Highly recommend!!! Another company ghosted me and they came to the rescue!!!!. Professional - on…read moretime with a very pleasant staff, drivers and office staff. Will be using again for sure. I'd give them a 10

Called to book/pay for a very transport for my father to a very important cardiology visit. I was…read moreprepared to pay for the visit but inquired about cancellation should the need arise. THE EMPLOYEE stated "you can call back after tomorrow's md virtual call to book the appointment. I will put mark the time to hold the spot in our system". When I called back today to book the appointment, I am told that the spot is no longer available and they cannot do that in their system. Got an apology but that does not help me to get transportation booked on short notice!!!! Not professional and lack of employee training resulting in total client disattifaction.

I was at an appointment here in Buford waiting on my ride when I got to witness an "above and…read morebeyond the call of duty" moment in life. A driver driving in 3D medical transport van realized that the heavy motorized wheelchair her patient was in was malfunctioning. She took the extra awesome job on of pushing this patient in her chair all the way to the elevator and then to her correct floor and on to the Doctor's office. Kudos for that driver in representing what is still good and well with society. Her humanity was inspiring.

Maybe this transport service is actually reliable and competent in their actual service, but I will…read morenever find out, since the person with whom I spoke was very obviously not interested in my family's business. I was wary, because the website listed for this company on Yelp is inactive (as in, GoDaddy is selling the domain); a different web link I found via Google search was broken; and the Facebook page for the company is either deleted or privated. It seemed as though the company was no longer in operation, but my family are having a lot of trouble arranging medical transportation for our loved one, so I called the listed number just to confirm. The first call did not go through, and I tried twice more with the call dropping immediately after connecting, so I figured the business was defunct and moved on. Imagine my surprise when, several minutes later, the number called back! When I answered, the caller did not identify herself as 3D NEMT, and I had to ask to confirm if that's where she was calling from. She was rude and dismissive throughout our conversation, told me the service would be "costly" without asking for any specifics, and provided me with a quote without asking about the pickup address, the address of the medical clinic, etc. When I asked whether they provided any additional service of assisting the patient between the bed and the wheelchair, she told me they don't, and before I could ask anything else, she said "thank you" and hung up on me. I understand if you are scaling back your business, are struggling, are no longer operating, etc. I would have understood something like "We are, unfortunately, unable to provide the service you are requesting," and I would have moved on with my day. Several other transport services have said this to me; it's no hard feelings, it's business, I'll move on. But if you truly are still in business, please understand that it's both detrimental to your operations to provide such rude and disinterested customer service when someone is expressing interest in hiring you; and it's also very disheartening to the families of ailing loved ones to be talked at with hostility when all we're trying to do is provide comfort and care to the person we love. Again, I don't know if this company is ACTUALLY still operating, but if they are, they seem to be doing a pretty poor job.

Abel answered my call (without my having to leave a message and hope for a reply as with other…read moreservices )and arranged last minute wheelchair transportation for a doctor's appointment. David arrived early and was waiting for us at the conclusion of the visit. He was pleasant, courteous and the whole experience was seamless. I highly recommend Ride Aid.

I'm so relieved to find Ride Aid after leaving messages with three non-emergency medical transport…read morecompanies and receiving no responses. By that point, figuring out how I was going to get to and from my outpatient procedure was causing more anxiety than the procedure, itself. Abel gave me a quote and got me scheduled five minutes into a single phone call. He called again the Friday before my Monday appointment to confirm. Then Mark showed up at my house a few minutes early and was good company the whole way to Emory Midtown. He gave me his business card so hospital staff could call him when I was ready to be released. I was wheeled outside the door, and there was Mark in the minibus, ready and waiting. Unbelievably smooth process! Mark's business card is going in my permanent collection. This service is so much easier to employ than friends whose schedules invariably conflict with mine. A literal godsend.

Chynna was prompt, caring, and patient. She immediately put me at ease and made the process of…read moregetting to and from an outpatient procedure with a non-family member so much easier.

From the owner: Experience Compassionate Care with Sarah's Angels In Home Care:…read morePersonal Care Assistance, Medication management, Skilled Nursing services, Companion Services, Assist with activities of daily living, Memory care, Respite and more!

Hard to get in touch with have left many messages no return call this company is not taking…read moreresponsibility of there workers you can't believe anything they tell you about what they're going to do to solve the problem

Very friendly services, Courteous Drivers,…read moreClean Vehicles, Always on time, A1 from Day 1, Will definitely take another ride with them.

This service was exceptional. The driver performed above and beyond to make mom comfortable and…read moresafely get her to her Dr appt. The whole experience was relaxing and so professional. Have used this service twice in two months and both times all went well.

My father needed transportation service for chemotherapy treatments. We contacted Inspire for…read moreassistance. We are so glad that we chose Inspire! They went beyond what we expected from a transportation company. They were on time, professional, and caring. My father has not missed an appointment since we have been a customer. We highly suggest using Inspire for medical treatments that are imperative to attend!

From the owner: Inspire Medical Transport goal is to provide healthcare facilities and consumers with excellent…read morecustomer service by providing assistance with non-emergency medical transportation, supplying medical equipment and other health related products, and local medical courier services. We are the only Non-Emergency Transportation company that provides transportation needs to medical appointments, medical equipment and supplies, medical courier services, and other health related needs.