TL;DR packed my wife's bike in under two hours for the cheapest quote in 10 miles…read more Longer unnecessarily detailed review: My wife has been talking about her childhood bike for almost half a decade. It was the one thing she ever had that was hers alone. It came from a local manufacturer in Florida and she cherished that bike. I have spent the last two years trying to con my wife into letting me just get her a similar bike. We live in an incredibly bike friendly city (for the US) in California and we downsized to one car a few years back. We really like to ride for transportation on weekends. For a number of reasons, primarily the bike has sat for literally 30 years in a Wisconsin shed, and it would cost more to ship then it was worth, and I would spend thousands to spend a week restoring an ancient bike. I don't know if you ever had experience with a person with autism who has a fixation but if you do then you know. She could not be reasoned with, cajoled or bribed. I called wheel and sprocket Middleton first. The guy who answered the phone (my apologies I forgot every name the moment I heard it bad habit) explained he could pack it in a box but didn't recommend shipping if I was flying back. He told me I could check it as luggage instead. He told me this would take a couple days as they are busy with the back to school crowd. I thanked him for his time and hung up. I spent the next 20 minutes calling the airline, a shipping company and two competitors. Everything he told me on the phone is true. It is miles cheaper to get it packed and put on luggage than shipping. It does fit within standard luggage dimensions. He was also 50$ cheaper than the other place which didn't suggest it be luggage and instead told me it could be shipped by them. I went with the smart choice and brought it to Wheels and Sprocket. Once there a different guy was super helpful backed everything down to the quote on price and didn't bat an eye at the shape of the bike. I mean when I saw the bolts myself I decided the restoration went from a weekend job to a week job. I told him when we were leaving next week and that we would have to drive back from Milwaukee to get the bike for the airplane. He talked to his mechanic and he said he could have it back today. When I came back to get it a young woman helped me load it in to my car and was super helpful and made it quick and easy. I mean I just got a bike broken down and boxed but it made the person I love the most literally cry when her dream came true. It's just a bike, it's just a bike shop but goddamn sometimes a bunch of people really go out of there way to help it means something. So telling it here is the best I can do. Thank you guys.

I was looking at some items and an employee ask "what are you l for?". I said a phone holder and…read morerear lights. He said "your in the right place." Then he turned and left me to puzzle it out. Not helpful...

A phenomenal shop selling delightful refurbished bikes. The bicycles are very reasonably priced,…read moreand the selection is moderately large. I am 5'2" in height and was able to find two great hybrids and a road bike to try riding for my summer stay in Madison. I *immediately* fell in love with the one I eventually bought, in my very first ride on it. It's a Georgina Terry bike, and it's so thoughtfully made; my hands aren't flat when biking, but incline down, and that makes a huge difference to the comfort level. The bike's tires are also different sizes (!), which also allows for a smaller frame for shorter people like myself. But really, besides the great selection, what I loved about the store is the exceptional staff. Riley was immensely patient with me, pulling the seat up and pushing it down *multiple times* as I needed it, so I could try it; and she did this with me for three hours (not even exaggerating) before I (finally) made my decision; I cannot believe she had the patience to put up with my nitpicking for that long! She also helped me find a solid (and cute) helmet. Nick tuned up the bike really well for me and was very thoughtful in suggesting that I buy a U-lock (and not a cable lock) and get it fixed in the frame - and he did that for me! Thank you, Riley and Nick. I LOVED biking back home from the store, and that bike ride totally changed my opinion of the city itself, now that I could move about without feeling grumpy, like I was in the buses here. Overall, I loved the people working here and the vibe they have. If you are in Madison and looking to get a bike, this is the place you should go to.

They are the best place to go especially with little ones you very sweet and answered my questionread more

A bike shop is all about trust and service and I am happy that Middleton has a shop that delivers…read moreon both accounts. I especially like that when they tune up a bike they clean it up and check it out from top to bottom. I've never bought a bike there so I can't speak to that, but their service department is the best I've found in the Middleton/Madison area.

The owner was angry and abusive. I brought in a bike I bought the day before to ask about a problem…read moreI was having. I wasn't being confrontational at all. He started yelling at me and said I was trying to screw him and told me to never come back. I still have knots in my stomach from the experience. It was very strange. I wouldn't recommend ever going here. If you do, make sure you don't go alone! There are so many great bike shops in Madison that are much more deserving of our support.

In our quest to find a ski boot that fit a unique situation (short person, strong calves), we…read morelooked many places. The nice young woman that helped us at REI was super friendly and willing to help us learn about boots and what we needed to look for. She found ONE pair of boots in stock (bad time to boot shop, unfortunately for us) that fit. We were on our way to try on some used boots elsewhere, but thanked her for her time and maybe we'd see her again. We weren't looking to buy NEW boots (for a new skier), but we were running out of options. After striking out with a Craigslist listing, we shopped around some other stores, but ended up back at REI. Our salesperson recognized us and hopped over to see what was up. We got the boots and, thankfully, they were on a great sale. I've shopped REI a bit before - they feel expensive, but they carry good stuff. They are always friendly when helping us, and we've never had issues with products or returns. They're doing a good job with social distancing, hand sanitizer, etc. I appreciate those efforts.

sad. just sad. this co-op is going in the complete wrong direction. I put 2 1/2 years of my life…read moreworking for this company and I wanted to transfer to another location and they just never called me back after I followed up and even introduced myself. Save your money and buy from Amazon. They make you think you're saving money with the 10% back for members, but in all reality, they just charge more for their stuff.

The absolute worst company I have had the displeasure of dealing with in a long time. Repeated…read morerude, unhelpful, and downright inflammatory. Absolute scam. Their tax exempt status is a joke. Wouldn't be surprised if the fire at their last shop was insurance fraud and or covering up stolen goods. Their last shop has reviews where people said shame the shop burned down but the cycling community is better off for it. Makes sense.

Really a great place. Definitely not for everybody, but if you have ever felt awkward in a bike…read moreshop with hipsters looking down their nose at you, stop in here. They give away bikes to the community, help out those who need a hand and will even let you use their tools ... say whaaaaat? If you need a good used bike or the friendly turn of a wrench, don't miss this place on your search!

We were looking for some mountain bikes to rent and bike up to Devil's Lake. We looked around all…read moreday Friday and couldn't find anything close to the park. We gave this place a quick call Friday night for a Saturday rental. The owner got back to us minutes later and even offered to open early so that we could start our trip when we wanted to. Great customer service, and had plenty of options as far as what bikes to offer. He even gave us directions on how to get to the park, which ended up being incredibly helpful. Will definitely come back!

Corey & crew are an awesome bunch. He fixed my old bike for an incredibly reasonable price, and was…read moreable to pick up & deliver (I'm in town). Can't wait for their storefront renovation to be done.

What? no one has written a review of these guys yet? ok, I can do it, I have done this before…read more I have been living in the greater Phoenix area for a couple of years, not the mecca of sophisticated three speed bike aficionados but - whatever. In fact, Phoenix is such a miserable place to ride because of the heat and the darn goat head thorns that I haven't even hardly touched my beautiful bike or ridden it but, I digress. Thanks to our friends at Google I have been able to locate some helpful people around the country and this lovely shop came up as the best one (after another nameless shop on the Greater Boston area). The guys I spoke to several times on the phone were so awesome and they helped me get my bike back in shape and ready to ride. I have a 1981 Raleigh Tourist DL bike and used to do all my own repairs, and repair other 3 speeds! but time and age have a way of wearing us down and so lately I have not done anything to the bike. This shop helped me long distance, gave me advice and encouraged me to get my beautiful bike back on the road. So amazing, they deserve a gold medal. Good people and businesses need support and I wanted to thank them for their awesomeness. If I was closer than say, North Dakota currently, I would go there in person. But - they do quite alot of work worldwide and nationwide so it's all good.

I have been visiting this shop for a few years now. The service is excellent, and the prices are…read morevery good. Usually when I go in with a problem with my bike it is taken care of right away. No waiting for two weeks like at some shops in Madison. I have recommended this shop to friends in the past and I recommend it to you also. Go check it out!

This is a great mountain biking trail system in Fitchburg. Right off Fitchrona, there's a decent…read moreparking lot to park your car/truck. The trailhead is just beyond the bathrooms. They have a fun selection of singletrack trails from beginner to the more advanced. The trails are nicely maintained and fun to ride. Cyclists are friendly and will let you pass if they're moving a little slower than you. This is a family trail system , with lots of levels of difficulty. Perfect for groups of people of different riding levels. The fall colors are just starting, so the trails are really pretty this time of year. Please keep it clean out there and ride only when it's dry. That helps keep the trail safe for riders out there. The little pond is really scenic when the sun is setting in the evening. There are lots of fun turns and some obstacles too. Watch the signs and have fun!