/21. I called Tresl directly as they direct you to do to expedite the process, went over all the information with my advisor, who I guess is my unfortunate luck who picked up the phone and was told I would be called within 2 days on 7/19. I also, explained that my tags are due by the end of July and was informed by the advisor NOT to pay them as new registration is all wrapped into the finance by the advisor. He said no problem I will call you back it looks like we have a good offer with such and such company, and said "I want to try one more though and see if we can get a lower payment". NO calls. I sent two emails to my advisor, with no response back during this time. Immediately let him know the rest of the documents were loaded and then a "hey haven't heard from anyone, I'm ok with the first offer we can get this one going" email. No response to any of my emails. Even reiterated the importance of my tags expiring in one of the emails. Finally, when I called Tresl on 7/25 and calmly explained the situation to see if I may have another advisor assigned to my loan, I was sternly told no one else can help because then that takes away from other advisors' customers and it is too difficult for someone else to learn my loan. Basically at this time is my name. So, I was told that I needed to leave a voicemail for my advisor. Was further told that the CSR I was speaking with would send an email to both GM and advisor and I would be called back the same day. Not so much. On 7/28/2022 I am called by my advisor and told they do not know why I wasn't on their queue to call back (even though 2 emails were sent directly to them), given personal reasons to boot with an "apology". Then told I was declined (after insinuating I was approved 7/19). But he would try "one more thing". Knowing about the bad feeling from the way the company had handled this...I had already called a credit union the day before the phone call and had told them the issue that happened with Tresl, they were aghast themselves and had me apply, approved me at a much lower rate and monthly payment than even what Tresl had fake approved me for, and my re-finance is in the process of being finalized all within 24 hours. Not sure how hard that was for Tresl to accomplish. When I again "nicely" emailed and let my advisor know I wouldn't be going with them a credit union approved me in 24 hours at a lower payment, he responded very quickly this time and said, "That is Awesome !!!! I am very happy that you were able to get an approval that makes sense for you. In the end that's all that matters !! Have a great day and congrats. They could not have cared less and I wished I had not wasted my time on this company for 10 DAYS.. read more

This group claims to be a seller for Avis vehicles. All they seem to do is line up buyers as backups for cars they are currently selling ot other groups. They will spew bs lies and excuses for why you test drive is mysteriously unavailable. The favorite blame is the location where you were scheduled to pick it up. Guess what? I know the people personally at this location and they are NOT the problem. Tresl is not selling cars but backing up already agreed upon sales agreement. IF you do go with this scam team, follow up with a contact to your attorney general. read more

Fraud! Do not waste your time on this company. They use outdated interest rates that are apparently a lot higher than what they advertise. I do not understand how they even have a business. I feel like thier rating reviews are bots. read more

"At Tresl, You Can Always Check Your Rates and Loan Eligibility Without Impacting Your Credit" I did this after being recommended for a $1500 (or more) savings on my auto loan by refinancing using TRESL via Credit Karma. After a long process, I was told by a TRESL rep, that he could only get me refinanced for the same interest rate I was currently at - and that i now had a hard inquiry on my credit rating. I'm wondering what kind of a kickback Credit Karma gets for all the stupid people like myself who take their work that I qualified for refinancing my auto and saving money. All that has resulted is I have damaged my credit. read more

Dina @ Tresl worked to our very aggressive timelines to support our lease buyout. Great rate; very personable and personalized service. Super-happy to have found them and spent my money with them. We all want to do business with people we like. read more

The advertisement I Responded to was prompted tp me by Experian. I was looking for a balance Transfer card when this hit me, Save Money on you vehicle note! The agent, Terry Hommel was super to deal with. I was exact on the documents requested and he was awesome getting my interest cut in half. I know that not everyone will have the same results, but I did. I went from a 6.6% note for 96 months and remaining 80 months to my balance on a 3.35% loan and 63 months with the same payment. I wanted to save real money, not monthly money and I did. They knocked out 17 payments, all interest and pre-payoff my truck early. They made it easy and saved me a ton of money. It was a pure pleasure to deal with Terry and I hope the other agents do the same for their customers too. Thank You Very Much for my note, Very Well Created! Amazing Job and I will be a return customer. Way to go!! read more

Tresl - Auto Loan Providers Near Me - Austin, Texas

I went through Lending Tree to see what options were out there to refi my vehicle. Tresl texted and left a voice mail on my phone. Did not speak to anyone from Tresl. Through the text message that Tresl sent, I sent them a "stop". I thought all was good and the inquiry through Lending Tree which was passed on to Tresl would be closed. Well not so Tresl's employee must have taken my no response and Stop personally because today (weeks later) I received a denial notice which I feel is not right only because I didn't speak to anyone and asked for them to stop through their text msg. I would think they would close my application due to no response. read more

I recently got my car refinanced with Tresl with Representative Aaron Greene. Everything was fine until about a week ago. I've emailed and called him nonstop with certain questions and I got a note in the mail from PenFed (some other load handling company) saying I need to start paying my car payments to them and I have no idea who they are. I went on MyTresl portal online and says the loan is not completed but PenFed is saying it is and I need to pay them. Again, I call and call and no answer to Aaron and I try to call the Tresl help line and corporate and I keep getting transferred to Aaron's direct voicemail or some other voicemail. CAN SOMEONE PLEASE JUST HELP ME!???!?!?!! read more

Treat potential customers with excellent credit and with just $3200 in debt better instead of posting this: Your application has been closed. You will be receiving a Notice of Adverse Action with the details. If you need additional information, please contact our Compliance Manager at 512-336-8700 or email compliance@ifs4u.com. read more

DO NOT click on Tresl website for car financing information. They will run a credit report whether you want them to or not. I did not give them permission to run my report and told them during the multiple communication attempts that I was no longer interested. Based upon information I could find (rates, reputation, etc.) I decided it was better to pay cash to refinance instead of using a finance company. I never personally spoke to anyone of their agents, and only completed information on their website. Once that was completed and before I decided not to finance, they ran my credit report without my approval. read more

everyone is friendly but i feel that many are generally incompetent. i would avoid at all costs. i experienced lots of delays. avis... why are you using these guys? read more

This company is disorganized and over complicated. I have re financed my vehicles a handful of times in the past with other companies. Never have I had the issues that I have had with Tresl. The paperwork they ask you to fill out has a number of things that it tells you to do that is then contradicted somewhere else in paperwork. There are signature fields that are highlighted as "required" that are not actually required. Like the signature of the inspector at DMV... that is not required. Also, be sure you have full approval before wasting hours and hours of your time to complete the paperwork, things that you have to get notarized, changing your insurance to show them as the lender, and driving to drop of Fedex package for shipping. I asked very clearly if I was approved based on my wife's pay stubs, our tax returns, and my 1099. Grant from Tresl assured me that I was already approved and just had to complete paperwork for title transfer. Did everything that was required for the "title department", only to find out that they now wanted three months of my bank statements. They already had asked for and received multiple proofs of income. This company sucks on many levels and I will never use them after my initial experience. Big fail TRESL!! read more

Worst customer service I've ever received. GREAT rate and term, though. They approved me March 27th but I was not contacted by anyone until April 13th. I was sent loan documents on 4/23 and it's currently 4/27. I've spoken to multiple reps since 4/13 and have never not returned or accepted a call. I spoke with someone just yesterday saying I would be sending out the documents today. I received an email this morning saying they've made "multiple attempts to contact me without hearing back", which is a blatant lie, and would be "closing my file". The last time anyone reached out was 4/17, which I spoke with someone and said I would be sending out the docs ASAP. Horrible run around and I'm HIGHLunimpressed. Glad to submit my documents and never have to deal with a rep again. Per Tiffany's reply: I didn't say that the first time anyone reached out was 4/17. Please read again. However, it WAS 4/13, which isn't any better. I responded to that email the SAME DAY saying yes, I was interested. Unless your company was using the wrong email and magically got the right one, I have solid proof that the first time ANYONE contacted me was 4/13, over two weeks from my approval date. I understand that your rep was suddenly absent, but two weeks is ridiculous since, like you said, there is a time frame. I did not receive my loan documents until 4/23. I sent them out Friday, 4/27. 14 days in total from being contacted to sending out the signed documents. Running against the clock here doesn't seem to be on my part. read more