We love Treats and have worked with them for about three years. Their customer service is of the highest quality, especially Kate. Cat, an experienced service tech, recently installed a new motor in our old furnace. She was on time, the installation went quickly and without a hitch. I highly recommend this excellent company. read more

We like to work with local businesses. Treat's does a great, professional job that we appreciate. The technicians are friendly and can explain problems. They try to get someone out for service as quickly as possible. Daniel came out yesterday to check our non-working thermostat. We have had him out before for the same problem and he was able to coax it back to life. But, time It has to be replaced. They gave us an estimate on a new one. We checked other services and their estimate was the most reasonable. read more

I called Treat's to have someone come out to see if we needed to upgrade or replace our AC unit. We have had issues with cooling our 3600sf home and were looking for options. Jodie came out and within a short time determined there were no upgrades we could make. Yes, we could spend a bunch of money on a new unit, but the ducting was already maxed out. Even with a larger AC unit, we really would not gain a lot of benefit. We could add another unit to pump air into other areas of the house, but that would be a lot more money. Turns out there were other ways we could keep the house cool and we were doing many of them. In short, she talked me out of adding anything at that time. We were currently doing everything we could and the 10+ year old unit was still working. She was open and honest, and I was incredibly appreciative of her time. You may not have made a sale, but when I'm ready to buy or make a referral you will be first on the list. Thank you! read more

I have been having issues with my heat pump not operating properly since mid summer. One of the major local companies refused to look at it as he was here for a follow up on another issue. The company that installed the unit came out with 3 bids ranging from 14,000 to 18,000 on a new unit and said that 12 years was pretty old for a heat pump. I was at Enumclaw parade this winter and was given a card from one of the sponsors, Treat's. I decided to give them a shot. The technician was professional and friendly. He got right to work and found the issue on the board rather quickly. He also reprogrammed my thermostat as the installer that sold it to me programmed it for gas and I have electric emergency heat. I was charged for a service call and he was on his way. Treat's will be my first call any time I have issues from now on! read more

We just had a carrier mini split system installed in our home. The installers were all incredibly professional and friendly. They did the job much quicker than initially quoted and were very respectful of our home, inside and out. We will absolutely recommend Treats. Their pricing was very fair and they handled collecting the rebates from PSE. We couldn't be happier with our new system. Thank you! read more

Treat's agreed to have someone here on short notice for a 'for sale' check of the furnace and heating system. Johnny came out and was polite, effecient and answered all questions in addition to writing up the necessary paperwork in a timely matter. Would not use anyone else! read more

This is my second review for them. What a great company due to great people. They do things right from sending Bill out for the bidding and education process. Then Dan and Jacob on the install worked very hard with great attitudes! Their prices are very fair and I highly recommend them! Greg read more

Everything was great until the furnace started acting up a couple years after the install...They pretty much washed their hands of it and told us we were on our own...I guess once they got your money and installed they were fine with leaving you dangling....poor customer service read more

Keegan did a great job. We asked for winterization for our heat pump and furnace and he did a great (and thorough) job reviewing and assessing our system. He also answered all of our questions and helped us better understand circulation of heat for our home. Highly recommend Treat's Heating and Cooling! read more

Diagnostic check......The service Tech was very nice, professional, and knowledgeabl. He gave Valuable feedback and was able to fix the problem. I have never had an issue with this Company and would highly recommend their service. read more

Treat's technician was very courteous and answered my questions. Great company to work with.

Had an issue with my A/C heat pump not performing during recent hot weather episode. A technician was sent out promptly and spent a considerable amount of time solving the problem. Have dealt with Treat's many times over the past 12 years. This is the first service call. All others were routine yearly maintenance. Would highly recommend this company. read more

Incredibly responsive, easy to work with and fast to respond. We were lucky enough to get Kat for our technician. She was on time, understanding and very clear on the whole process. With my lack of knowledge with this sort of thing, I thought our furnace was SHOT and needed to be replaced. They could have easily told me that and I would have signed on for a replacement. But no, the problem was relatively minor and Kat was honest from the get go. On top of that, the final price to repair was a fraction of what I thought it would be. I will DEFINITELY be using Treat's again and will go through them for furnace replacement when the time actually comes. read more

Can't recommend treats enough! I used them to design and install an all metal custom ductwork (using there in-house fabrication shop) heat pump heating and cooling system in my personal home and am extremely happy with it. I am in the building trades and also use them for all my customer referrals. Whenever any of the rental units I maintain need any furnace work they are my first call. I cannot recommend Treats enough! read more

Treat's came out and installed a new furnace and heat pump for us. Justin and Joe were outstanding! Very polite, knowledgeable, and hard working. They spent a lot of time under the house rewrapping our ducts and putting in new vents. Everyone we have dealt with at Treat's Heating and Cooling have been excellent. I highly recommend Treat's. read more

We called Treat's to have them come by and service our furnace. Nick, the technician, was super helpful and friendly. He was able to figure out that we needed to replace the inducer motor assembly. Definitely 5 star service from Nick. Afterwards, Kate from the service department, was the person we had to deal with to get the rest of the service scheduled. According to my wife, Kate had terrible customer service over the phone. From the beginning of contacting Treat's to the follow up of trying to schedule the rest of the work, we couldn't believe that someone can talk to someone over the phone the way she does and expect to keep their business. So we decided to not continue with Treat's because of how rude Kate was over the phone and will look elsewhere to complete the repairs. 0 stars for Kate. read more

Treats Heating and Air is an amazing! They detected a leak and repaired perfectly. They were able to repair it at a very affordable price. I will always use them for my HVAC needs. read more

Nick called ahead and arrived on time. He was courteous and thorough. He checked our furnace, measured for CO in the heat outlet registers, measured the gas pressure, and examined the flames. He wore little plastic booties when needing to enter the house. Seeing that there was no flame rollout he opined that the heat exchanger was OK. He gave some helpful advice on nighttime temperature settings and keeping outlet registers free of blockage. The charge was reasonable. We would use Treat's again. read more

I had an issue with my furnace and Dan came out and was able to replace the blower motor and capacitor and have the system running smoothly. He was very patient with me explaining how everything functioned and was very respectful of my place and cleaned up after he was done. I have always had excellent service from Treat's Heating & Cooling. They do an annual maintenance checkup which gives me a peace of mind that the system will heat and col when needed. Thank you Dan. read more

Slept so poorly when it hit the upper 80s in June 2021 because our Heat Pump wasn't working. After the first night in this unbearable heat, we had two choices, call for repair or get a hotel room. We are glad we chose the second option because Treat's had us up and working well before the next day of upper 80s heat. Now we are so cold (a good thing) that even ice cream won't melt! Tonight's sleep will be extremely pleasant and without the sweats. Treats did a remarkable job servicing our unit and a super fast turnaround too! I will definitely stay with them as our only service provider because their service is TOP NOTCH! I do recommend for anyone wanting service work on their AC/Heat Pump to go with these guys because they are the best! read more

Scott was the lead for the team that came out to install my Heat Pump, and he was absolutely fantastic. The team members were so respectful, and the job was done in under 4 hours. Incredible efficiency and very good quality units. Bill came out for the consultation and recommended the best product for my need. Incredibly affordable, worked the instant rebates into the estimate and provided me with everything I needed. Amazing company, highly recommend to anyone in need of AC! The units work so well and cool the rooms in minutes! read more

Treat's Heating and Cooling - Heating & Air Conditioning/HVAC Near Me - Enumclaw, Washington

Maintenance on my 20 year old gas furnace. I wish I could remember the gentleman's name who came out to do a routine maintenance on my furnace. He was friendly, knowledgeable and helpful in answering a few questions I had. I have been using this company for many years and have always been more than satisfied with their service. I can highly recommend them. read more

My furnace was on the blitz...ended up being due to my neglecting to clean the filter. The technician was so kind and understanding and worked really hard to get into the tight space to reset the furnace! He even cleaned my filter for me! I would highly recommend them to all!! Thank you for your help and service!! read more

Treat's came to fix my furnace two years ago on short notice. I previously had another company out there who tried to convince me the furnace needed to replaced and wanted me to spend a lot of money buying a new one. The Treats guy had a totally different attitude, said it should be fine after he fixed it up. It has been running great ever since. I just had them out again to replace my hot water heaters. They did a great job, were super friendly and did it for way less than a quote I got from another company to do the job. read more

Treats was absolutely fabulous- after they were told it might be 2-3 weeks the part came in much sooner than expected and the next day they got my system fixed. Greatly appreciated!! read more

I called Treat's after several of my neighbors recommended them - and they were not wrong. They did a great job, were super friendly and thorough, as well as quick. I ended up signing up for regular maintenance, I was so impressed! read more

They are always responsive when I need help. That is worth a lot! They show up and do the job right. From the gals in the office to the technicians - I know I can depend on them. read more

Had a leaky coil on my heat pump. They came out and diagnosed the problem and we're able to replace the coil rather than replace the entire system as another company had said needed to be done. The cost was about a quarter of what an new system would have cost. read more

We had a technician here for an annual furnace check. He arrived on time, he was courteous, and explained everything he checked. We highly recommend Treats Hearing and Cooling. read more

We now contact Treat's for all of our HVAC system. We have an older furnace that needs TLC. Treat's always comes through. We appreciate their promptness, courtesy and full and clear explanation of all work. read more

Our home heating and cooling is served by two heat pumps. The first floor failed after 18 years of service. Treat's replaced the Trane with a more efficient Carrier unit 19 months ago. Last week Treat's replace the upstairs unit with another Carrier unit, again more efficient. What is nice is the new Corr thermostats that can be managed from my smartphone from anywhere. Treat's upgraded our systems and cost less then their competitors. Also, Treat's did the job in about 5 hrs during the heat wave of August 2017. read more

Treat's Heating and Cooling - Heating & Air Conditioning/HVAC Near Me - Enumclaw, Washington

I am sad to say that this company's competency and customer service is going downhill. I had a "top of the line" Carrier as described by Treat's servicemen installed in 2016. During the recent cold snap in the Maple Valley area with frigid temps in the teens, my furnace failed. Two different technicians gave me two different diagnoses of the problem, but despite the frigid temps I had to call Treat's back to find out if they had ordered my part. I was handled by a woman named Kate who treated me brusquely and was condescending with an attitude and I could not get a straight answer from her about my part. My request to speak to the manager was ignored. All I knew was my replacement part was going to cost me over $400 even though my "high-end" furnace was still under warranty. The bill was not itemized but I was told I was being charged a "trip charge" even though it is fifteen minutes from Enumclaw to my house in Black Diamond, and some "re-diagnosis charge" and an outrageous labor fee. I am being nickel and dimed on a machine that should still be working well 7 1/2 years after installment. And worse, when the technician returned with the ill-fated part he said he had to shut down my furnace because it was leaking CO. And the price tag for the next chapter on my lemon furnace was going to cost me over $1000 in labor! I am done with Treat's incompetency, poor workmanship and lousy customer service. I am switching to Washington Energy Services. I either received a lemon or it was installed incorrectly. Treat's tried to blame me for lack of maintenance but the technician admitted today he has never seen the top of the line have complete failure like this. And in my book, you can't blame the customer for that. read more

Used this company when smaller for many years. I Called having an issue with the heat pump that had just been serviced two months prior I was told by their tech all was fine. Shortly after he left my unit said malfunction called him and he was on his end of day and hung up. Received a receipt for the visit and a quote that should fix my issue for over 4K but without any itemization. I requested 3-time itemization and was told by Kate she was working on it. I was not satisfied with how the lack of identification of the issue happened and the non-itemized invoice. Called a different co that determined the root cause of the issue and repaired it with an itemized invoice for 50+ percent than they wanted to charge me. My advice request an itemized invoice, and demand they find the root cause. I will educate seniors on this and address with the powers to be this trend of not giving itemized invoices. I hope this saves you money! Sad this is happening! read more

Another outfit came to our office and quoted us for a new heating/cooling system. I don't have to tell you how much will that cost. Anyway, my husband Derrick worked with Treats for his office projects suggested to call Treats. So, I did, their diagnosis - coils needs to be cleaned. Way more cheaper than a brand new system. I like their honesty. read more

Scheduled a cleaning and maintenance with Treats and they were great to work with. Very responsive via phone and email. Tech showed up on time, was super nice and helpful. Highly recommend! read more

had blower motor and inducer replaced jason was the tech and was very good and smart for the job. all my calls were returned and everyone was very nice to work with. i have used treats in the past with always a great experience. i would highly recommend this company to everyone. jason the tech did a great job and always on time,that means a lot to me. read more

The technician was on time and very friendly. He explained each part of the process and after he was done showed how to set up the thermostat more efficiently as well as the process for cleaning the filter system. The quote was exactly what we paid. I will recommend treats heating and cooling to anyone who asks. read more

Our experience with Treat's was excellent. Just moved in to a new home and found out the heat pump was not working properly. Matt was right on time, friendly and had us up and running in a short period of time. We were relieved the unit was still serviceable and the bill was not astronomical. Thank you from a tight budget home owner. Will be a customer for life. read more

I have had Treat's service my furnace every year for many years! They are always quick to schedule my appointment and their service men are always friendly, and very efficient! They explain what they have done, wear shoe covers in my home and my furnace has run great for years! read more

Just had Treat's come out to replace our existing 25 yr old AC unit. We did lots of research and got 3 different bids before hiring Treat's and can highly recommend them for your HVAC needs. Great communication from Jodie in the office as we decided exactly which product was best for our needs and then a quick turn around for ordering and installation. Pros from start to finish! read more