Seriously, as good as it gets! And then some. I did not realize how much I had been "taken in by"…read moredealerships in the area for car issues. Everything from oil change to brakes. I, too, asked around about where to take my car in order for someone to diagnose the harsh, grinding noise my wheels/tires were making. Every place I phoned wanted to charge me $100+ just for diagnosis. And then a good friend directed me to Frankie D's. BEST DECISION EVER! Not only is the customer service fantastic (which is huge for me, as I am in the industry), but their pricing is honest and cannot be beat. I was called and told what the issue with my vehicle was and what the cost was going to be and ...would I like for them to continue and repair/replace? I mean, this is stuff from my parents' age where the Mechanic calls and tells you what's wrong and what it's going to cost and then asks "would you like for us to go ahead and fix it?" before anything is done to your vehicle. Also, you need to check out their website because they have coupons for paying in cash! That, in and of itself, is huge! And I truly appreciate it! I *highly* recommend Frankie D's for any type of repair your vehicle needs!!!!! They have replaced/repaired my front rotors/pad and today [3/1/2019] they are doing my rear rotors/pads. I know that, in the future, this is exactly where I will be going when my vehicle needs any repair/s. I appreciate their friendliness, honesty and quality work!!!!!!!!! Also, I will have my oil changes done here because I am "over" the high prices of dealership oil changes. Thank YOU, Frankie D's! You have "won" me over!

an auto alignment that they wouldn't do because they didn't feel like loosening bolts that had been…read moretaken out the day before. Said control arms were seized when they were replaced the day before. downright lazy mechanic

I was happy with the rebuild transmission. My car runs great now. They worked with my warranty and…read moregot the job done. All I paid was my deductible. The owner himself brought my car home when it was done. I gave a four star rating because it took more time than what was originally scheduled to be done. Overall I was happy with the service. I support local businesses because Mason is a great place to live.

Really honest people! Another shop quoted me around $4500 and my car is fixed and i paid less than…read more$2000. Repair was done quick, and the staff was all really helpful. They diagnosed for free, I'll definitely be going back!

This company is very knowledgeable and honest , they hold no punches and tell you the truth , also…read moregive you the best advice as to what your options are , personal attention! Great service and absolutely amazing customer service.

Tried A&J for a few repairs needed. They correctly diagnosed the source of the front end noise,…read moreand also diagnosed that the brakes needed work. However, there was no chance to discuss options for the parts -- I could only say yes or no to the repair with parts they selected; with other shops, I have always had the chance to say 'good', 'better' or 'best' for the parts. Also, they make a big deal of "do it all" (not just transmissions). However, that is not true -- they did suspension work but could not do an alignment in-house. It is not honest to say 'do it all' when you can not do the alignment required. I also prefer a shop where the mechanic discusses the situation, which helps me understand my vehicle. A&J apparently made a choice to not offer this service. Overall, I was not satisfied.

Completed a car inspection on a used car I wanted to buy. Efficient, honest, and it's been a very…read morereliable car!

I took my jeep in for an alignment and scrib helped me realize that my car was going to need way…read moremore then an alignment to fix it, which I expected. But he didn't just stop there, he engaged in conversation with me and help me navigate my next steps in my process. He didn't not charge me anything even after they put in labor to examine my vehicle and see what they could do to possibly help me.

I've been going to Doc's for about 10 years now, and they have been great. I recommend them to…read moreeveryone in the area!

My 2014 Yukon's Oil pump went out one night on the highway while traveling & had tow truck take to…read moreDoc's automotive. Found on yelp. 1st thing they did was a complete car inspection charging me $100. They then decided it was my oil sensor, but it wasn't, that was $200. They flushed the break system on my approval for $100 but only took the fluid from reservoir and replaced. When this place says flush, its just a reservoir fluid replacement; beware. The manager quoted $1999, I agreed but after he started said he needed another $225 for gaskets, he took $100 off. Overall, the Oil Pump work finally completed was done well thus far, but getting there was expensive and deceptive.

Terrible service, they had my bus 2 weeks. Got 19miles and was strained on the highway. Had my bus…read moreanother 5 weeks and said they couldn't fix it so I had to pay for another tow. Thankfully the new place figured it out in 2 days. Also refused to give me my parts, that by law I should be able to get 2 buisness days after you pick up your vehicle. Very shady.

Mike and the rest of the staff at Holt Auto Service is great! I've had them service a number of…read morethings on two different vehicles, and they always do a very thorough job at a fair price. There's no pressure to fix everything at once (and let's be real - if your car is over a decade old and you take it in for just one problem, chances are good that there will be a few surprises). They do, however, provide you with all the information you could possibly need, including great recommendations and estimates. On my last visit, they texted me an entire breakdown (including pictures) of the complete vehicle inspection! Also, I feel like I can't possibly end the review without mentioning those cookies... I look forward to them every time I pick up my car! A delicious treat on your dashboard somehow manages to lessen the sting of paying (sinking?) a few hundred dollars into your 2005 Honda. Please continue the cookie tradition, guys!

Hugh has been a Godsend. He has been so patient with me as we've tried to find the problem with my…read morecar. I've taken my 2013 Toyota Prius to over 5 other places (plus the dealership - twice) and no one could figure out what was wrong with my car. After riding with me, checking out the issues, he gave me the information I needed to check with Toyota and now I know what is wrong. He's easily reachable, communicative, friendly, reliable, and quick! EVEN BETTER - HIS PRICES ARE VERY FAIR! I'll never go anywhere else. I should also add I have spent an hour calling over 20 places in the greater Lansing area for quotes and Hugh quoted me almost HALF the prices every other shop is looking for. THE REAL DEAL - HUGH'S GARAGE!

From the owner: Engine Repair, Transmission, Brakes, Suspension, Front End Alignments, Electical, HVACread more

I had three mechanics (one in California, two in Virginia) look at my Chevy HHR over the last 2 1/2…read moreyears because I had three dashboard lights on at all times. They all said it was a common short in the 'cluster' or wiring harness, but nothing was actually failing. I continued to drive it, even drove it cross-country, then to Michigan. A little over a week ago, all hell broke loose with the dash lights and gauges - the needles were sweeping back and forth like wipers, all the dash alarms were going off at once, lights were solid or flashing, the transmission stopped shifting, and the power steering got tight. I took it to Auto-Lab because I'm a AAA member it was recommended. I found out that it wasn't the cluster after all, it was one bad computer module that had finally died and affected the entire computer relay system. They were unable to find the module through their usual suppliers - I found it online and ordered it myself. They installed it without a hitch and she's on the road again! Every step along the way they contacted me with updates, kept my car indoors and sheltered for an entire week while we waited for the part. They were courteous and not condescending, which is usually the case as a woman with car trouble. I'll take my car back to Auto-Lab for any future repairs and have already recommended them to friends.

I was referered here by my dad. Our family has brought our vehicles here for years. I had my Ford…read moreFlex in for an Air conditioning repair on Friday. Dylan diagnosed my faulty blower motor in a few minutes and they had me back on the road in about an hour. Thank you!