Top tier professionalism. Outstanding customer service. Completed correctly in a timely and…read morecost-effective manner!!! Definitely will return again!

Excellent customer service. I don't know how much the service would have costed somewhere else, but…read moreit seemed reasonable. My car was repaired in the time the gentleman specified. Very pleased with my experience.

Very good mechanics. We had a problem while on vacation and the owner got us right in and worked…read morefast to get our problem solved. Very nice and very well informed. Very good price! Wish his company was in Illinois! Thanks again Doug and Chad!

I've gone to Doug for over 40 years. Wouldn't want to go anywhere else. No nonsense just honest…read morework.

This was my first time using Pardo's. I needed my brakes replaced. Pardo was extremely professional…read moreboth in person and on the phone. He also allowed me to leave my car there one day early, and said it would be completed by 3pm the next day, and he was 100% correct. Price was more than reasonable. A++ experience; highly recommend.

The shop owner graciously helped drive me over to another shop to pick up my Ford and take it to…read morehis shop. They worked seamlessly with my warranty company and closed out the repairs in a timely manner. They are professional, affordable and considerate of your inconvenience of car repairs. I highly recommend them.

I had a major transmission done about two years ago on my (very) old Ford F-150. I started noticing…read moretrouble again. I checked my warranty and discovered it was going to expire in less than a month. My transmission was totally replaced, and when I asked "How much?" (prepared to be given the run around), he answered, "NOTHING." Definitely a square shooter.

I called Cottman Transmission and Total Car Care at 8401 Wornall Road in Kansas City, Missouri and…read moretold Kevin my car was missing out and jerking and that is was jerking like it did before I took the SUV to have transmission rebuilt at Coffman Transmission at 23rd and Noland Road in Independence about 10000 miles earlier and might be the transmission band again. I told him they went out of business so I could no take the SUV back to them and he said it would not matter as each Cottman location was independently owned and work done at one was not covered by another one. Kevin stated that my problem could be anything related to engine or transmission and for $85 I could bring my car in and they would put it on a scope of some kind and tell me exactly what was wrong with my 2008 Ford Escape. Kevin stated that the $85 would be applied to any work that they completed after this scan. I took the car to him and dropped off the SUV. Kevin called the next day and stated the Escape had an electrical problem and that Cottman could not tell exactly what the problem was and that I would have to take the car to an electrician to find out the problem. Since nothing was fixed, I asked him if he could apply the $85 towards an oil and filter change and he stated Cottman did not do anything for free and the oil change was not related to why I brought the SUV in. I don't think the oil change would have been free work because he stated I could use the $85 towards any work done. Kevin called me back the same day and offered a very small discount on an oil change but I was not interested in doing anything else with Cottman. I paid Cottman a total of $88.74 including tax and Shop Fees (I assume that Shop Fees was for the pleasure of using his car bay). I feel Cottman Transmission failed me at both the Wornall location and the Independence location. Enough is enough. Please do not take your car to Cottman Transmission for repair work. I notice that Certified Transmission now offers a 5 year or 50,000 mile warranty on their work. I would try them instead of Cottman.

Like usual, I was expecting to be inconvenienced and screwed…read more These guys are the exact opposite. Fix my car on site. Cost $100 less than I anticipated. I got it done much quicker than I thought they would. Very accommodating. Honest and I will be using them again, for sure.

The first thing that comes to mind is their open communication. They were always quick to respond…read more Secondly, the professionalism and knowledge of Kyle once he was here. They did a simple transmission flush. I didn't have to move the car, he was able to work around in my garage easily. Afterwards, he explained their other services and what to do if my transmission ever became a serious problem. They did charge me an additional $75 to come to Parkville, But I thought it was worth it since I didn't have to drive to my usual mechanic and wait for them to finish the job. He saved me about a day's worth of waiting and driving.

everyone was super helpful, and I know where to take my car from now on. they were honest and I…read moreappreciate that !

This place wants more then even the dealership want for the timing chain on an 05 pathfinder, they…read morewanted 6k flat rate, dealership said 4.5k, both are very expensive. Considering it's a 15hr job and parts at max with oil and water pump is 500, 15hr x $150/hr is 2250 plus the 500 is 2750 so where the fuck is the 6k coming from, these guys are scammers

Last second taking care of my Honda Pilot front tire without an appointment, Todd took care of me…read moreand had my car done very efficiently. Thanks Firestone!!!

I got a good deal on a set of truck tires 6 months ago. I got a nail in one of the tires and took…read moreit in on Saturday. They not only honored the warranty, they fixed the flat, and switched out the spare with minimal wait time. Thanks for the great service!

We have a Ford Transit 150 and on our road trip had a 'check engine' light come on…read more First we took it to the Victory Ford dealership to get it diagnosed and find out which part we needed. They were charging $$$$$ to get it fixed and their customer service was not the best. (it was a somewhat straightforward process, and thought we could get a better price elsewhere). We made the great decision to take it to Grady's garage and days later I'm still convinced it was godsent.You know the feeling of you try looking for a mechanic in a new state, it can be stressful. Their garage is located in a beautiful property and is a family owned business. They fixed our van in less time than the dealership and kept us informed throughout the procedure. We had a pleasant exchange with both owners and they were very professional, safe and communicative. I would totally return to Grady's and recommend to others looking for a trustworthy, knowledgeable and hard-working crew of mechanics in the area.

Customer Service is Terrible!! DO NOT BRING YOUR CAR HERE!!! You will be told one thing and they…read morewill NOT keep their promises!! The staff DOES NOT communicate with one another when there is an issue with your car!!!!

Had me fooled when checking my car and thought this was a decent shop went to get something out of…read moremy front seat and realized that they have used all of my propane from my heating torch that is how they got my part off so they used my stuff and I paid them to use my stuff to get off my part I don't think it's very professional to be going through your customer's cars and stuff they also moved my seat and didn't move it back

Great place to go to get my car serviced. Manager and staff always knowledgeable and friendly.read more