Worst ever , got my truck home and next day puddle of tranny fluid on the garage floor ! Owner of shop is a lier , told me more than one lie ! First one was he said my truck took 10 gallons of fluid ! Second one it would take two hours to do the work ! 4 1/2 hours later I got the keys to my truck . I give this shop a -5 rating ! I would not recommend this place to anyone. read more

We had taken our Dodge truck in; when we got it back, we noticed much later there was an issue with it. It's seldom driven, so that's why we noticed it so late. They had us bro g it back in and took care of the issue. They stand behind their work, which is hard to find these days. Highly recommend them. read more

My son, a student at WWU took his car there because it was stalling out at stoplights. Made appointment, delivered car -too busy to get to it that day. Next day did some totally unnecessary inspection of the whole vehicle. Waste of time telling me tires were 5 years old and radiator cap should be replaced, They removed the spark plugs and took a photo of them?? No estimate for any of these (18) different repairs/services. The computer during the test drive threw a code for bad coil on two cylinders, that sounds about right compared to the stalling issue. Asked for quote on just plugs and coils - came back $1200. They were going to charge $30 a piece for the (4) replacement spark plugs. Told the boy to just take the car and I'd talk him through the plug and coil replacement, $225 for the inspection. Wouldn't give him an hourly shop rate, said varies by job?? read more

Erik (mechanic) and Steve (owner) were extremely efficient and knowledgeable in all things transmission, and also honest and kind. I bought a 2006 Ford diesel e450 recently. I bought the van to save money so that I can haul my own material for a remodel. I bought it in Auburn and trying to drive it north of Bellingham. I got an inexpensive ODB reader, so I knew there was a transmission issue before starting the trip. But, it turned out worst than I thought. It slipped and chuckled on highway badly after about 30 mins driving on highway. So, I had to exit the highway and get help. One shop quoted me $550 just for the diagnostic, and not willing to give out any kind of estimate even for worth-case scenario... A nearby shop gave me a "free" diagnostic, and told me I need full transmission rebuild. But, they then charge me $140 for diagnostic when I didn't go ahead with the rebuild. I called Transmission Outlet and told Steve about my problem. He was upfront on how much they charge for full rebuild if needed (and they do it themselves, so warranty will not be an issue) and told me they would not charge me anything for diagnostic even if I ended up not doing the repair. So, I bought the car there. Erik looked at it in the next morning and told me the problem was exactly what the ODB reader said. He estimated it would only take 2 hours of labour told me exactly how much the parts and trans-oil would cost. Got it out of the door at the estimated time and the exact amount (1/5 of a full-rebuild). The transmission now shifts wonderful. Unfortunately, there was another problem with my Ford. It lost power intermittently. Not knowing the problems, I called Steve and he sent Erik and gave me diagnostic where my car stalled. It was clearly not a transmission problem. Erik was very sympathetic gave me as much information as he can so I can find a diesel mechanic to help. I finally got a diesel mechanic and got the other problem fixed. The other problem were related to the cam shaft sensor and it got broken housing so the problem only appeared when it rained hard. It verified everything Erik said. What planned as a two-hour trip ended up being a weeks-long journey. Erik and Steve were the very best people I met in the journey. They were very upfront, and willing to share the knowledge and honored everything they said thru-out; there were no misunderstanding and surprises. They definitely went way beyond and came help me on the other issue, I am very thankful for the kindness. They care about their work and the clients. I have no doubt they will honor their warranty. I wish they do more than just transmission. read more

Took my '10 F150 in to have the transmission checked because it was making an odd sound. Not only did they give it a thorough once over, test drove it, lifted it up and looked underneath but they ran a quick diagnostic and it turns out everything is fine! And on top of that no charge!! These guys are top notch read more

I had my tranny rebuilt 1 year and 2 months ago Just days after it was not functioning correctly Robert the owner said it was common to have that and he would have to make adjustments as needed until it functioned after 2 or 3 of these adjustments the truck would shutter in reverse I had to pay for my rental the week and a half it took to be so called fixed They refused to pay for my rental or give me any warranty or service repair I just brought the truck in again for the transmission problems and he said warranty no good anymore but I won't charge you for labor only parts These used parts costed 3100 no warranty Refused to take my credit card because the reader was down but would not run it to see if it worked or reset it. He said tomorrow you can pay by card. That's today But this morning he said no cards yet. It should be working by 12:00 or 1:00. Came back he said nope but I was told it is a red flag that this mechanic didn't want a paper trail. So he said he would take a cashiers check and than I came back. He sneaks out to cash the check. I'm left there for an hour wondering why I have no keys no receipt. I asked kindly for my keys or and a receipt to a refund employee and I was told to go outside or they would call the cops so I went outside and called the cops. The owner Robert came back and held my receipt while he watched me sign my copy. Please call other shops and ask about this Robert who owns this place before considering taking your be home here. I wish I would have. 6000 for a tranny that is still slipping read more

Transmission Outlet - Transmission Repair Near Me - Burlington, Washington

Took my 1997 GMC Suburban in for service. After 160,000 miles. My transmission was in need of repair. Free inspection. It definitely needed an overhaul. Took about a week. They wanted me to bring it back in about a week to make sure everything was working properly and no leaks. Gave it another road test. It's been over two months now and everything is working great! Now I have 4 wheel drive again. read more

Unfortunately for me our transmission went out our 2014 GMC PU. Eric and Joe were amazing in explaining the process and keeping me up to date. The owner Steve has amazing team who provided expectational customer service. The team is very experienced and do amazing work. Thank you Transmission Outlet fixing my truck. read more

One of very few shops that i will let work on my vehicles. The guys know what they are doing, and there prices are great. They also do not try to sell you a bunch of extra services that you really do not need. Life time customer. (or as long as the shop is open) read more

Okay, this has been my experience with these guys. About 10 (or more) years ago , I took my Toyota Sienna in at about 100k miles for a fluid and filter change. I drove it another 100k before I sold it. Last week I took my 2010 Camry in for the same service. I had a short slip between 1st and 2nd in cold weather. After the service it was gone. I expect to go another 60k trouble free b4 my next tranny service. And Steve was friendly also, something that I expect. read more

This is the worst place I have been for vehicle service. They rebuilt my transmission in my 2005 Chevy suburban. After they rebuilt it i had a problem 3-6 months later. They rebuilt it again. Then after a year- year and a half it burnt up the 3-4 clutch pac again. Had a different transmission guy look at it and found a loose bolt floating around in it which caused it to fail again. After talking with them we went back and forth on covering parts or letting them do the work for the 3rd time. After not agreeing with what they were willing to do, they refused to talk to me or make it right. Save your money and go across the street... or anywhere else. read more

I took my car in to get the transmission checked because I felt it slipping. I waited an hour in the waiting room for them to tell me that it's bad and he recommended not driving out of town, they gave me an estimate to rebuild my transmission and put it in, about $3200. I looked around and got a transmission online and decided to go through the people next to them who were cheaper and once I had made an appt got the transmission in and left my car at the transmission shop they checked it and said it was fine, they had a specialist in my car type come in an he said it was basically pristine, they fixed a different part that was well under $1000 and now it's fixed. so transmission outlet lied to me about what was wrong with my car, DONT GO THERE. read more