Male staff was great with helping us and our tires. He was able to fill some air to get our tires…read moreat even pressure all around. Welcoming and friendly. You'll have to open the drivers side door to get the correct psi for tires and scan in vehicle as new or returning customer. Worked efficiently and didn't hesitate to help. Three bays available for service. At the time it wasn't crowded and we didn't have to wait very long. Entry drive way is on the east side of the building. Exit on the south side of the building. Spaces were well organized.

I wanted to give ZERO stars, but this app doesn't allow it unfortunately! We drove through here…read moretoday for what we thought was a simple oil change and tire rotation on our way back home up the mountain. Biggest mistake of our life! We started regretting it, after an hour of sitting in the car bay with multiple employees apologizing for the wait, and making small talk with us, we smiled and said no problem. Well it ended up being a freaking problem!! Little did we know a problem it would end up costing us big! Sharlee was the girl, definitely cannot call her a tech of any kind, that did the tire rotation...‍ we knew we were screwed when she walked up to our window and said, "I'm sorry", holding not ONE but TWO stripped out lugs. FROM THE SAME TIRE! I get that we cannot expect actual mechanics working at a drive through oil place, but at least have competent individuals that don't look like their lunch hour was spent swinging from trees while picking fleas off eachother! Anyway, let's keep this circus going by telling us not to worry, we are sending you to our mechanic down the road called "R" CAR. Go see Juan she said. He knows your coming, and we are covering it entirely. Well one thing this Sharlee girl knows how to do is LIE. She is a master at that. This guy Juan had no idea we were coming, nor any intentions on not charging us. Which essentially was probably for the better since he had several people waiting to deal with him over cars that he messed up. Don't believe me? Go check out the reviews on yelp for R CAR in Redlands. You're welcome. Fast forward ANOTHER HOUR later. We ended up taking our car to American Tire Depot down the road. I'm pretty certain I heard angels and the sky parted! Rich greeted us with welcoming wrenches and said oh yea I've seen this before. A few hundred dollars and an hour and a half later we were on our way up the mountain. Safely. I called to speak with customer care at Valvoline and got nowhere. So I'm moving on to The Better Business Bureau and small claims, oh and maybe a Tik Tok video I can attempt to go viral. At this point I don't even care. But feel they should pay the $400 out of pocket that we did not plan on when deciding to go to Valvoline for an oil change!

I had to have all 4brakes and rotors done on my F150. They were very quick and straightforward…read more Work was done well. We moved to Yucaipa in 2021 and it is excellent to find a reliable auto shop.

Great experience. I had a slow leak in my front passenger side tire and found this place on yelp…read more I stopped in for a walk-in to check the tire and get it repaired. They were able to take me right away and the issue turned out to be trivial and didn't charge me a dime to fix it (just the schrader valve was loose). I really appreciate honest service and when a business has a mind for long term customer relationships rather than short term profit. These guys are professional, honest, and quick. I don't live in the area but it's the kind of place I will drive to in the future for services going forward.

Andy at A-1 Auto Repair was wonderful! I went in for a smog check and he was kind, efficient,…read moreknowledgeable and very helpful. I was in and out in less than 20 minutes Highly recommend.

If you know, you know... A1 is the best place to get your car repaired around here. It's a local…read morehidden gem. I have been bringing my cars to Andy for nearly 15 years now, and he has ALWAYS given me honest, practical advice to keep my cars running efficiently. With Andy's service, I've driven 3 cars over 200k miles. He has never tried to upsell me unnecessarily; just straightforward, honest repairs, with integrity. Unlike most businesses these days, it's clear that Andy's priority is providing honest service to help the families in his community. I would never take my cars anywhere else.

I'm super impressed by the professionalism and the speed and quality of work that was provided…read more The service requested was to have front brakes and rotors replaced. They got the job done quickly with a great price. The value of their service is simply unmatched by any other. I highly recommend these guys over everyone. I'll definitely will continue to come and have my car serviced by them. Sorry Fritz Ford you guys suck and have lost my business forever!

Communication was prompt and they serviced my car quickly!! Would definitely recommend!read more

I have been taking my wife's and my car here for at least five years. We live a bit out of the way…read morenow. (20 mins or so). There are plenty of other places to go to that are closer. But this place has always secured my business. They are fast, priced well, and solid guys. Taylor always handles whatever maintenance I need on the vehicles. He hustles, he's sharp, and he just tells you what it is. Thete will always be some maintenance that he recommends. And I thought it was just a sales thing, but over the years he has always has had solid advice and recommendations. It's all stuff I don't want to do but my car thanks me when I do it. Trust, this guy has to bang out more lube jobs than anyone in this valley. Super solid work. Come shake his hand, look him in the eyes and you'll know. I got the wife's car in here early and will be out before I can even get a coffee at McDonald's. Shout out to Rick up front. He's exactly what you want as the face of a solid business. Good dude, always straight to the point and about getting the customer set up and getting the jobs banged out. If you have waited an hour for an oil change COME HERE. On a busy day I don't think I've waited that long. I never have an appointment. I love it.

been going here for awhile and never had any problems!!guys are awesome!Thank you for always taking…read morecare of my Vehicles

While out in California for a work event, I experienced unexpected brake failure on my Tacoma and…read morefound myself in a tough spot. I was supposed to be driving back to Las Vegas that same day, but safety became the priority. I limped my vehicle to Midas in Redlands and ended up having an absolutely incredible experience thanks to Tyler Henton, the service manager. Tyler went above and beyond to make sure I was taken care of. He communicated thoroughly throughout the entire process, was precise, professional, and genuinely cared about getting me safely back on the road. At one point, they even sent a tech to drive 20 minutes to a dealership just to pick up a specialty part I needed--that's real commitment to customer service. As someone who takes meticulous care of my truck, I was seriously impressed by how respectfully they treated both me and my vehicle. It's rare to find people who go out of their way like this, especially when you're in a pinch far from home. Tyler and the team at Midas Redlands earned my trust, and I highly, highly recommend this shop to anyone needing honest, top-tier service. The world needs more people like Tyler--plain and simple.

How about paying back customers that they nickel and dimed with constant problems added to their…read morevehicles? Reporting these people to the Federal Trade Commission and Office of the Attorney General. I brought my car in for a new motor, which they said they could do. It was pandemonium after that where it affected, the transmission, power steering, various leaks coming from the engine, shoddy work on the cables that connects the spark plugs to the engine (arcing and sparking, fire hazard). I can't wait to see what happens in the future with these losers!!!

The GM Mike was freaking awesome! He Helped me out and compared prices with me to other oil pit…read moreplaces and save me a good buck! The oil tech guys were also awesome, super nice and polite! Great honest guys here! Thank you Mike!

Drove from Palm Springs to visit my sister nearby and decided to get an oil change. Mike the GM…read morehelped me out and was awesome from start to finish. I ended up getting my brake fluid replaced also. Opted to pick up my car later. Would definitely come back and recommend!

I've always had a great experience at Discount Tire. The team is friendly, knowledgeable, and…read morealways takes the time to answer my questions and address any concerns without making me feel rushed. Today I stopped by because my car was making a strange noise. They didn't hesitate to take it for a test drive, quickly figured out the issue, and explained everything clearly. I really appreciated how helpful and honest they were. Great customer service every time. I highly recommend them!

(1 Star) I rarely…read moreleave negative reviews, but this experience deserves one. I brought my Mercedes-Benz to the Discount Tire location in Redlands because my rear tire was not holding air. Since I purchased all four tires and the warranty through Discount Tire, I expected the issue to be straightforward. My expectation was simple: inspect the tire, determine whether it qualified under the warranty, and explain the findings honestly. Instead, I received multiple, conflicting explanations over the course of two days. The first phone call informed me that all four of my tires were low on tread and needed to be replaced. I explained that all four tires had been purchased from Discount Tire and that I had also purchased the warranty. I reminded them that I came in because one rear tire was losing air, not because all four tires were worn out. I was then placed on hold. When the representative returned, the explanation completely changed. I was told they had accidentally inspected another Mercedes-Benz of the same color and that my vehicle was actually fine. The problem with that explanation is that I was sitting in the parking lot during that phone call. I could see the vehicles on the lot, and I did not observe another Mercedes-Benz matching mine. Whether there was an internal mix-up or something else, the explanation simply did not make sense based on what I personally observed. When I arrived before closing to pick up my vehicle, the explanation changed again. I was then told the replacement tire needed to be ordered. The following day, I received another phone call. This time I was told the tire would not be covered because I had not had an alignment performed after purchasing the tires. I was then asked if I wanted to purchase both a replacement tire and an alignment. By the end of the process, I had received four different explanations for the same warranty claim: All four tires needed replacement. My vehicle had been confused with another Mercedes-Benz. The replacement tire needed to be ordered. The warranty would not be honored because an alignment had not been performed. At that point, the issue was no longer about the tire it was about trust. I don't mind being told "no" if the decision is supported by the written warranty and explained honestly. What I do mind is receiving a different explanation every time I speak with someone. That makes it very difficult to have confidence in the recommendations being made or to believe that my warranty claim was handled consistently. I have submitted a formal complaint to Discount Tire Corporate requesting a review of this matter and an explanation of the written policy used to deny my claim. As of the date of this review, I have not received a response. I will update this review to reflect how Discount Tire responds and whether the company stands behind its warranty and customer service. I also intend to document and share my experience on social media so other consumers can make informed decisions based on the outcome. I genuinely hope I can update this review with a positive resolution. Right now, however, I cannot recommend this location based on my experience.