This is a great friendly Mom & Pop place. Tom and Paula have sold and worked on my bikes for over…read morea decade. I bought my first "real" bike has been rebuilt by them and still fun to ride.

I agree great local bike shop. They have good prices and service. Many times they have beat the St…read moreLouis shops prices on top end parts.

Extremely poor service. I brought my bike in for a tune-up under my plan and they suggested I get…read morea new chain, which was fine. I picked the bike up and withing 25 miles the rear tire shredded on one side. I returned to the shop and was told this was just normal "wear and tear" and had nothing to do with the tune-up. I asked if an examination of the tires was nto something done in a tune-up, and they promptly told me that they have no way of knowing when a tire will shred or become unusable. The shredding was considered "a coincidence". I equate this to taking my car into the shop and know they will look at all the vital parts (tires included) and make recommendations on them. They seem to know what the remaining life span of a tire is I ended up having to buy a new tire and tube, which they would not even give me a discounted price on. They also mentioned that the tune-up plan I had purchased should have never been sold with the bike (not sure what that was all about...). I have been to many of the other bike shops in town and they are knowledgeable and thorough. These folks seem to be in it just for the money. Don't go here unless you really are in a bind. Go to a place where they know what they are talking about.

Very expensive, very bad at fixing bikes. I spent a lot of money for them to mess up my bike.read more

A bit of a different review we were referred to them because they actually sell snowboards (new and…read moreused). They were very helpful picking out a new board for our son and they had the newest very popular step in bindings IN STOCK. (XL is sold out everywhere online.) Happy to buy both from them and support a local business. Thanks again!!!!

I bought my first bike here twenty seven years ago. It was a Schwinn High Plains, great bike still…read morehave it, but I got it before getting married and life comes at you fast, so biking fell by the wayside. I always loved this shop, became anytime I needed a repair, they took care of it right then. Two years ago I got back into cycling. I still go to The Bike Center. The ownership has changed and I think this shop is out to make a name for itself in being the best.

I rarely leave negative reviews, but this experience at Trek Ballwin was extremely disappointing…read more I have owned Trek bikes for the past 30 years, which makes this experience even more frustrating. I brought in my nearly new $4,000 mountain bike after the rear brake stopped working during my first ride in Colorado. Before that trip, the bike had only been ridden for about one hour, and the ride in Colorado lasted only about 45 minutes before the rear brake failed. The entire purpose of this trip was to go mountain biking, and my very first ride was on black-rated trails. Losing my rear brake in that environment was not only incredibly frustrating but also dangerous. I was forced to rely almost entirely on my front brake while descending technical terrain, which is far from ideal and significantly increases the risk of crashing. Instead of enjoying the bike the way it was designed to be ridden, the brake failure essentially ruined the mountain biking portion of my vacation. At first, the service technician was helpful while inspecting the bike. After the inspection, though, I was told it needed both a brake bleed and a new chain, with the total coming to around $200 before applying our service voucher. I asked why a bike with less than two hours of riding would already need a new chain and why the brakes had failed in the first place. Instead of giving a clear explanation, the technician implied that we didn't know how to maintain the bike and insisted that I had ridden it much more than I said. When I asked if he was calling me a liar, he responded that he'd been doing this for a long time and could tell how much the bike had been ridden. He then said he could either help us or not help us. The entire conversation became condescending and unprofessional. I wasn't arguing about paying for legitimate repairs--I simply wanted an explanation for why such an expensive, lightly used bike needed them. Instead, I felt like I was being accused of lying and talked down to while the technician continued to make sarcastic remarks throughout the interaction. After this experience, I have no intention of buying another Trek bike. Between having a major brake issue on a bike with less than two hours of riding and then being treated disrespectfully when I asked reasonable questions, I left with very little confidence in both the product and the customer service. After 30 years of owning Trek bikes, I expected far better. This experience has completely changed my opinion of the brand and the way its customers are treated.

Nice guys, great service. Called then drove from Fort Leonard Wood w/young Soldier who had back…read moretire blowout on his gravel bicycle w/e-assist. Staff was extremely nice, performed service and answered my concerns about damage to rear fender w/red safety light which was damaged by blowout, did not upsell unnecessary equipment (I agreed to inner tube, rear light, and brake pads) -- work completed and out of there in 1+ hours under $100

Looking for a bike but don't want to spend too much? Paul at Recycled Cycles might have what you…read moreneed. Buying a bike from Paul was a great experience. He is very knowledgeable but doesn't talk down to you. Nor does he push a hard sell, or try to hype up any of his bikes. He comes across as a honest dude. He buys bikes, fixes them up so they are ready to ride, and resells them. The best part -- he offers a 90-day warranty on any bike he sells. Try getting that on Craigslist... Here's how it works. Go to his website and check out his selection. If you see something you like, call him and arrange a time to check out the bike at his UCity home. If you decide you want the bike, you put down a non-refundable 30% deposit on it. After you do this, Paul will spend a couple days getting the bike all tuned up and ready to ride. Then you go back, pay the remaining amount, and take your new used bike. He is happy to install extras like a water-bottle holder or a kickstand for a small fee. I would recommend checking the site often, because his bikes go QUICK (especially the hybrids). He takes credit cards, but I would recommened paying with a check (w/ local address) to avoid a surcharge. Paul also does repairs, and he says that he often works on bikes that bike shops have refused. I picked up a nice hybrid bike for $280+tax and I'm enjoying it.

I recently got a very nice road bike here. Paul was extremely knowledgeable and honest. He knows…read morebikes! He spent a lot of time educating me on every detail of the bike I bought. I will certainly go back when it's time to add to the collection!

Emilie helped our daughter select her bike and accessories. But then she helped get everything…read moreloaded into the car. Greatly appreciated her extra effort. Great communication. Will definitely be back.

The team working here are super nice and helpful. I especially love their trade in kids bike…read moreprogram. My daughter is growing like a weed and it seems like every year we need to get her a larger bike. It helps to get that trade in credit towards the next bike purchase. She loves her new mountain bike.

"[Very] entertaining." Bike Surgeon's reply to my bike being vandalised while I was down the street…read moreprotesting. Recommend take your business elsewhere. Had messaged them to inquire about getting a quote for a repair. The person on the chat revealed their joy at having witnessed the altercation leading to my bike's damage in addition to low-key racist remarks (I am not Chinese or a Chinese citizen, Jon). I asked in-person in the case the account was compromised but they confirmed it was indeed the owner, Jon Greenstreet, and that the team all concurred with the statements exchanged. This is consistent for their brand as during the pandemic, their older reviews noted their refusal to wear masks and rude behavior.

Yesterday I brought my e bike up here yesterday great place to go I crashed my bike n it was…read moreknocked out fenders so he fixed it only cost me 30 dollars as usual had lunch up here I love ofallon il anyway thank you guys for always being there for me

Love this bike shop! Steve is the nicest guy and was very knowledgable about cycling and answered…read moreall of our questions. Their prices are affordable and they have whatever you may need. Tune ups available.