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    Travis the Tailor

    5.0 (1 review)
    Closed Closed
    Updated 1 month ago

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    Response time

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    Response rate

    100%

    Services - Travis the Tailor

    Clothing alterations

    Clothing mending and repair

    Custom tailoring

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    29 days ago

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    Ask the Community - Travis the Tailor

    Vogue Cleaners

    Vogue Cleaners

    3.1
    (25 reviews)
    $$$$

    First, they ruined the leather patch on a WW2 Coast Guard banner by putting it under heat without…read moreprotecting it. Then they left it to me to research a replacement value. As I waited for a response from the Coast Guard museum that never came, they sent off our family heirloom as an insurance claim and tell me "It's gone. We can't get it back." I was never contacted that they were sending it away. I am devastated. What's more is that Kim Smith, manager, was aggressive, defensive, and only rolled out an apology because I basically asked for it. It was as if they were accusing me when they ruined the banner, didn't offer to promptly compensate for it, then got rid of it with no way to get it back. She also gaslit me saying she called. That did not happen. I also have checked my cellular records for any incoming calls and there are zero. She stood there and lied to me with a lobby full of customers in an aggressive manner. Never. Ever. Trust your possessions at this location. It is not safe.

    Ruined a 300 dollar velvet coat and took zero accountability. The risk factors to cleaning the coat…read morewere not explained. In addition, the cleaner KNEW they had ruined the coat and did not tell us when we picked it up. We discoverers cut when we got home. Management was mouthy during my phone call and overall showed lack of emotional resiliency to a VERY UPSET customer. I would recommend you take your cleaning elsewhere, especially if it's something of value.

    Travis the Tailor - sewingalterations - Updated July 2026

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