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New 4U Kids Consignment

3.8 (58 reviews)
Open 10:00 am - 5:00 pm
Updated 3 weeks ago

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Writing this review after my daughter hit her head on a stack of shelves on the floor. On the 21st of May my parents, 2 kids and myself went into the store to sell some items. The lady working there looked and picked items she was interest in. After she picked and I got my total amount, I decided to walk around with my mom and kids and picked a few clothes that I was interested in. As I was getting ready to walk to the register to pay, I see my daughter, who was with my mother at the time, walking towards me with a doll in her hand that she was interested in. She trips, falls and bangs her head on a stack of disassembled shelves on the floor sticking out from under a clothing rack. The loud bang of my daughter's head hitting the stack of shelves made my heart sink to my stomach. I dropped what I had in my hands, grab her and attempted to console her. As I walked to the counter to get some help, I look in the direction of the 3 people behind the register, two young adults and the cashier who was much older, and no one seems to have the slightest concern, all of them staring at their phone. I get closer to them as my child was screaming in pain and asked for an ice pack, the cashier look at me and said "noooo" in a voice I could only describe as indifferent. At this point I'm in a panic because I start seeing some blood unaware how big the gash could be. I then ask this group that still had not moved from where they were if they had paper towels because my daughter was bleeding, she replies with the same callous manner "in the bathroom" and points to the bathroom. I quickly walk over to where she points, open the door reach under the paper towel dispenser and no paper towels! Thank god there was a basket of diapers. Which luckily I saw a packaged single diaper, opened it and put pressure on my daughter's head. Walked out of the bathroom and glanced and these people were still on their phones! I rushed my daughter to urgent care. I went in the next day to speak to someone in charge. The only person there was a younger cashier that wasn't there the day before. After asking her about who may have worked the day before she tells me she thinks it was the OWNER OF THE STORE! She thinks it's the owner because there are only 3 women that work at the store, and that my description fits that of the owners. My anger and frustration stems from this owner not caring about her customers. I'm all about supporting small business but if this is how you are going to treat your community, no thank you. I would feel different if this was a regular department store, but this is a kid's store with toys, clothes and furniture all catered to children. Even the colorful sign makes it seem like this is a kid friendly environment. After my daughter and I finally settled down, I noticed on my receipt that she did not credit me for a "Fisher-Price Hot Wheels racing loop ramp." I was credited for my items way before my child fell so she couldn't have just forgotten in all the commotion, not that it would have phased her anyways. At the time I am typing this up 3 weeks have past and the toy has been posted, I have not been called or notified of the mistake, so she is 100% knowingly selling a item she has stolen from me. Unkept bathrooms, no first aid or ice packs, stacked up shelves stored on the sales floor, stealing from customers? If this owner cared about the community that's funding her business, this injury could have been 100% preventable and would have kept a customer. Hopefully my credit is transferable and is given to someone in need. Name on credit Carla Rivas.

This store always has sales.
Mary D.

This place is awesome for low budget mommies. Come and visit this store. Great customer service. 5 stars all the way.

Have been dealing with them charging me for an item and instead of showing me a receipt that says they did not charge me they are not threatening to sue me for my reviews , here is proof they are unable to give me any information on what i was charged , proof of my receipt , proof they called me unknown so i cant report that they are now harassing me . Saying they are a ministry so they dont have to show us proof of what we purchased if i new they were using the non profit thing as a get around of good business i would have definitely never went in the first place . They cant tell you what ministry they are associated with or anything else instead they argue about how the bbb wont help me get my money and how i will not get an itemized receipt unless i sue them which is crazy , the other comments are right , all toys i bought i had to scrub clean with bleach because there was snot and many other nasty stuff in them , the girls were rude they argue with customers and truly are only in it for the money which is why they want me to sue over a 12$ item instead of having good business morals . I see why the place has gone so far down hill.

All kinds of things for kids
Raul C.

Everything and anything you need for your baby. Used items but really nice . Come check it out

Gina H.

This was my first time at New 4U and I had a great experience. I went to look for shoes for my kids since school is just around the corner. We found an almost brand new pair of Sketchers Twinkle Toes high tops! I also found some size 6 long pants and sweats for my son since his size 5s are too short. Anyway, when I brought my items to the register the cashier told me that everything was 40% off that day! I was so glad that I went when I did! The ladies who work there are very friendly and they have a lot of inventory. Definitely check it out if you're in the area!

Trampoline

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7 months ago

They have Variety of things for kids you can trade or even donate. They even have furniture,costumes,toys

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Photo of Laura C.
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2 years ago

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2 years ago

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2 years ago

Love this place, I always find something new. They have a little bit of everything. Great prices and staff is friendly.

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2 years ago

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2 years ago

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3 years ago

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2 years ago

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3 years ago

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7 years ago

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5 years ago

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5 years ago

I love the customer service and welcoming environment. It's affordable, clean and organized.

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5 years ago

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8 years ago

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5 years ago

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5 years ago

Love coming here. The ladies make it so easy to sell and buy used clothes. Different things every time. Clothes, shoes, toys, etc.

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5 years ago

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6 years ago

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6 years ago

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6 years ago

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10 years ago

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4 years ago

Love love love this kids consignment store! I always find exactly what I need for amazing prices!

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7 years ago

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10 years ago

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17 years ago

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14 years ago

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8 years ago

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Photo of Rea F.
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7 years ago

Great prices! A lot of nice selections. Awesome customer service too. We will definitely come back.

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9 years ago

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6 years ago

Great place to find all your baby needs. The customer service is amazing! Definitely a little hidden treasure in the AV!

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Photo of Jen H.
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16 years ago

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12 years ago

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14 years ago

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15 years ago

Great little consignment store for used kids clothing, toys and furniture.

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15 years ago

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7 years ago

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Page 1 of 2

Ask the Community - New 4U Kids Consignment

Review Highlights - New 4U Kids Consignment

Go trade in some, get a store credit and pick out some new shoes, or take the cash trade in if you need it.

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New 4U Kids Consignment - vintage - Updated May 2026

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