This salon is the BEST! Professional service and highly-skilled hair stylists. To limit describing the staff at the salon as simply stylist is very limiting. Katrina is truly a beauty technician. She not only knows how to execute what the client request but she provide you with the science behind it so that you never leave with anything less than a fabulous new look. She has transformed my hair into the healthiest that it's been since moving to Charlotte. I also rely on this establishment for crochet braids during the summer months and Taqwa is the one to go to for protective styles. These two ladies will never disappoint in a friendly comfortable environment makes the visit a true experience. Great music in conversation along with lots of laughs. I've been a customer for three years now and can't imagine going anywhere else. I would highly recommend Treatment Salon to anyone who is looking for someone to really handle their hair. read more

I was referred to Katrina by a local hair boutique. To be honest I was relieved because I don't have a personal stylist and I didn't want to deal with a rando Instagram hairstylist. I showed up to my appointment looking a hot mess and couldn't have been met with a more gracious stylist. I stopped going to salons due to the bad attitudes that seems to plague stylists these days so I was more than wary to say the least. We did a trichology/scalp consult, she treated my scalp and then did a cute wash and go. She was very friendly and informative without being overbearing and pushy from start to finish but most importantly it felt like my scalp could finally breathe. I drove 40 minutes from Concord Mills to meet her and I'm very glad I did. Highly recommend! read more

My first time at Treatment Salon. Katrina did a great job on my hair and she's very personable. Highly recommend. read more

Treatment Salon - Treatment Salon ... Katrina did a great job on my hair. Highly recommend. - Hair Stylists Near Me - Charlotte, North Carolina

FIRST TIME CLIENT BEWARE. Review: I would not recommend any of my family members, friends, or associates to Ms. Katrina Bowles. Ms. Bowles is unkind, unprofessional, impolite, and is not well-trained on natural hair. To obtain contextual information, please read about my experience below. First, when you have a new client, it is important to introduce yourself, go over your hair process, and how you will care for their hair. I went to her because her social media boasts that she specializes in scalp and healthy hair. However, she combed my 4c, dry twist out hair from root-to-end with no products. She did not introduced herself. I left the "Treatment Salon" with a massive headache. It felt like someone had ripped through my scalp. Second, when a client states that you're hurting their head twice, you should stop and ask them how they would prefer for you to detangle their hair. I did not feel comfortable proceeding with her washing, conditioning, or styling my hair because she was not willing to listen to my concerns about how she was treating my hair. Third, a hairstylist should adhere to their policies. I have two emails from her that state "our late cancellation/no-show fee is equal to 100% of your scheduled service(s)". I was at her salon for my appointment 20 minutes early. She charged me $75 and I adhered to her policy. I told her that I would pay her for the detangling of my hair, but I was unaware that she would charge me for a cancellation fee. I live near Huntersville and getting my hair done is a self-care practice so I had no intentions on canceling this appointment. I did not expect that my hair was not going to be properly treated . Fourth, her charging me $75 demonstrated her lack of integrity. I told her we should stop this appointment because I don't feel comfortable with her doing my hair but I would pay her for detangling my hair. We walked to the computer and I pulled out my card and she stated, "No, worries. I got you". I stated, "Are you sure? You detangled my hair". She stated, "No, I got you." She knew that she was charging me for the entire process; however, I had no clue until I was driving back home. Ms. Katrina Bowles did not provide kind, professional, or well-trained services. Yet, she states this on her Facebook, Instagram, and LinkedIn pages. Lastly, I'm an African American woman with natural hair. I was so hurt and disappointed of how I was treated and how this matter was handled. A salon with an African American hairdresser is supposed to be a safe and nurturing space. I did not experience that with Ms. Katrina Bowles and her salon "Treatment Salon". Experience: I walked into Treatment Salon at 2:10 p.m. Ms. Katrina Bowles, the owner, said "hello" and I responded to her with a hello and stated that I was here for my 2:30 p.m. appointment. She looked at her wristwatch and I chuckled under my mask and stated that I know that I'm a little early. She interrupted and stated that she was finishing up her lunch. I stated, " No worries, I can sit and scroll on my phone". She called me back to the washing bowl around 2:25 p.m. and proceeded to start combing my dry hair from root- to- end. She started working through the left side of my hair and I stated "ouch". She kept combing my hair. I then asked her would she be using the comb on my entire hair. She responded, "Has no one ever comb your hair before a wash to remove shedded hair". I looked back at her and I asked her "Do you mean detangle my hair before washing it". She didn't say anything. I said, "If you mean detangle it, my past hairdressers would finger detangle my hair ". They would not detangle my dry hair with a comb from root-to-end and this hurts." I told her I could help her detangle my twist out if she needed help. I started detangling the right side of my hair and she was still detangling the left side using the comb. She started using her fingers but stopped and started using the comb again. She then came to the right side of my hair and started detangling it with the comb from root-to-end. She then told me that I needed to take my hoodie off for her to wash my hair. I asked her was she also going to put a cape on me and she stated that she doesn't put capes on clients until they get into her chair, she only uses towels, and either way I was going to get wet with a cape. I told her we should stop this appointment because I felt uncomfortable but I would pay her for detangling my hair. We walked to the computer and I pulled out my card and she stated "No worries. I got you". I stated, "Are you sure? You detangled my hair". She stated, "No, I got you". I get in my car to drive back home near Huntersville. At the red light, I receive an email and text message stating that my card had been charged $75. I went back to speak with her about it and she yelled and continued to yell. This was the energy she was using to detangle my hair. I'm reporting this experience and details to Square, my credit union, and the BBB. read more

Love Treatment Salon Katrina owner of shop is awesome always kind and squeezes me in (I have a busy schedule) so I appreciate her so much!! Hair be on point always! Thank you Treatment Salon!! Thank you Katrina! read more

After a quick check online and Yelp this place seemed like the perfect spot to fix my natural hair. The first thing that I loved was that they allow you it make appointments online. This is super convenient, especially for our busy schedules. The salon is small and only has three stylist. But don't fret there is NO double or triple booking here. I made my appointment with LaRhea. She was waiting for me when I arrived, listened to my concerns, offered suggestions and did a fabulous job with my hair. They offer discounts with multiple visits AND you can use you credit/debit card. Yes! I can't wait to come back! read more

I have been getting my hair done here for 7 years. My health hair journey has been a rocky on from being relaxed to natural back to relaxed but during the whole process Katrina has been a major part of getting my hair back where it needs to be. Her hair cuts are so AMAZING and she is the ONLY one that i will let near my hair with scissors. My hair always turns out the way i want it... it soft, easy to manage and beautiful every time i leave... You gotta love a great stylist. read more

Treatment Salon - I love it - Hair Stylists Near Me - Charlotte, North Carolina

I've been here several times. The stylist is pretty good but is unprofessional. She is hot-tempered, loud- mouthed, argumentative, and unpleasant. I won't be back. read more

Katrina is amazing! My hair always comes out looking great and she is much faster than other stylists I've been to. Her salon is in the salon lofts by the Regal in Ballantyne so there's plenty of parking, and I love how you can book an appointment online. So glad I found Treatment Salon! read more

GREAT PLACE Katrina is simply marvelous, nice small space that makes your experience feel very personal and tailored to you. It took me a year to find it but now that I have it's like never missing a beat from New Jersey. I'm hooked read more

Although my hair turned out okay, I will not be going back. The stylist/owner (Katrina) is unprofessional. She is aggressive, boorish, arrogant and lacks decorum. If you want a stylist who listens to you, addresses your concerns and values your time and patronage, you should look elsewhere. read more

I was referred to treatment salon by my girlfriend, I was looking for a salon since moving to Charlotte from Los Angeles. I had very specific requirements about finding a stylist with hair care as a primary concern. Once I tried Katrina I was extremely happy with the feel and style of my hair including the high quality products she incorporated in my hair. Katrina was personable, prompt and informative about hair care. Trust me you will not regret your experience ! read more

Katrina, has always made sure that the health of my hair is #1. My 6 year experience with her has been a great one. My family and I have always been satisfied with the outcome of our hair! Thanks for your professionalism that is always shown at your business! read more

Katrina is superb! She's personable and seeks to please her clients, which she absolutely does. Don't hesitate, make an appointment (online) and she will certainly contact you! Excellent!!!! read more

Katrina has been my stylist for the past 3 years now. When I first came to Katrina, my hair was in horrible condition. Now my hair is strong and full thanks to the care that Katrina takes in maintaining its health. Very professional and extremely friendly, I always have a great time at Treatment Salon. read more

Treatment Salon is a salon that I would highly recommend to anybody on any given day. For Katrina, the stylist and owner of the salon, along with her daughter/assistant/right hand are truly a dynamic duo, that definitely cares about hair and it shows through the quality of their work!! For Katrina is a stylist who is very knowledgeable about all types of hair and she definitely takes pride in not only making your hair look fabulous when you leave her salon, but keeping it healthy and strong by using some of the best products that will not cause damage to your hair. So if you are looking for a great stylist, in South Charlotte in the Ballantyne area, then look no further, for Treatment Salon again is definitely a salon that I would highly recommend giving a try!! read more