This place sets an example for all businesses to follow, Truly amazed by the customer service…read more Nadira was very prompt and accurate when providing my quote and communications during the repair process. Service was a in house rebuild on a 2006 F150 transmission. Mike takes care of the rebuilds and his expertise shows. Oh I guess now is a good time to mention that this vehicle has 439,000 plus miles on it. And the transmission had never been touched as far as repairs, just fluid and filter changes when I remembered they were due. They stand behind the work and do understand the customers needs. Had a slight issue after picking the truck up that was promptly addressed even though it was actually not related to the rebuild. My shift cable was so old that it would not retain adjustment. It was 20 years old at least. Mike found the issue and actually walked me out so I could see what was happening. Part was ordered, wrong part was shipped over to there shop twice due to it not matching the vin number. When they found the part number after removal. Nadira actually ran and picked it up to help expedite the repair. Mike took care of the labor to install and I just paid for the cable. They didn't have to do this, this was above and beyond since this was not related to the actual work preformed or quoted. Transmission has about 350 miles on it now and wow its working way better than I could have dreamed of shifts are on point and smoother than I would have ever dreamed off. Way to go, This shop is on my highly recommend list and I will be taking all my business here if the need ever arises. Shop has my vote for business of the year, way to go to the whole crew involved. Thanks Again--

Called Saturday morning to see if they could check on a trans temp light that would keep coming on…read moreand off. Told me to come in to check it out and Mike went out to diagnose the issue and he advised it's not a trans issue, but an electrical issue based on the codes that were coming up. He suggested I find a place specializing in electrical. They didn't try to nickel and dime me and charge an inspection fee. For a Saturday they were pretty busy and the parking lot was full. Based on this one experience, will plan to bring our vehicles here when the need arises and will update the review accordingly. Thanks Mike...

Absolutly love this place! Literally the only people I let work on my truck (yes my truck is my…read morebaby!). I am so grateful for everyone there, especially Nick! He always treats my "baby" like the princess she is and keeps me fully informed on all services as well as what maintenance and or repairs need to be done and when. Highly recommend Christian Brothers in general but THIS store especially!!!

Update: Their Front Desk Guy Hooked me on a $200 dollar UPsell on my Vintage PU Truck that I had…read morebrought in for 1(one) minor issue involving the PRNDL linkage. Without indicating there was ANY cost involved whatsoever, Front Desk Guy sweetly asked "would you like us to give it a once-over?" Which, since I was at that time a regular customer, I THOUGHT that meant just give it a safety-check out of courtesy to a repeat, publicly complimentary, senior-citizen client that they maybe cared for! How wrong I was. After having it several days, they tell me that they can't fix the original problem because they "Couldn't find the part - and wouldn't install an after-market part off of Ebay" (My car is a 1999 w/ low mileage) Then the real Clinker after 3 days: They call and say, "We couldn't fix your problem, but come and get your truck and pay Christian Bro's nearly $200 bucks for a "diagnostic" that I WAS NOT INFORMED UP FRONT would cost anything at all! But also, this 'Diagnostic' informs me that my truck needs OVER $4300 DOLLARS in servicings and repairs - Including NEW BRAKES that, apparently the "Diagnostic expert" wasn't aware had been replaced by them on that very truck a few months earlier! I felt totally taken advantage of and complained to the manager, John, who gave me some "yada yada" and stated that that particular employee working the front desk was fired - However, and this is the whole point of the story - This manager of this multi-million dollar, allegedly 'Christian', gold-mine on the corner of Thunderbird & 75th Ave would NOT refund all, or any part, of this deceitful charge with a humble apology for their unscrupulous employee (note: Failure to disclose a COST right up front is a LIE ) Not only that, but Upsell #1 opened the door for MEGA-UPSELL #2 of $4,319 dollars! I STILL look back at this lengthy report with shock and awe. According to this diagnostic that I didn't ask for, there's no reason, whatsoever, my truck is still able to roll down the street. According to them, practically EVERYTHING on my vehicle is on it's last couple of miles.; Lastly, and final insult to my patronage, my age, my intelligence, nor would Christian Brothers even offer a discount or a half-off on the next visit to them. You know, a way of saying, "We still want your business". I think they saw a senior-woman and saw a dumb sucker ready to be plucked out of the stream of suckers. In that lone experience, I learned Christian Brothers is all about "Show me the $ MONEY $" They are only after the money, and customer retention is completely moot. They could care LESS if you are a returning customer. I am no longer using Christian Brothers for any auto repair needs. If anyone knows of an HONEST, caring, competent auto mechanic around Peoria/Glendale please be so kind as to DM me. I'm shopping for one. **I tried to scan & copy the actual Invoice from this incident, but for some technological mystery beyond me - I couldn't get this file search in Yelp to access where I am sure I put the two files.**

Great service! Work done properly the first time and didn't feel upsold or rushed. Was able to get…read morefinancing and back on the road.

We came here after several other shops. We requested they take a long look at our vehicle since it…read morejust stopping. Other shops didn't know what was going on. They however, figuredWe are leaving pleased and they have a life long customer now. They got the car working foremost and further allows us to have a working vehicle. Not only did they explain to us what was going on but they ensured their work and no further mishaps. They have top notch service. Joe and Jason were amazing! Communicated and all! They provided us good service and we respect their work! We came in for a fuel pump issue and we are coming out with freebies it seems like! Value of work is top notch and will definitely be returning for all future car maintenance and work. Thank you again Joe and Jason! Your kindness in our situation is and will always be appreciated.

Tony's 5 Star Transmission…read more I brought my parents' 2010 Toyota Highlander in for a transmission drain and fill at 90,000 miles. It's been over two months since the service, and I can say from personal experience that the vehicle runs noticeably better. The gears shift smoothly and the drive feels more responsive overall. The team did a great job, and I had full confidence in their work. A few weeks later, I took my wife's 2012 Lexus IS250 in for the same transmission service. This time, Roger (pictured above) was the one who worked on the car. I drove it home and, anecdotally speaking, it felt incredibly smooth--no hesitation or slipping gears whatsoever. Two months later, it's still performing flawlessly. Misty, the manager, is the real heart of this shop. She not only runs a tight operation, but she also remembers customers by name and truly goes the extra mile to make people feel welcome and taken care of. While waiting for the Highlander to be serviced, I witnessed Misty and her team assist an elderly man who had previously gone to Walmart for a transmission issue. He was wrongly told to pour fluid into the radiator cap, which created a dangerous situation. He brought the car to Tony's, and Misty personally stepped in. Despite the mess, they helped him out without asking for a cent. That kind of kindness and integrity is rare in any business. Tony's 5 Star Transmission has earned my full trust. Between the quality work, knowledgeable staff, and genuine care for their customers, I wouldn't take our vehicles anywhere else for transmission service.

If you are looking for a honest, caring and Christian based shop, it's Tony's 5 star transmission…read more I was scared before calling, they were honest after I was told that I may need a new transmission. Tony's diagnosed my vehicle found I was not in need of a new transmission. Thanks Tony's transmission you and Misty, you all were definitely a God send for me! Please yelp get the word out that jyou can definitely trust Tony's 5 star transmission can definitely be trusted!

I went to Glendale from California to attend the Mecum auction. Well I won the bid and when leaving…read morenoticed my 1968 mustang had no 3rd gear. Not good since I planned on driving it home in 3 days. I called 5 different transmission shops, all of whom were to busy (2 weeks). We'll Sun West got me in right away for an inspection. Long story short it needed a new transmission. We'll he fit me in and had it done in three days even with surprises like it had a different year tranny then the car so different parts ordered. The whole time they were friendly , helpful and kept me informed where we were at. Not to mention their price was fair and beat most others. In the end the trans works beautifully and they had it done on time. Great customer service. Hope I don't need any more transmissions but if I do I know where to go

I worked in an auto shop for years, and we always brought our customers' transmissions to Sun West…read moreTransmission. When my transmission went out, I found out why. Sun West's knowledge, attention to detail, and customer service is the best in Arizona. They fixed my Ford F150 transmission in 2012, and it still runs great 8 years later. Sun West does quality work, and they've also repaired my transmission in my Jeep Wrangler. Their expertise is unmatched in Arizona, and the best in the business. Thank you.

Easy process. Finished early. No pressure to upsell. Actually told me a service wasn't required at…read morethis time. Great prices.

I have had AAA for over 10 years. My wife's car over heated.I wanted the car taken to a shop I…read morefrequent and trusted. The AAA tow driver recommended I have it towed to the AAA Auto Shop to get a AAA DEAL.. So I had them tow it there. The following day I got a email the technician. He said I needed a new engine and it would cost about $15.000. Mine you the car was a 2012 buick enclave maybe $2500 to $3.000 Maybe. I HAD IT TOWED TO MY SHOP OF CHOICE. It needed a heater hose. New radiator fan belts oil change. Total cost$2.100. Shame on you AAA. NEVER AGAIN.

I was very happy with this business. The owner only charged me for the Tow charge…read more He would of been justified to charge me an evaluation fee. The mechanic that said it was a transmission problem. This business say it was not. A true honest business owner who has a Veteran daughter. While the place doesn't look like much this man knows his transmission. As a Veteran I support this business. I definitely would recommend this to my friends and fellow VETERANS.

I was recommended to Kens and then checked them out on Yelp. The reviews are overwhelmingly…read morepositive for a mechanic. I had what looked like a output shaft seal leak on my transfer case. Phil properly diagnosed it as something else and sent me in the right direction. He only charged me to top off some fluids which it needed. I appreciate expertise and the honesty.

Angel and his team did an amazing job on my car! From the moment I arrived, Angel was professional,…read morehonest, and very clear about what needed to be done. He took the time to explain the issues without any pressure or upselling, which I really appreciated. The repair was completed quickly, the price was fair, and my car drives better than it has in a long time. It's rare to find someone as trustworthy and skilled as Angel in the auto repair world. I'll definitely be returning for any future work and highly recommend Angel's shop to anyone looking for quality service.

After having trouble with getting quality repair and update done on my 2011 Mercedes GL-450 at…read morereasonable rates, I came across this shop on Yelp which appeared to be a good choice. I already had purchased top-quality related OEM suspension parts and needed a shop that works with customer-provided parts. Christian Brothers Automotive Happy Valley accepted my parts and did an awesome job at reasonable rate, much lower than dealership, repairing and updating my car. My service advisor was quite knowledgeable. She took time to answer all my questions on the work that was done and other issues I had come across with my car. Shop was nicely organized and technicians appeared to be professional trained technicians. I have driven the car for several months since the repairs and it drives great. Great job!

The positives: The folks at Transmission Factory are refreshingly pleasant. Robbie and his wife are…read moregreat; very welcoming! Robbie the GM is sincerely friendly and knowledgeable. I know you're super-busy and my car was returned to me a little dusty, so I shouldn't have been so critical. A few weeks ago I gave an unfair review. it turns out I was mistaken on a couple things and I gave them a poor review saying that they didn't take good care of my Mazda-5. They actually had the best prices compared to 2 other shops and I got my car back quickly. My mistake was that I had my car looked at 2 other shops and at one of them, they broke the panel on the driver's side and the engine cover was left off so I assumed it was Transmission Factory---I was totally ticked-off at the wrong guys. i APOLOGIZE GUYS. You did good work. My wife and I are grateful. 4-Stars! I will definitely bring my car back for future work!

Stay away! Took my truck in for a hard shift with a CEL. They diagnosed as needing to be rebuilt…read moreand said it was a "common problem". When I picked my truck up, I noticed a leak before I drove off. They put it on the lift and fixed the leak. Driving home that night hard shift on the same gears and the same code. Took it back. After a few days they said it's fixed. Two days later same issue. Took it back again and after a few days they returned the truck. This time it was fixed. I finally parked in my driveway way after having it for a couple weeks and noticed it was leaking. Took it back and they didn't have time to look at it. They sent me down to their sister shop and they said it was a gasket leak. It was a small leak and I every time it's in their shop it's 3-4 days. I missed enough work, decided to wait until I needed to service and fix it myself. I found a random 12mm bolt in one hole and my pan was damaged on the lip. No wonder it was leaking. Whatever tech worked on my truck definitely had the " that's the next guys problem" attitude.

Called to schedule a next-day oil change. They were able to fit me in for the afternoon. They…read morecalled back to let me know it would take 1.5 hours. I showed up and had to park in the convenience store parking lot next door, because it looked like a pretty tight lot. They said that was no problem. I sat and looked at my phnoe for a little bit until the battery almost died (it was alrfeady low when I got there). They had charging cords on the coffee table with adapters for every phone. I plugged my phone in and sat it on the table and got comfortable for a longer wait, but moments later, true to the 1.5 hour estimate, they said my truck was ready. They advised me of some sort of leak on the front axle, but told me to check with the dealership because it might be under warranty. I appreciate that. I'll definitely be back for future service.

I've been bringing my truck here for a few years now. They helped me resolve an oil leak, the…read moredealer I had taken it to didn't tighten something and I was leaking oil. They topped me off and had me out of their quickly, I've been coming here ever since. They do excellent work, they deliver my truck to me in the time frame they provided, everyone is very professional, they text me reminders and make recommendations without being pushy. I would definitely recommend Gilbert and his team. Everybody's neighborhood should have a trust worthy mechanic like this team.