This is not a decent place for American hospital patients. I was there for 8 months and I hated it…read more The rooms was filled with too many people and they where all foreign,so you could not communicate your thoughts together. The food was not good and the owner was rude and even gave her own employees a hard time and they quit while complaining of the pay and too much work ,so there is a very high turnover rate. Which says something it's self.

If I could rate this company with a negative F rating, I would! This is the worst home care agency…read moreto send your family member to. Some of the caregivers are good but others do not receive the proper training before they are sent out to your home. My family member has received very POOR care since being with this company! And forget about knowing any of the office staff, including the OWNER! She is a Jamaican lady that makes big promises and as soon as she gets your money, you NEVER hear from her again. There was one Nurse that I really liked but I just found out that she no longer works there. I will be removing my family member from this agency as soon as possible! PLEASE do not send your family member to this agency. RUN, not WALK! You have been warned!

From the owner: Assured & Associates Personal Care was founded over a decade ago to meet and exceed the needs of…read moreelderly, disabled, and chronically ill individuals who wish to remain in their homes. Assured & Associates is an industry leader committed to providing the best home healthcare experience. Our approach is very personalized, as we recognize that each patient is unique and has different needs. Our Mission The mission of Assured & Associates Personal Care is to provide quality, compassionate healthcare to those individuals in our communities whose care can be safely and effectively managed in the home setting. We strive to meet the comprehensive needs of our patients without regard to race, sex, religion, or age. Our goal is to promote, preserve, protect and contribute to the health and well being of all patients we serve. What makes us different from everyone else? It all starts with our highly qualified and educated home healthcare staff. Only the best and most experienced individuals are considered for employment opportunities at Assured & Associates. We have developed a proven process for hiring quality staff, a process that addresses the needs of our patients.

AMAZING is all that I can say. This company deserves 10 stars five is simply not enough. I use this…read morecompany for services for my grandmother. The owner is professional, kind, and really goes above and beyond the call of duty for her clients. If you want care service from a company that you can trust (that feels more like family) then I highly recommend this company.

From the owner: Most passionate about elderly care. Serving Douglas County and surrounding cities.read more

I have a great cna Malaysia that provides great bed baths. The nurse Latiecha is awesome. The owner…read moreDeja is so personable!

My father was on in-home hospice care for 9 months. During that time, he received assistance with…read moredaily needs through Universal Home Care. Becky, the director, is AMAZING! She was very sensitive not only to my father's needs, but also mine. She moved heaven and earth during this pandemic. Although there were challenges with shortages of health care workers, she always made sure Daddy was taken care of. And when he finally transitioned a few weeks ago, she was thoughtful and concerned enough to follow up and check on my sister and me. I truly appreciate UHC for taking the sting out of an otherwise difficult period in my life.

From the owner: Universal Home Care and Services provides Senior care and Companion care, to help older adults, and…read moreanyone who is recovering, disabled, or chronically/terminally ill, remain in their homes.

My mother was taken to the hospital for a UTI. On the day she was discharged Grace informed us they…read morewould not take her back unless we arranged and paid for 24 hour care from an outside nurse. They had opportunities to tell us before the day she was discharged but chose to wait to the last minute leaving us in a very bad place. They made no help in trying to place in her another institution.

This is probably the best assisted living home i have ever been too. You will see residents in the…read morecommon areas hanging out together. They are playing games and seem so happy. Karen the director has a passion for taking care of our seniors, and is very knowledgeable when it comes to resources to help care for my parent. So impressed every time I go there.