Went in to get 3 keys made (2 for a 2004 subaru forester, 1 for a '70 datsun 510.) it took less…read morethan 5 minutes for them to cut them by hand, with each key costing $3 and some change. The two gentlemen were friendly and fast. There are automated machines that can cut your keys for you, but i prefer to help local business.

A small shop with outstanding Customer service! They…read moreadjusted my e-bike derailer for a great price..and were happy to answer my questions about my bike.

My wife and I have had the best experience with Pete and his team at The Broken Spoke…read more Where many bike shops feel daunting or non-inclusive, The Broken Spoke demolishes that barrier. As someone who used to cycle avidly, gave it up, and came back after a decade, I can attest to the massive benefit of TBS and Pete's approach to cycling. For novices, everyone here creates a welcoming environment with no aggressive upselling or scoffing. Every question is thoughtfully answered and they take their time. They've built up an incredible community and every time we stop by we see regulars. Group rides on Thursdays (looking forward to those!) also help with community building. I can't stress enough how lucky we are to have Pete and his team in our town.

Knowledgeable with good selection. No pressure. Great location. Excellent E-bike rentals.read more

This is a humble bike shop in the Hilltop neighborhood of Tacoma, packed full of some new and…read moremostly used parts with friendly, efficient staff. I recently bought a used bike with a flat rear tire, and brought it in to get repaired. 15 minutes later I had a new tube installed and he even cleaned off my chain for me. Flat fixes are free according to their website. Tire change was $10. They have new tubes for $8 and used ones for $2! I will be back for any other work on my bike! It rides great now thanks to Second Cycle. They also help the community by keeping their prices low and paying it forward. Awesome shop!

These guys are the best bought a couple bikes from them and gear there always helpful and great…read moreattitudes Thanks always keep up the great work!!!!Diana

Welp, walked in for the cool stuff. Next thing I know talking about awesomeness, and after a long…read moreconversation about the amazing history around us and the beautiful pup greater when you first walk in. It's makes me feel comfortable looking forward to winter nearby and thinking about making reservations at a ski resort due to the knowledge of the staff and kind people there! Fully supported, and very able to speak to someone with very limited knowledge!

Absolutely love Alpine Hut! Greg and the rest of the staff are wonderful! We go there for all bike…read moreand ski needs!

Every time you enter people greet you and the staff is super helpful. They know their stuff at…read moreEVERY department and have you covered. They keep the place clean and take care of their staff well.

Customer service on par! We were greeted at the front and asked for assistance when strolling…read morearound several times. I noticed a lot of bikers bringing in their bikes. Tons of outdoor gear available for purchase. Some of us picked up snow shoes and snow clothing. That was our mission and it was a success to find them all here. Mind you though, the prices were crazy high. Either you can buy items used or new. A jacket my brother wanted was $500 and the one I wanted was $300. Be prepared to damage your wallet.. When checking out, we signed up for a membership. I didn't get a good look at the snowboards but I am looking for one to customize in pink with the word Hawaii at the bottom.

Had an amazing experience. Kelly and Heidi are some of the coolest people I have ever met…read more Extremely passionate and friendly, I would highly recommend visiting. The mountain bike park is not yet complete, but I would consider flying back to Washington to try it out when it's finally done. Their vision is so cool! Loved it.

Epic service! Start to finish. The best part of it all was everyone there wants to just have fun…read moreand here's to 122.6 acres of it -- it's a wonder and how about a night or two in the new dome house. I'm just telling you, bike repairs, to gear (my favorite hoodies come from here), trails to ride, the famous lounge, the fresh air....plenty of dirt. What more could you ask for? What are you waiting for?

I did the bioluminescence Kayak tour last month with my father. The guides were so amazing and…read moreenthusiastic and their sincere love for their job gave the experience such a positive vibe! Neither my dad or I had ever kayaked before and honestly we were terrible at it initially but one of the guides came over by us with words of encouragement and eventually we were able to pick it up and get into a rhythm. It ended up being quite a fun and memorable experience! The bioluminescent plankton was subtle but still quite magical looking and just being out on the water under the night sky was breathtakingly beautiful. My dad and I agreed that we would absolutely come back and do this again!

The bioluminesce tour is a great experience! A fun way to spend an evening in the area. Highly…read morerecommend it.

I'm seeing lots of crummy reviews and had to weigh in. My son and I went here for cleats, found the…read morestaff exceptionally helpful, got hard to find cleats at a phenomenal price, and can't imagine not going back. They've got a little bit of everything, good prices too. Not sure what else you'd be looking for..

We came in late because we were actually going to the restaurant next door when we saw the discount…read moresigns in the window. They told us they were closing soon and we told them we understood and just wanted to look around. A few minutes before closing, we had a few items in our arms that we wanted to buy, when an associate named "Stephen" came up to us and told us "you have to get out." Not that we had to wrap it up and get ready to check out, but specifically that we had to "get out" in the most hostile tone possible. I'm not sure who is in charge of the store, but needless to say we will not be returning.

I am a new rider. I came to Destination Harley-Davidson in Silverdale and had the BEST experience…read more From starting with Mike to ending with Alexis in finance, and everyone I met in between that was involved was way ABOVE my expectations. I purchased my first Harley. It is a Sportster XL 883. I'm super excited to ride and will 100% come back here and refer everyone I know to come back here for amazing service! If there was more than 5 stars, I would give them the max. - Tracy

Stopped in, as i do most HD dealers when i passed by. This time just killing time. Its a pretty…read morechill shop, ok selection of bikes and merchandise. I got chatted up by Wyatt on staff. Nice, friendly guy, made me feel welcomed

I just needed some tires mounted and decided to give Rottweiler a try. Most places around here act…read morelike they are doing you a favor working on your bike. These folks actually treat you with respect. I knew I was going to need brakes soon, and they caught that. I've been "upsold" at other places, but not here. Didn't try to sell me a new rotor, or flush my brakes. Just the pads. Nice. Prices were reasonable, work was on time. What's not to like? They even have cool custom bikes to check out while you wait. I just ride a little Honda "grocery-getter", and don't need work done often. I do my own oil and such. But when I need work, I know where I'll go.

The team fixed my fuel line and serviced the bike a couple hundred dollars less than Harley. Their…read morecustomer service was great and met my needs. The reason for only 4 stars was from the moment you walk through the front door, it wreaked of cigarettes. I bought a shirt and hat from the shop and had to immediately wash them when i got home because the smell carried over and my family noticed when i brought them into the house. They need to work on that.