There's a reason why I have been coming to Palace spa all these years. Every visit has been…read moreconsistently amazing. The staff is always welcoming, professional, and attentive, which keeps me coming back. The atmosphere is calming and they take the time to focus on any areas that need extra attention. Highly recommend this place if you're looking for great service and a relaxing experience. Definitely one of my go-to spots!

I have been coming to Palace Spa for years but mainly for a Swedish massage. I recently had tried…read moretheir reflexology massage which was amazing. They have a separate open room with about 6 chairs in it, lights are very dim and the room is quiet. I did the 60 min foot reflexology and it was amazing. They start with massaging your head, shoulders and upper body while your feet soak in water. After about 15 mins they get to your feet. If you are active like me and have sore feet this is a must try. For the last 15 minutes they flip you over and massage your whole body. I always seem to pass out. Next I have to leave a review on the scalp treatment they now provide. I have seen this all over the internet and have been wanting to try it. This location is the only place I know of that has it in or near Concord. The price is very affordable and you can add on a foot massage. Well I booked an appointment and let me tell you, I have never walked out of a massage place smiling and feeling so refreshed. I highly recommend the scalp treatment, we don't realize how much stress we carry in our head and for someone who uses their brain a lot for work lol this just released all stress and tension I had.

Went in this afternoon for a couples massage! It was so relaxing and comfortable, my masseuse…read moreMaggie was overall Awesome! The other masseuse in the room for my daughter was Jennifer, she said job well done! Overall I'd say we had a great first experience and can't wait to return. The hour went by so fast it literally felt like just a few minutes. I'm extremely pleased with today's treatment.

My husband did a great job finding this spot based on good reviews. He surprised me with a birthday…read moremassage and it did not disappoint! We did the 60 minutes couples massage. Our masseuse's asked what pressure level we liked and kept it consistent throughout the entire massage. They also asked what to focus on, I said shoulders. They truly listen and tends to your needs. It was about $60 per person for our massage (before tip). I recommend getting there a little early. We were late, and they are normally booked up. If they could change anything it would be adding essential oil smells to the massage and more hot towels. The space itself is clean and welcoming. We felt relaxed the entire time. I highly recommend this spa!

Great place to get a massage. My favorite is the foot and whole body combo. Everyone is friendly…read moreand does a great job.

Had the best massage with kitty! Came in feeling so tense and she focused on my neck and shoulders…read morewhere she felt the most tension and I'm leaving feeling so relieved! Can't wait to come back and see her!

Always great massage! Sometimes other people can be very loud talking to clients but usually not an…read moreissue. Friendly and really good people.

Good place but they need to slow down their massage. A lot of whispering noise n they talk while…read morethey massage. That's not relaxing. My hubby likes this place. Cut down the noise for sure please.

I can't recommend this place enough! From the moment I walked in, I felt welcomed and relaxed. The…read morespace is clean, peaceful, and has such a calming atmosphere. My massage was absolutely amazing--one of the best I've ever had. Lala took the time to listen to my concerns and focused on the areas that needed the most attention. The pressure was perfect, and I left feeling completely refreshed, relaxed, and with less tension. If you're looking for a high-quality massage and exceptional customer service, this is the place to go. This is my go to place.

Lala did an amazing job! This was the best massage I've had! Will definitely be coming back.read more

Appreciate the atmosphere, and the therapist had good energy and a professional manner.read more

Both times I've been here I did walk in. The massage was great and I can highly recommend the…read moremassage. The second time I tried calling but no one answered but I live so close. I just went down there. The woman I've encountered both times doesn't have great office presence and there was also a bit of confusion, but she was very nice and did a good massage.

Ok, as for language barriers- typically I do not have issues with my masseuses because I can speak…read moreChinese. This is no exception. This is still one of the cheapest places for reflexology in the area. They do have cash pricing so use that. I just get the 30 minute foot/30 minute body, which is in a communal massage area. It's ok for me. I'm not complaining since this is usually how reflexology places work and you're fully clothed. I usually have good experiences here. Usually I have a male massage me, and they tend to be super heavy handed, just the way I like it. There was a massage I got once that I felt was on the really light side on the foot part, but once we got to my hips and glutes, definitely didn't know I had some tightness there. As for tipping, I haven't really experienced issues myself, but I did hear them kinda judge on tips when the customer was gone in Chinese. Mainly asking how much she got and said the number. I would say it's better than getting a pedicure, so I much rather spend $55 on a foot massage (cash price in June 2026) than a pedicure.

First time here, I was taken to a large shared room with 10+ beds, just be aware this isn't a…read moreprivate setting. The lighting and music were nice, but a ticking clock next to me made it hard to relax. During the service, multiple staff rotated in and out, I had three different people massaging me. The massage felt too rough and overall chaotic rather than calming. I was asked to pay before the service, and when I tipped 15% at the end, the therapist seemed disappointed. Everyone was very nice, but the experience was not relaxing and left me disappointed.

Had an amazing deep tissue massage!! Today I got Michelle…read more She was fantastic. Previous times I've tried: Alice,Yoyo, Nancy, Jenny. All are fantastic. I've had one lymphatic drainage massage, one deep tissue and the rest have been regular massages. Kelly at the front desk is always greeting you with a smile. Highly recommend this massage place!

The massage itself was okay, but I was disappointed overall. I spent a lot of time reading reviews…read moreabout this place because I appreciated the honest feedback about the masseuses. Based on those reviews, I carefully selected the masseuse I thought would work best for my shoulder tension and knots. Unfortunately, I did not get the person I originally booked, and no one informed me of the change beforehand. The same thing happened to my friend as well. Additionally, during the check-in process, the front desk never gave me a card or questionnaire to fill out regarding the focus areas for my massage. Since this was both my friend's and my first experience here, I expected better communication and a more thorough process. Instead, the experience left me disappointed and a bit shaken. Another awkward part of the experience was the checkout process. At the end of the session, they wait for you at the front desk expecting a tip. Of course I planned to tip, but the pressure and expectation made the experience uncomfortable. One especially odd part of the Signature Massage was that the masseuse inserted her fingers into both of my ear canals without warning. I was completely caught off guard and really disliked that part of the service.

I've gone here several time when driving my teenage daughters to the mall. The thirty minute chair…read moremassage is the best! Pulled a neck muscle the other day and a 30 minute chair massage took care of it. Most employees don't speak English but they are friendly.

I came here on a whim and I'm so glad I did. There were no other guests so they took me in right…read moreaway. I did 60min massage and 30min foot reflexology. It was so relaxing as I laid there. For me I prefer deep and hard. That might be painful for someone else but for me it gets straight to my knots. It was professional, you keep your clothes on and it felt really nice. Clean, quiet and a great relaxing experience. I will return. Thanku.

Great people with friendly manager. Affordable price…read moreconveniently located. They are flexible with scheduling as well

Naw. Not the place. Got the sauna and massage and it was just OK. Got the massage and sauna combo.read more