Kyle schedules appointments but then does not show up. I paid a "diagnostic fee: of $60, he gave me…read morean estimate, and then has never returned to do the repair. I have called and texted, and have been promised that he is on his way out, then never does. I took time off work 3 times to meet him and he doesn't come. Now I have to start over. I find it hard to believe, based on his lack of professionalism and basic courtesy, that he actually knows how to repair cars. AVOID this guy to save yourself countless hours/days of frustration.

Never showed. Postponed and postponed. Gave our address at scheduling, said I would pay out of area…read morecharge if needed. It's now 6pm on Sat after waiting and getting pushed for 2 days and the guy just told me he couldn't get out to our house. Had I known I would have gotten the runaround I would have just picked somebody else on Wednesday and had it fixed already.

was looking for a place that would do a transmission flush. I googled transmission flushes in…read moreTulsa and this guy came up, I called, asked what the price was for a flush on a 2014 Honda Civic and was rudely told by the lady that "he does not do that, he never has" WOW, I would not go there to have a wiper blade changed with a lady with a snotty attitude like that and I am sure she gets it from the boss. I have more self respect for me and my car than to take that nasty response. Bob Long, Tulsa, OK

From the owner: Charlie's Automatic Transmission is a family owned and operated shop has been in the same location…read morein Tulsa, Oklahoma since 1967, and with over 50 years of experience, our knowledge, skills, and expertise are truly unparalleled within the industry. Call us today for more details!

This guy has been sued more than not for messing up transmissions! I took an older car to him and…read morehe kept saying it would be done on this date but when this date came he kept pushing it!! It got to a point where he wouldn't even return calls or texts. After a civil suit I got my car back finally! Do not go here! look up his court records!!!

Don't use him. This guy did a rebuild 3 years and 32,000 miles ago it just failed miserably. Two…read moreother shops confirmed original convertor and all selinoids were original and never replaced on his rebuild. Talking around to some of his other customers, similar bad issues.

Called, spoke with Mike. I'm bringing my truck in tomorrow but just the conversation with him gave…read moreme peace of mind. Thanks Mike!

I rarely post reviews about a business, but I feel compelled to brag about this automotive shop…read more Mike at Alternative Automotive and his crew are the absolute best. I had electrical issues with a used Nissan. I had it in 3 different shops and spent almost 2000 dollars trying to get it repaired. The dealer ship wanted 4000k to repair it, and had the wrong diagnosis. Other shops told me to replace the ECM, sensors and wiring harnesses. Mike found the problem after one day- it turned out to be a short in a connector. The car runs great now!! I wish I would have known about this mechanic before I spend 2000 grand in the other 3 shops. Very knowledgeable and skilled mechanics, but also very honest. Sadly, that is not the case with many auto repairs shops today. I highly recommend this shop to anyone needing their car repaired. Honestly- 10 on a scale of 1-10. Robert Showler (Broken Arrow)

Caution- do not use this place for repair work. They will find any excuse not to honor their…read more"LifeTime Warranty". If you go in, look at all of the disclaimers on the front desk..... they will use anything to void the warranty. I had a new transmission put in, went bad within 15,000 miles. Called to speak to the owner and he hung up on me, how is that for Customer Service. Horrible company, horrible people, poor workmanship, will find any excuse to void warranty!! My response to "Lifetime Transmission" review feedback. My bad, it had 24k miles when the transmisaion blewup!! Yes, I had my truck regeared to 436/37 as requested. Their disclaimer say within 14 days, I had it done within 30-45 days. Its not easy to find a shop, have them schedule it in, and do the work. So according to them, the extra 30 days and 150-200 driving miles on 37 inch tires ruined their "LIFETIME TRANSMISSION"!! Seriously, what a joke. Mind you that I drove the truck 175,000 miles with 37 inch tires!! I did not have the receipt, and the shop that did the Gearing work is under new name/ownership, so it has a new invoicing system and cannot get me a receipt. HOWEVER, "LIFETIME TRANSMISSION" knows the people at the shop. So I asked them to call the shop and verbally confirm the regearing. Mind you its a shop that they have worked with before.... they said not good enough... WOW. SO I asked, well can you please look at the vehicle and have your mechanics confirm it is regeared....they said not good enough.....WOW. In retrospect, when I went back and looked at reviews from Google, Yelp, Carfax and others.... there are other people who have had similar issues. You have to find them in the fluff reviews from their staff- I am sure. But those reviews are there..... and based on my experience they are likely real!!! Final word, I do not recommend "LifeTime" Transmission!! Horrible company, horrible people, poor workmanship, and they will find any excuse to void your warranty!!

I have a 2017 Silverado with 6 speed automatic transmission. I did flushes every 30k as dealer…read moresuggested but it still went out at just over 125,000. The dealers fix was to replace whole transmission but after shopping around I decided to go with Lifetime Transmissions. It was a little higher than other shops but the lifetime warranty is included in the price. Staff was friendly, helpful, and gave me peace of mind that the rebuild was going to be done right. Bonus, I also got to keep my original transmission. Lifetime put better parts and calibrated my transmission to where I don't have to worry about it going out in another 125k. Valerie was very thorough about maintaining the transmission for the lifetime warranty. The process was simple and straightforward, and my Silverado was back on the road very quickly. Thanks Lifetime Transmissions, I would recommend to anyone needing transmissions work!

If I can give them zero stars I would. I came to this place to get bulbs replaced, I left with a…read moremissing lamp for my brake light that they said was missing before they tried to replace the bulbs. So now, I'm reporting this place to the BBB for stealing. I've had my car serviced at the dealership many times and they would let me know if needs to be replaced or if something was missing.

This place is so awesome! Randy has taken such good care of my vehicle. He is honest and…read moretrustworthy and it was so appreciated. It's hard to find a place that females feel like they are being told the truth about their vehicle and this is definitely that place. I will say the actual business is NO frills bit I don't care about that as long as I'm being told the truth.

i went to go get my Chrysler 200 transmission fluid and filter changed last Friday, Oct 10'25, and…read moreGreg in Broken Arrow, OK called and said my transmission was fried and quoted a price of $6K for a rebuilt one or $8K for rebuilt one that had 3 yr. warranty. Thus i took my car to P.A.W automotive (55th &Mingo, Tulsa) on Friday Oct 10th and had them service the transmission and replace some leaking coolant lines and fittings for $500 on Oct 14'25. Why Greg did you this to me especially me being a federal employee and furloughed during the federal govt. shutdown? Also your Aamco website shows you have appointments but in reality you dont follow appts at your Broken Arrow shop, 42nd Harvard shop or 15th & Memorial Tulsa shop!

Greg is an awesome manager! would highly recommend this AAMCO! He was very attentive and helpful…read moreand communicated with me throughout the process.

Came to campground where we were parked and fixed our dash/cab/truck a/c on our motorhome. I was…read moreable to find a Ford dealer who would service a motorhome in the area! Repair person quickly identified problem, purchased part, installed and recharge. Best part is that we didn't need to move the RV!

Worst service so far. Spent $1700 for labor not to mention the price of the part. Mechanic stopped…read moreanswering my calls. Was supposed to return part to dealer, part was never returned. Tried several times to reach out to mechanic and got several excuses as to his road service truck braking down. Never showed up, stopped answering kept a brand new injector bought from Dealer. Paid for his work, mechanic stopped answering calls and texts. Would not recommend this place to anyone. Thankfully I was able to locate another road service who drove out there and got my truck back on the road. Do not use this company. As a company we depend on road service company's when a break down occurs. This issue caused us to lose time and money. Would not recommend and other Companies beware of these guys. Sir, you left truck with the valve cover off and no injector. Left us with a promise to return. I have an invoice that was paid for $1701.00 to you sir. I can send it you if needed. I have messages saying your road service truck broke down and that you would be there asap once you finished with your repairs. At the end of the day the work was not completed.