Rich and his team provided us with outstanding service. We are extremely thankful we found them…read more We have an 11 year old Generac 22kw whole house backup generator. FPL had a short in the main power line feeding our house. The result was several circuits to our appliances were dead. Rich, with his considerable expertise, was quickly able to diagnose the problem. A transformer in the transfer switch assembly was blown and it affected some of the load shedding units. Parts we're ordered and everything was fixed within a couple days. We also had an issue with the generator kicking in and running even when there was no power outage. The generator would run until manually turned off. This made it impractical to leave the generator in standby mode. Rich was able to fix this, too. As an added measure for peace of mind we installed Mobile Link, on Rich's recommendation, to keep us advised 24/7 on the status of the generator. Works perfectly. Our 11 year old backup generator works better than when it was new. We strongly recommend Star Generation for all your generator service, maintenance and installation needs. Fair pricing, deep expertise and customer focused service.

Living in South Florida with a special needs animal rescue is very challenging! Between the heat…read moreand the storms plus hurricanes, we are always on guard -doing our best to keep the animals comfortable!! Thanks to an amazing grant a few years ago we were able to get set up with a stand by entire farm running generator! Unfortunately the generator was not new and had problems. But thanks to an amazing donation this year we were able to get the Briggs and Stratton 22KW generator replaced to a brand new one!!!! Special thanks to @star-generation LLC generators! Rich and Nick were incredibly kind and. professional, they actually came out on the 4th of July to get it done!!! WOW !!! And beat ALL THE COMPETITION PRICES!! We are so lucky and grateful, we absolutely have no worries with power outages now. The animals will all be comfortable and we won't have to worry about their special diets and meds going bad too. AC , fans and running water is so important for the animals, this is amazing #grateful #specialcatsrule #nevergiveup #tikirescuecatsandhorses #specialsneedsanimalsanctuary

I had a great experience with my mini split install. Ronnie and Custom Air Systems were the only…read moreones who quoted me the accurately sized unit instead of over selling, and the install crew did an amazing job!

Great installation! Two guys came out. Ryan and Chris going above and beyond to make it only not…read morepresentable but efficient would highly recommend

I had an appointment to get a estimate for installing a Solar inverter, they determined after my…read moreappointment was made they didn't want to do this job but couldn't take the time to call me so I've been waiting around for hours for nothing. This says something about a business that can't follow up on decisions they make.

Had some pool construction electrical work to be done and Excel came out the day I called and…read morehandled the situation. That was a blessing as the pool company had just filed bankruptcy. Joel, the electrician, was courteous and did a very professional job. The work passed inspection which helped save my day! Steve K

Cannot recommend this company highly enough. Have met two of their service techs and both were very…read moreprofessional and polite, but as someone else mentioned, Louis is a total gem. I was having some weird issues with my AC and he did not stop investigating until he figured it out. Above and beyond.

A/c was not working. Our thermostat had no power. Miller's came over in a few hours and fixed the…read moreissue in 30 minutes. I thought they were very reasonable priced compared to other companies that we have used. Vinny was very professional.

UPDATE: Stackable dryer died 93 days after purchase which cost $500 to fix. Recently the washer…read morehose busted however there was no model number for the washer portion (they are two separate units) in which to order a part as it had worn off plus none on the receipt. Whole unit was trash at that point as there was still only one cord for both feeding the washer cord into a box on the back of the dryer; I had no choice but to purchase a whole new laundry tower. Please understand this was a used unit! I get that! However when your business is appliances you should probably have a model number to refer to for this very reason! SMH ‍ Handle broke off the dishwasher months ago, thankfully it still works. Microwave going strong. I bought a new refrigerator and range last year as the others were seriously outdated. I would have much rather spent my money at a local small business I had established a relationship with. Sadly the customer service was so disappointing and the owner so dismissive I will tell anyone who is willing to listen to stay away from this business.

I've purchased multiple appliances from Pro Tech over the last couple of years and the service has…read morebeen excellent. The first was a washing machine I called about and they had it in stock and it was delivered in under 2 hours. Eight years later that same washer was having an issue and the came out and fixed it quickly. Super nice service technician as well.

Tech was very patient and explained my AC problem He had to…read moreunclog my drain line and flush system My AC started leaking a few days later and he came back on a Sunday and redid the whole procedure again No charge! He was prompt very kind I recommend him especially when most AC companies have answering machines and don't even return your call!

Great service and quick response. Repaired the AC during a hot day 105° feel like temp. THANKS!…read moreRecommend

Needed a replacement element for my cooktop and found the exact one at Discount Appliance Parts…read more Price was way better than what the manufacturer wanted, and it got here fast. Popped it in and works perfectly. No complaints at all, will order from them again next time I need a part.

Called for parts. They said they would order the parts. I had the parts number but asked them for…read moreit to see if they would give it to me. In a rude tone they said we don't give parts numbers . They do this only to charge customers double to make money off of them. That is unethical practices. Amazon has all the parts they get. Just type in the part number on Amazon and it will pull up. The parts I needed were $70 plus tax on Amazon. This "Discount" appliance part store charged $153 plus tax. The parts would come in a couple of days. What a coincidence Amazon delivers in a couple days... that's what people call "Caveat emptor"

Great company! Always on time and very efficient We wouldn't use anyone else!! They do our…read moremaintenance and repaired a major leak we had in our attic from another companies mistakes !

Post installation problems took several months to correct, weekends with out airconditioning,…read moretaking unpaid days off of work so their guy could stop by for an hour and not fix it. Needed duct work, got a qoute, they never followed up on. After we hired another company to come in, found they had crushed the supply flex duct for our bedroom. Not a difficult fix after you crush it, make it round again, its the responsible thing to do. Found another local company to support out needs.