Having recently moved to Atlanta, I didn't have anyone locally to drive me to and from a day…read moresurgery appointment and wait there as required by the surgery center. I scheduled service with Appointment Companions and everything went perfectly. Doug sent confirmation messages the week prior, the day before and stayed in touch that morning regarding pickup time. Doug is pleasant, professional, a very safe driver and was excellent company as I nervously waited to be called in. He really put me at ease. He doesn't ask questions or require any information about your medical appointment (unless you want to talk about it). He totally respects the privacy of his clients. After my procedure, the nurse went to the waiting room to let him know I was ready and he had the car waiting at the door for me to get me home when they wheeled me out. Appointment Companions is an excellent option for an elderly person who needs to get to appointments, a younger single person who doesn't want to ask someone to take a day off work to help them (like me) and many other situations as outlined on the web site. They also provide companion services on flights! Most people seem unaware of this very important service and I am telling everyone about them and I am sure I will be calling on them again in the future.

Great service for those without someone to accompany them to outpatient procedures. Very reasonable…read morerates. Doug is a great guy. On time and on point. I will this service use again.

As I write this, I'm currently stranded at my doctor's office which has since closed, the sun is…read moresetting, I'm in a dangerous part of town where a shooting a few blocks away made national news a few months ago, scary people high as a kite keep walking by, and my appointment ended an hour and a half ago. I had TWO drivers in a row cancel on me. The first driver was 20 minutes late, which is whatever. It's free. I watched the app and went outside when the map showed he'd arrived just in time to see him pull away right as I spotted his license plate. He cancelled the ride without even contacting me. Customer service said the app mixed up my number and the facility number, which makes no sense because I got a call just fine earlier today, but I confirmed my number just in case. They booked me another ride and said they'd expedite it. Well, that driver cancelled without even a call too! I stood in front of the office as they drove around and around in the app and I had no way to contact them. I called customer service again, very frustrated at this point, and they had no explanation, just offered to get me a THIRD ride. I said never mind, I'll figure it out. Customer service reps took down my complaints, but really didn't seem to care much.

I have never seen such an horrible transportation company nothing but problems and I could say more…read morebut I would need more space.They seldom secure rides and when they can't u have to have the social worker send in a new service order to request a Lyft or Uber to and from the scheduled apt and the messed up part is even with a standing order they will schedule you a ride with Lyft or Uber only if u call them to request it and sometimes they won't even schedule u a ride back from your apt regardless of the standing order.My disabled daughter has been left a few times stranded because of the incompetence of this messy company.Forget talking to a supervisor because most times they seldom return your call.Utter ridiculous and horrible.If I could post this without adding a star I would.

I was scheduled for surgery and MedTrans was taking care of…read moretransport to the surgery, as well as return home the following day. I think they farm this type of transport to other agencies. The day of surgery they texted and said they would arrive at my home at 8:30 as the Doc wanted me to be there at 10 a.m. When no one arrived by 8:40, I called and was told they would be there in 5 more minutes. The driver arrived at 9:10 a.m. 30 minutes later, and the driver said the traffic was bad. I asked about her GPS and she was on her phone GPS, not an auto navigation system. The following day for the trip to bring me back home, a driver and her partner arrived and the partner was confrontational when they were 40 minutes late. I got quiet and then realized neither of them knew where they were taking me. I gave them my home address and neither could get a signal to take me home. I was not feeling well, since I had surgery. I finally googled my home address and had to talk to the driver and guide her to my house. These drivers should have an automobile navigation system which guides them better when there are traffic delays. A person needing medical transport should not have to give them directions. Horrible service!!!

From the owner: Medical transportation in all Garead more

Highly recommend!!! Another company ghosted me and they came to the rescue!!!!. Professional - on…read moretime with a very pleasant staff, drivers and office staff. Will be using again for sure. I'd give them a 10

Called to book/pay for a very transport for my father to a very important cardiology visit. I was…read moreprepared to pay for the visit but inquired about cancellation should the need arise. THE EMPLOYEE stated "you can call back after tomorrow's md virtual call to book the appointment. I will put mark the time to hold the spot in our system". When I called back today to book the appointment, I am told that the spot is no longer available and they cannot do that in their system. Got an apology but that does not help me to get transportation booked on short notice!!!! Not professional and lack of employee training resulting in total client disattifaction.

Hard to get in touch with have left many messages no return call this company is not taking…read moreresponsibility of there workers you can't believe anything they tell you about what they're going to do to solve the problem

Very friendly services, Courteous Drivers,…read moreClean Vehicles, Always on time, A1 from Day 1, Will definitely take another ride with them.

James was superb!! He got us to our appointment right on time. He was professional, polite and…read moreefficient. His choice of music was soothing. A very delightful young man and a great representative for Modivcare. Go James!!!

My experience with Modivcare is everything a nightmare contains and more... horrible customer…read moreservice... unreliable transportation long wait times I'm talking HOURS. Wrong pickup locations very unprofessional and they refuse to do anything about it just horrible!

My father needed transportation service for chemotherapy treatments. We contacted Inspire for…read moreassistance. We are so glad that we chose Inspire! They went beyond what we expected from a transportation company. They were on time, professional, and caring. My father has not missed an appointment since we have been a customer. We highly suggest using Inspire for medical treatments that are imperative to attend!

From the owner: Inspire Medical Transport goal is to provide healthcare facilities and consumers with excellent…read morecustomer service by providing assistance with non-emergency medical transportation, supplying medical equipment and other health related products, and local medical courier services. We are the only Non-Emergency Transportation company that provides transportation needs to medical appointments, medical equipment and supplies, medical courier services, and other health related needs.

I was at an appointment here in Buford waiting on my ride when I got to witness an "above and…read morebeyond the call of duty" moment in life. A driver driving in 3D medical transport van realized that the heavy motorized wheelchair her patient was in was malfunctioning. She took the extra awesome job on of pushing this patient in her chair all the way to the elevator and then to her correct floor and on to the Doctor's office. Kudos for that driver in representing what is still good and well with society. Her humanity was inspiring.

Maybe this transport service is actually reliable and competent in their actual service, but I will…read morenever find out, since the person with whom I spoke was very obviously not interested in my family's business. I was wary, because the website listed for this company on Yelp is inactive (as in, GoDaddy is selling the domain); a different web link I found via Google search was broken; and the Facebook page for the company is either deleted or privated. It seemed as though the company was no longer in operation, but my family are having a lot of trouble arranging medical transportation for our loved one, so I called the listed number just to confirm. The first call did not go through, and I tried twice more with the call dropping immediately after connecting, so I figured the business was defunct and moved on. Imagine my surprise when, several minutes later, the number called back! When I answered, the caller did not identify herself as 3D NEMT, and I had to ask to confirm if that's where she was calling from. She was rude and dismissive throughout our conversation, told me the service would be "costly" without asking for any specifics, and provided me with a quote without asking about the pickup address, the address of the medical clinic, etc. When I asked whether they provided any additional service of assisting the patient between the bed and the wheelchair, she told me they don't, and before I could ask anything else, she said "thank you" and hung up on me. I understand if you are scaling back your business, are struggling, are no longer operating, etc. I would have understood something like "We are, unfortunately, unable to provide the service you are requesting," and I would have moved on with my day. Several other transport services have said this to me; it's no hard feelings, it's business, I'll move on. But if you truly are still in business, please understand that it's both detrimental to your operations to provide such rude and disinterested customer service when someone is expressing interest in hiring you; and it's also very disheartening to the families of ailing loved ones to be talked at with hostility when all we're trying to do is provide comfort and care to the person we love. Again, I don't know if this company is ACTUALLY still operating, but if they are, they seem to be doing a pretty poor job.

Love of Care is excellent, dependable private transportation…read more My driver, Willem, arrived early so I could go to my doctor's appointment on time. He waited patiently for me in the waiting area. I thank Willem for his compassion and professionalism while transporting me to my appointment. I'm wheelchair-bound right now, so it is a great pleasure to receive such great support. Willem was a very efficient and gentle driver.

The Love of Care driver was excellent. The driver (Raoul) was so kind and professional. He arrived…read moreon time--in fact, early. My husband and I returned home much earlier than anticipated. I appreciate the love and support.