Came over here to find a particular sneakers. They didn't have it. I look around including the…read moreclearance rack, I found one that I like and it is in my size. The staff are friendly, helpful and wearing masks. Social distancing and limited capacity is enforced. Hand sanitizers are on deck. Free parking in front.

I've been shopping at this location for aproximatly twenty years. Welcoming, offering a large…read moreselection of Womens, Mens, and Childrens footwear. A regular promotion is their BOGO on socks (mix or match your second pair) no limit, BTW to save money jet back to the clearance wall of socks in the back wall...socks can be as low as $1. Name brand backpacks for back to school, you can wait for the 25%-50% off sale which can also be used with a coupon. Free home delivery if you order within the store, just sign up to be a free rewards member. The Famous Footwear app is quite convenient if you're the type of person who doesn't want to carry the rewards card, have all your rewards points calculated for you along with the coordinated issuing certificate (for every 100$ you spend) you can redeem a 5$ rewards certificate, along with coupons and highlighted current sales. The rewards member number can be located on your member card or your receipt. So far they keep holds up until they close at 8pm, and offer a 30 day refund policy as long as the shoes are unworn, with the box and receipt, anything longer has been store credit. Proper shoe sizing is available. Do your feet ache, back stiffen up during the day you may need to change your insoles, they offer Athletic, Arch and for Plantar Fasciitis. Which comes with a 3$ mail in rebate. The Outlet offers BOGO on shoes bianually however normally tend to be 10-15$ less expensive than the regular Famous in the AV mall next to Sears. Advice let me drop you a hint, check the clearance racks you may get lucky and find brand named shoes as low as 5$. So be sure to sign up and become a rewards member so you never miss out on the sales and coupons evenmore you earn rewards points just for shopping.

If you order for pick up and decide to return the shoes you cannot return to store. You must call…read morecustomer service to get it take care of. Horrible! Also orders for pick up take ~7+ hours I kid you not! Never again.

Don't try out the shoe to see if it works for you because if they don't work they won't let you…read morereturn. Guy at door was condescending. Will no longer get my buisness. There's too many options these days who will let you return. Most of the shoe options are junk. Only giving 2 stars because guy at the counter who helped me was very nice.

love the employees very fun atmosphere love the selection and deals !! i've been rocking vans…read moresince the 80s n will forever love all shoes n they cost of them are resasonable

Over the past two weeks the service was awesome. I had to sit down and write this review because it…read morehas improved over the past few years. I took my little girl in two years ago and getting her sized for shoes and finding the shoe she wanted left me feeling blah. So we've not been going as much. But my wife told me to buy her Vans, so we went. We were greeted the moment we walked in. The two gentleman were not intrusive but offered to size my daughter up and showed us what selection they had. They weren't pushy at all. They told us if we didn't find the shoe, they could order it in store to have it delivered and we could pick it up another day. After not finding the right shoe they answered questions about the website and invited us back. So I went home and ordered the shoes my daughter wanted... and then I ordered a second pair. The first pair was available the same day. Of course they welcomed us back and helped us out right away. The second pair wasn't in stock but I was able to track the fed ex shipment. I called after they were delivered and they looked for me and had them waiting when I showed up. The cashiers weren't the same ones but just as helpful. I think I had interactions with 4 different employees and every one of them were helpful, cheerful and acted as if they loved their job. I'm glad I went back and found this store is improving.

This person was rude & unfriendly not even smiling. Poor customer. Never comeback …read more Terrible attitude

Jesse provided amazing service at WSS. He made my exchange completely seamless and stress free…read more Super helpful, quick, and professional the whole time. Really appreciate the great experience.

I knw what sellers have said about selling here i have done the same ,I was unrealistic as when I…read moream a buyer I so appreciate the great low prices ,But on the honest flip side we need to understand in order to get these low prices we need to understand the business needs to acquire them at a great price as well. When you are taking things in ask what would you get for it at a yard sale and what would you have o do to sell on the other platforms and than realize you are helping a local business and local people and look at it in that positive way ..Now as far as a buyer there is no where in this area that offers better prices on current style clothing and accessories and the sales are crazy I just bought so much at their 1 dollar sale and it was not crap. Uptown truly is a great resource and if you look at it as the business it is you will see the value they truly do provide for all.

I really wanted to like this store. I gave it several chances and visited multiple times before…read morewriting this review. While they have a large selection of clothing, frequent new inventory, and a staff that has generally been friendly, the overall experience has been disappointing. The biggest issue is the lack of quality control. On my most recent visit, I purchased two shirts and a pair of shorts. One of the shirts had a terrible odor that didnt bother me at first but I noticed it a lot more when I got home. Even after washing it, the smell wouldn't come out. In fact, it became even stronger in the heat - it smelled like a mix of cigarette smoke and mildew. It's so bad it's unwearable. Really wanted to like it too. The shorts were another disappointment. They were sold to me with the security tag still attached. Since I needed them for the weekend, I tried removing the magnetic tag myself rather than making another trip to the store. Unfortunately, the tag broke and ended up damaging the shorts, leaving them unwearable. To make matters worse, the cashier also didn't honor the advertised 30% discount on shorts. I didn't notice until after the transaction, which only added to my frustration. The only reason I'm not giving this store one star is because I did find one shirt that I genuinely liked. Every once in a while, you can come across a good find, and the prices aren't outrageous. However, between the inconsistent quality, items being sold in poor condition, forgotten security tags, and advertised discounts not being honored, I can't recommend shopping here. There are better thrift stores that offer more reliable quality and a better overall experience.

I went in to see if they have a Dove shampoo and conditioner. They have them alright but not the…read moresize that I was looking for. And the price is pretty high compared to the one that I was looking for. So I declined to get it. They have a quiet selection of other hair products but none fancy my style so I didn't get anything. I moved around and checked out the products. Plentiful of selection as well as clearance items are available but I decided not to buy anything because I saw the line. It's not even 11am on a weekday and the line was so long. How much more on the weekends? There were 3 registers open but the line wasn't going fast. It would have been nice for the 2 employees stocking up to have stopped and helped out. But no, they just went on with whatever they were doing. I'll try to come back at a different time and see the difference. Happy shopping!!!

I was sold snacks with mold in them & I didn't realize until after i ate some then when I tried to…read morereturn them I was told I couldn't since they were open. Had I have know they were moldy I wouldn't have opened them!!

I ordered a Salty's flat- bill hat for my son. When it was delivered, it was a curved-bill regular…read morebaseball hat. My son told me he wouldn't wear it, so on our way out of town, we stopped by this location to exchange it. He didn't find the one, so he picked another hat that was the same price. When we got to the register with the receipt that shows a flat-bill hat the sales associate proceeded to tell me that is what the hat was a flat bill that just is "curved up." What? I told her we get all his hats here, and this is not what I ordered. She again wanted to prove she was right. There is a line of people behind us. Why say anything? Do the exchange and let us head on our way. I wasn't happy to say the least. Next time I will go to another location. 8/3/25

Their service has always been top notch to me. Any question I had has always been addressed to my…read moresatisfaction. On my last visit it was for a cowboy hat & a pair of jeans their selection of hats & jeans were exceptional. Of course you get what you pay for the value was in my price range!!!

They do have a quiet inventory of items that they are selling. But none caught my eye though…read more I perused inside and found out that they have more than meets the eye. Items are good for gifting ideas or some custom parties. Plenty of Knock off bags hanging on the walls. I even saw a purse with the Obamas face on it. Thigh high boots and the like in different colors. Set of Fancy jewelries in a display window. Knock off Watches. They have good deals but I never seen this place to be busy or anybody checking it out.

Nice merchandise for a very reasonable price. All shoes, purses, watches, sandals,perfumes,…read moreeverything was very reasonable in the store.

I went to do a pick up order, they were fast and very polite. Great service. Would recommend this…read morelocation!

We stopped by here to get my husband new shoes. Quite a few he was interested in, they didn't have…read morehis size. He was able to find one he liked, and they had it online. They were able to do a price match and have it shipped to our house. Isaiah was really helpful and provided excellent customer service. 11/25/25