I had a terrible experience with AllState Transmission and would not recommend their services. I…read morewas charged extra for storage fees on my car, but when I picked it up, the part they supposedly fixed was still not working properly and my transaxle sign popped up before I even made the car home. When I brought this up, Nicole was extremely unprofessional and told me I was "lucky" they would even fix it without charging me more for the new parts they had to replace on my transmission--despite the fact that the part had failed and should have been properly repaired in the first place. To make matters worse, when I asked for an invoice showing the corrected repairs, they refused to provide one, leaving me without proper documentation for my records. This is completely unacceptable. I paid for a service that was not done correctly, was overcharged, and was then denied basic proof of what was (or wasn't) fixed. I asked for a refund or even a partial refund on the storage fees considering I was charged more than what I was told and for the car having not been completed correctly in the timeline under which I was informed and billed for. Had to leave work multiple times for their mistake but was told I was lucky to have a fixed car, which I am, but some good customer service would have been nice too. I would strongly advise others to take their business elsewhere. A reputable shop should stand by their work, treat customers with respect, and provide clear and accurate invoices. And customer satisfaction is supposedly their 100% priority but Unfortunately, that was not my experience here.

Five-Star Review for Allstate Transmission…read more Allstate Transmission is exactly what you hope to find in an auto repair shop--family-owned, honest, and fair. We have an early-2000s Ford Thunderbird, a very special vehicle that has been in our family for years. We initially brought it to a large corporate repair shop in Cave Creek and were quoted $3,500-$4,500 for transmission work. That estimate didn't sit right. After doing extensive online research, I reached out to Allstate Transmission and spoke directly with Nicole, an owner. She clearly explained the inspection and repair process, set realistic expectations, and even walked me through a worst-case scenario that came in at just under $2,000. We transported the car to Allstate and were extremely pleased with the transparency of the estimate process and the consistent communication throughout the transmission rebuild. The transmission carries a 12-month / 12,000-mile warranty, and when we picked up the car, it shifted and ran like new--no leaks, no issues. After living in Arizona for two years, it's incredibly reassuring to finally have a shop we can truly trust with our vehicles. Integrity, common sense, and quality workmanship--thank you, Nicole. You run a great shop, and Allstate Transmission comes highly recommended.

The owner was very nice and very helpful he got me the the correct driveshaft I needed and it was…read morereally fast. Would definitely recommend this place for someone needing a drive shaft

They do not standbehind their work they used to have some really good people but a lot of stuff is…read morechanged they built a drive shaft for me the wrong size and then charged me to fix it I will never use them again they cannot be trusted

They did a great job getting the bolts out of my cylinder head…read more It was fairly priced as well. I dropped it off at noon and they called me back 3 hours later. Even tho I thought it was gojng to take a while. Great people folks.

Best service. Cheapest price. Took my Civic EX engine cylinder head to machine. Said Will be…read moredone by Monday bc I called Friday morning. But they manage to get it done the same day for my favor. Price was less than $100. Save me a whole weekend, I paid him $200 since I was so happy.

Stay away! Took my truck in for a hard shift with a CEL. They diagnosed as needing to be rebuilt…read moreand said it was a "common problem". When I picked my truck up, I noticed a leak before I drove off. They put it on the lift and fixed the leak. Driving home that night hard shift on the same gears and the same code. Took it back. After a few days they said it's fixed. Two days later same issue. Took it back again and after a few days they returned the truck. This time it was fixed. I finally parked in my driveway way after having it for a couple weeks and noticed it was leaking. Took it back and they didn't have time to look at it. They sent me down to their sister shop and they said it was a gasket leak. It was a small leak and I every time it's in their shop it's 3-4 days. I missed enough work, decided to wait until I needed to service and fix it myself. I found a random 12mm bolt in one hole and my pan was damaged on the lip. No wonder it was leaking. Whatever tech worked on my truck definitely had the " that's the next guys problem" attitude.

Went there looked at some vehicles, got approved for the loan, gave them my 3121.00 down payment…read more Took car back because check engine light was on, catalytic converter. Then finance company calls wanting the car. They said they told them I WAS NEVER APPROVED for the loan, now been trying to get ahold of them for 2 weeks no answer on phone, email, left messages. THEY FRAUDULENTLY SOLD ME A VEHICLE, oh then check engine light back on, all they did was turn sensor off. FERNANDO IS THE OWNER OF THE COMPANY SCAMMONG PEOPLE FOR THERE MONEY!!

Just picked up my 2017 Chevy, Silverado. From George at AZ quality transmissions. Did a great job…read moreon time for the price that I wanted? Great great guy the warranty he gives alone is worth the job. Good job, george.Thank you very much.I appreciate it.I will be back and I'll tell all my friends about your service

I called AZ Quality about my 2002 Porsche Boxster transmission leaking out. George said he knew…read moreexactly what the problem was. I delivered my transmission. A week later he said he fixed it. He asked me then if he could install it. I said yes. He installed it and it still leaked. He pulled it out and said he found the leak and Re-installed it and asked me to come. Car would not start. He handed me a broken oil filler tube and said it was broken. He was lying. I looked at engine. When they put starter back together, they crunched all the air hoses. They pulled off starter and re-positioned air hoses. Some hose got ruined. Another issue they put water in my anti-freeze tank. You don't put water in an antifreeze tank in a Porsche? He did not know how to release the pressure of air in anti-freeze tank and car overheated. I personally had to fix all these issues. Not only that the car still leaked fluid in transmission. George blamed it on the flywheel was bad. I asked him if he tightened bolts per Porsche specs. He said, "It does not Matter". I brought my Porsche after the fact to Porsche. They said tightening bolts to specs on Porsche Automatic Tiptronic Transmission flywheel is one of the most important things. If not, it will still leak. George Masked my issue and did not fix it. Now, I am stuck putting transmission fluid in my Porsche every 2 weeks because it leaks out!

Rob and Michelle are just the best. Skilled, reasonable, fast and honest, I don't think you could…read morepossibly find a better power stroke mechanic than the Dermanator. It's great also to deal with and support a family owned business as opposed to a big dealer or company that doesn't always put its customers first. If you need great work you can trust, this is your place!

It's very hard to find fair, reasonable, AND PROFESSIONAL businesses in Phoenix. My wife and I took…read moreour 2011 Ford F350 to the crew over at Diesel Dermanator on a referral. MAN! We were very lucky to have found these guys. Polite, communicative, and most importantly fair priced. With all that being said, they were still fast! I got to say, if you have a Ford diesel... look no further! These are your guys!

I was very happy with this business. The owner only charged me for the Tow charge…read more He would of been justified to charge me an evaluation fee. The mechanic that said it was a transmission problem. This business say it was not. A true honest business owner who has a Veteran daughter. While the place doesn't look like much this man knows his transmission. As a Veteran I support this business. I definitely would recommend this to my friends and fellow VETERANS.

I don't write reviews very often, but this is one business that truly deserves to be recognized…read more When my transmission failed, I was devastated. Like so many people, I was overwhelmed, scared about the cost, and unsure who I could trust. I felt like I was getting the runaround and hearing that my best option was to trade in my vehicle and buy another one. It was an incredibly stressful time. Thankfully, I decided to get a second opinion, and that decision changed everything. From the moment I contacted this shop, I was treated with kindness, patience, and respect. After my vehicle was towed to their shop, they took the time to thoroughly inspect my vehicle, explain exactly what was going on, answer every question I had, and never once made me feel pressured. They focused on helping me understand my options so I could make the best decision for my situation. That kind of honesty is rare. In a world where it's easy to feel vulnerable during a major repair, finding people with integrity is priceless. They earned my trust through their transparency, professionalism, and genuine care--not through sales tactics. One of the biggest lessons I learned through this experience is this: always get a second opinion before making a major financial decision about your vehicle. Every transmission and every vehicle is different, especially high-mileage ones. Before agreeing to a service your transmission or deciding to replace your car, take the time to have it evaluated by a reputable transmission specialist at Ken's. If you're searching for an honest transmission shop in Phoenix, I wholeheartedly recommend coming here first. Businesses built on integrity deserve to be recommended, and this is one of them. Thank you for treating me like a person instead of just another customer. You turned one of the most stressful experiences I've had into one that restored my faith that honest businesses still exist. I will gladly recommend you to my family, friends, and anyone looking for a transmission shop they can truly trust.

This place sets an example for all businesses to follow, Truly amazed by the customer service…read more Nadira was very prompt and accurate when providing my quote and communications during the repair process. Service was a in house rebuild on a 2006 F150 transmission. Mike takes care of the rebuilds and his expertise shows. Oh I guess now is a good time to mention that this vehicle has 439,000 plus miles on it. And the transmission had never been touched as far as repairs, just fluid and filter changes when I remembered they were due. They stand behind the work and do understand the customers needs. Had a slight issue after picking the truck up that was promptly addressed even though it was actually not related to the rebuild. My shift cable was so old that it would not retain adjustment. It was 20 years old at least. Mike found the issue and actually walked me out so I could see what was happening. Part was ordered, wrong part was shipped over to there shop twice due to it not matching the vin number. When they found the part number after removal. Nadira actually ran and picked it up to help expedite the repair. Mike took care of the labor to install and I just paid for the cable. They didn't have to do this, this was above and beyond since this was not related to the actual work preformed or quoted. Transmission has about 350 miles on it now and wow its working way better than I could have dreamed of shifts are on point and smoother than I would have ever dreamed off. Way to go, This shop is on my highly recommend list and I will be taking all my business here if the need ever arises. Shop has my vote for business of the year, way to go to the whole crew involved. Thanks Again--

Called Saturday morning to see if they could check on a trans temp light that would keep coming on…read moreand off. Told me to come in to check it out and Mike went out to diagnose the issue and he advised it's not a trans issue, but an electrical issue based on the codes that were coming up. He suggested I find a place specializing in electrical. They didn't try to nickel and dime me and charge an inspection fee. For a Saturday they were pretty busy and the parking lot was full. Based on this one experience, will plan to bring our vehicles here when the need arises and will update the review accordingly. Thanks Mike...