reasonably priced got the job done car is running great. No BS did exactly what they said they were…read moregonna do for the price they quoted.

Be cautious! This…read moreshop supposedly stands by their work and care about honesty. I brought my car to them for a check engine light issue. They did a diagnosis and stated that there were no mechanical issues with the transmission and that it is a sensor issue. They also assure me that if the problem is not repaired , they will credit the money you paid to future repairs. Basically that was a complete lie. Because not even a day later the same issue happens again. They have kept my car over 3 weeks. They give it back and now a check engine light showing the exact same sensor code comes back on. They won't refund, credit, or do anything further for the repair. Basically if you pay them for a repair or replacement and the same exact issue comes back they will not credit your money and will simply tell you that it is separate so that you may pay them more money.

I brought my vehicle here based on the name and the positive ratings, expecting a more family…read moreoriented and transparent experience. Unfortunately, my experience did not reflect that. I was verbally told that metal shavings were present inside the rear differential and that the entire differential assembly needed replacement. I was quoted approximately $3,600 for the repair. When I requested written clarification regarding how this diagnosis was made, including whether the differential was drained or opened, the condition of the fluid, whether photos were taken, and what specific testing procedures were used, no documentation was provided to support the claim. I then obtained a second opinion from another licensed mechanic. The vehicle was properly lifted, road tested, and inspected, and the rear differential was not identified as the source of the issue. The concern was resolved without replacing the differential. My mechanic also contacted this shop directly to ask about the basis for their diagnosis and did not receive any clear explanation. It is not possible to visually confirm internal metal shavings inside a sealed differential without draining the fluid or opening the case. No such procedure was documented on my repair order. Based on my experience, this did not feel like a transparent or customer focused shop. I strongly encourage customers to request written proof and seek a second opinion before authorizing major repairs.

Champs Family Auto went through my 1997 RV, and I couldn't be happier with the service. It's…read moreextremely difficult to find anyone who is both willing and capable of working on an older RV correctly. Everywhere else I've gone, I've been charged ridiculous hourly rates while the mechanics tried to figure out what they were doing. These guys were completely different. They were professional, knew exactly what needed to be fixed, and completed the work correctly the same day. They're also very reasonably priced. I now trust Champs Family Auto to work on any of my vehicles or RVs. If you're looking for knowledgeable, honest, and professional mechanics, I highly recommend them.

Great people and great service. Trustworthy. They're here to help you and make sure your car is…read morerunning smoothly. I appreciate everybody who works there. They're very nice and professional

very professional service. easy to schedule an appointment on line. Great AAA discounts…read more Will recommend.

This place sets an example for all businesses to follow, Truly amazed by the customer service…read more Nadira was very prompt and accurate when providing my quote and communications during the repair process. Service was a in house rebuild on a 2006 F150 transmission. Mike takes care of the rebuilds and his expertise shows. Oh I guess now is a good time to mention that this vehicle has 439,000 plus miles on it. And the transmission had never been touched as far as repairs, just fluid and filter changes when I remembered they were due. They stand behind the work and do understand the customers needs. Had a slight issue after picking the truck up that was promptly addressed even though it was actually not related to the rebuild. My shift cable was so old that it would not retain adjustment. It was 20 years old at least. Mike found the issue and actually walked me out so I could see what was happening. Part was ordered, wrong part was shipped over to there shop twice due to it not matching the vin number. When they found the part number after removal. Nadira actually ran and picked it up to help expedite the repair. Mike took care of the labor to install and I just paid for the cable. They didn't have to do this, this was above and beyond since this was not related to the actual work preformed or quoted. Transmission has about 350 miles on it now and wow its working way better than I could have dreamed of shifts are on point and smoother than I would have ever dreamed off. Way to go, This shop is on my highly recommend list and I will be taking all my business here if the need ever arises. Shop has my vote for business of the year, way to go to the whole crew involved. Thanks Again--

Called Saturday morning to see if they could check on a trans temp light that would keep coming on…read moreand off. Told me to come in to check it out and Mike went out to diagnose the issue and he advised it's not a trans issue, but an electrical issue based on the codes that were coming up. He suggested I find a place specializing in electrical. They didn't try to nickel and dime me and charge an inspection fee. For a Saturday they were pretty busy and the parking lot was full. Based on this one experience, will plan to bring our vehicles here when the need arises and will update the review accordingly. Thanks Mike...

Had a great experience this weekend!…read more I had just move back from California and had a check engine light come on. I needed a new mechanic and found On the Go. They were super responsive in yelp and price was good. Customer service was great! They were able to take me in last minute and fixed the problem in an hour. Thank you for the help!

Donald was great. I reached through yelp and he responded quickly. He spoke to me like a person, no…read morepressure to bring my car in and he was honest about what could be wrong. It was refreshing to need a service and not feel pressured and getting just the information without all the extra.

I've got a 2001 F350 that's of course up there in years but it only has 125k miles which makes it…read morepractically brand new. Well, I was right in the middle of a job needing it for a long haul when it began acting up really bad. It would chug at stop lights and it was behaving like it wasn't getting fuel... and it finally even died on me. Well, thank god I was able to get it to a local mechanic and when calling all my friends on who they would use, many of them cited the same place and it was Scott Repmans off Bell. Especially because I've got a diesel and I know they require a special touch. Well, not only was I expecting the bill to be much higher but I honestly wasn't expecting to get it back until Thursday or even Friday. Turns out it was a sensor for the accelerator and they had it ready for pickup on Monday by 3pm! It drives BETTER than even before the problems began and I now know where to take it for my tune-up and maintenance like oil changes. Super thrilled with this place and will recommend them along with my buddies now.

We live in Laveen (quite a distance from Scott Repman's shop), but some friends told us to take our…read morefamily transit van to Repman's, and we're so glad we took them up on their recommendation! Jacob (Jake) was so kind, accommodating, and professional. I could tell that he, the techs, and the shop foreman really cared about us and getting our van in tip-top shape. They made us very happy, and for a decent price, too. I'll be taking all three of our vehicles to Repman's from now on, and I'll be telling anyone willing to listen to me in Laveen that the drive is well worth it! I for one don't mind driving to the right folks to get quality and dependable work done; it beats being ripped off and/or getting less than the best from more local shops.

I went to Glendale from California to attend the Mecum auction. Well I won the bid and when leaving…read morenoticed my 1968 mustang had no 3rd gear. Not good since I planned on driving it home in 3 days. I called 5 different transmission shops, all of whom were to busy (2 weeks). We'll Sun West got me in right away for an inspection. Long story short it needed a new transmission. We'll he fit me in and had it done in three days even with surprises like it had a different year tranny then the car so different parts ordered. The whole time they were friendly , helpful and kept me informed where we were at. Not to mention their price was fair and beat most others. In the end the trans works beautifully and they had it done on time. Great customer service. Hope I don't need any more transmissions but if I do I know where to go

I worked in an auto shop for years, and we always brought our customers' transmissions to Sun West…read moreTransmission. When my transmission went out, I found out why. Sun West's knowledge, attention to detail, and customer service is the best in Arizona. They fixed my Ford F150 transmission in 2012, and it still runs great 8 years later. Sun West does quality work, and they've also repaired my transmission in my Jeep Wrangler. Their expertise is unmatched in Arizona, and the best in the business. Thank you.

Overall, Christian Brothers Auto is great. I appreciate their customer service and how thorough…read moretheir service advisors are; their customer service is unmatched. The inspections they perform are also unmatched. Providing their findings and recommendations using pictures and organized categories based on priority is very helpful when it comes to making decisions. I rarely go out of my way to make reviews and had to provide feedback on my experience because this company/location takes care of their customers.

I Yelped for quotes on alternator repair; CBA was one of the providers Yelp suggested. I don't…read morerecommend them. Period. Summary: Cost -- 30% - 50% higher higher than other providers. Communication -- slow to respond, several instances of completely ignoring my contacts / questions. They didn't offer critical info / details when it should have been provided. Time Issues -- took my car in midmorning Thursday and didn't get it back until midday the following Monday. A five hour wait just to hear confirmation the problem was the alternator, which could have been provided in less than half hour. Details: COST: $1616 total for alternator replacement. $447 for remanufactured alternator. $94 for 2 gallons of antifreeze. A new alternator can be had for less (half the) money. They didn't offer / discuss any options on this choice of parts. Not typical in my experience. There's a spectrum of quality and cost on any auto part, so usually parts choice usually involves a discussion. Nope, the topic of choices didn't come up. They'll likely say the couldn't offer their "3 year warranty" on a cheaper part. Blah blah blah. Ask me if there's choices on what it costs me, don't assume. And $94 for 2 gallons of coolant?!? It's currently $10 / gal. from Walmart. So, a 400% markup? This gets to me because it's so obvious a gouging. It makes me wonder -- Where else I'm being gouged that's not something I can readily see??? Anyway, let's review CBA website where it's gushing about having my "best interests in mind", shall we? A 400% mark-up is needlessly not in my best interests. Anyway, from other shops I got repair estimates (parts + labor) ranging from mid-$700's to $1100. Brakes Plus quoted me (in person -- after the fact) "out the door" of $868. So, yeah, I got gouged going with CBA. COMMUNICATION: Besides the Yelp project no responses, my texting with them (at their promoting me to text any questions) was unsatisfactory. Unprompt responses, no responses to at least half my my texts. Ignoring a question altogether? Sheesh. TIME ISSUES: They were all over me checking in my car ASAP, which ended up being 10:30. 'They'd do the diagnostic and get back with me.' Well, my timeline experience with repair like this: Tech plugs in the code reader, gets the codes, looks up them. 10 minutes for that. Lookup parts + labor costs. 10 more minutes? Gives me a call. If it's reasonable, I approve it and they start the work. Tech calls me if there's something else to discuss / suggest. We talk it over, but meanwhile the repair doesn't get put off. But with CBS an hour after the check-in (they were in a helpful hurry to do), I texted them. "Are you sending the diagnosis?" 30 minutes later: "Yes'. Well, FIVE hours after check-in, they finally text " your report is ready." 'Yes, it's the alternator, plus here's the diagnostic list (inferred: of everything else we want to sell you).' Service manager calls me, we review the report that LISTED NO COSTS AT ALL (yes , I'm yelling -- this is not "transparency" [a word they toss about a lot], this is manipulation). My wife and I understood him to say the cost would be $1018 or something close to that. I say something like, "Okay, do the repair. Send me a breakdown of all the other stuff. It's so close to closing time you won't get the alternator done tonight, so I have time to look over the list and see what else I might approve, right?" He agrees, "Yes, take your time." Subsequently I looked at the separate report with actual estimates. Shocking. The "$1018" was actually $1564. I made the mistake of hesitating to approve the repair, result of which bumped me behind another car. Final result -- they had my car from 10:30 on Thursday until midday on Monday -- for a 4-6 hour job. There's more I could gripe about, but I'll shut up now. Bottom line, I understand making a profit, but this profit was out of line. I will say that everyone was very pleasant to interact with. But someone can be nice to your face and still be less than competent in helping you. Someone can act friendly even while over charging you. Fun Fact: they sent me Tell Us How We Did link before they had even done the repair. I went to use the link a day or two after I had my car back. But the link had expired. I'd rather have given them a chance to address things in private but I got timed out -- in error, I'd say.