Friendly staff and fast service. They were honest about what the vehicle needed. Highly recommend!read more

I've been taking both my car and my wife's car to Christian Brothers for over a year now, and I…read moregenuinely can't say enough good things about them. From the moment they answer the phone with "How can I serve you?", you can tell customer service is at the heart of what they do. Steve is usually the person I work with, and he has always been fantastic to deal with. The team is incredibly transparent throughout the entire process and takes the time to show videos and pictures of anything they recommend for your vehicle. What I appreciate most is that they never use pressure or scare tactics to push unnecessary repairs. They're honest, straightforward, and truly treat you like family instead of just another customer walking through the door. It's hard to find an auto shop you can fully trust these days, but Christian Brothers has absolutely earned ours.

I brought in my 2022 Ram 1500 for a starter replacement and they also recommended a rear…read moredifferential service, which I agreed to. I couldn't be happier with how it went. My service advisor, Shane Richardson, was knowledgeable, upfront and kept me in the loop from drop-off to pickup. He made the whole process easy. The best part is that both jobs were done in a single day. I got my truck back quickly and it's running great. No runaround and no unnecessary delays. If you want a service department that respects your time and does the job right, this is the place. Ask for Shane! Highly recommend.

The folks at Creech are always friendly, accommodating and positive! They start on time, usually…read morefinish a little early and remember your name. Top notch service and people!

Needed an estimate of repairs to be done on my daughter's car. I knew it would be bad because she…read moretakes horrible care of her car (life is overwhelming for a single working mama). They took detailed account of all the work that needed to be done but unfortunately it was so bad that she decided to buy a new car (and hopefully get some trade in $$). They were quick to get her car analyzed and were very professional. I would definitely go back if we ever need work done. RIP car. It wasn't your fault

They listen to my concern on my car and executed the problem. Very professional. Give them a try…read more good price on oil changes.

Great service. I liked dealing with Abdulrazaq. Unlike other mechanics, Abdulrazaq took my car for…read morea test drive before giving his judgment about the question I had regarding my car. Others would just have a look at it in for a couple of minutes and then cost you much more than what is really needed. I would definitely come back here, and I recommend him for anyone looking for some honest and skilled mechanic.

Needed front bearings in my Tacoma in short order so I could get home. Left the owner a message and…read morehe called me back: On a Sunday afternoon. On Monday, they had me in and out in three hours for $300 labor. I picked up the parts to save time, after they pointed me at a parts store. Comfy waiting area. I was able to get a lot of work done while I waited. Fast, friendly. Definitely recommend.

I had a fantastic experience with North Raleigh Auto Repair. They answered every question I had…read morequickly and were incredibly kind, which has not been my experience with many other auto repair shops. They were respectful of my time and pointed me in the right direction for solving my problem. I will be recommending them to others in the area for any auto repair needs

Great customer service. Unfortunately, they were unable to resolve my reported rattling at high…read morespeeds. I still walked out with an approximately $500 bill for a part replaced for their diagnosis of different noise. I thought I was getting issue I reported resolved. I wish I could use that $500 for my reported problem or known it was a trial & error fix.

Gia and the crew at Honest were awesome in getting my issues resolved and getting me back on the…read moreroad. I appreciate their level of professionalism.

I'm late posting this review, but I want to reiterate all the previous reviews' compliments. From…read morescheduling to picking up my car, the process was easy and transparent. I brought it in for an issue I thought was the culprit and was instead shown a different cause of my problem. What I love is the digital inspection and the transparent pricing. This shop has earned my future business.

I started coming to Carfix because the previous auto repair shop sold their business to Carfix. I…read moredecided to give them a chance and so far they've been reasonably priced and honest! It's easy to make an appointment and everyone is really nice there. I appreciate their feedback and never feel like they're trying to take advantage of me. I even asked about adding a hitch to my car and they referred me to Uhaul saying it would be a better price because they do that more frequently. That impressed me! The reason this review is a four star and not a five star is due to them applying a real sticker to the inside of the windshield after an oil change. Not like one of those plastic decals that is easily removed but a legit sticker with glue. I got an oil change some months back and they applied a sticker that was a real B to get off! I have all my interior windows tinted with a ceramic coating - including my windshield - so I don't want anything on my windows that could damage them. I was lucky to be able to easily get the sticker off with minimal glue residue but I handled it immediately. Had I let my car sit in the sun even for a day the glue would have adhered to the window and I would have had to use chemicals which could have damaged my tint. I had forgotten about the sticker until yesterday. I referred my best friend to Carfix and she was stoked with their great service. However, after we picked her car up she saw the sticker. I tried to help her get the sticker off but it was seared onto the window peeling in little bits leaving paper and glue and not coming off. She had to take a razor to her windshield to get it off - something I cannot do because of the tint. Ultimately, I'm not sure why they believe it's a good idea to apply a real sticker to the inside windshield when it'll sit and bake in the sun making the sticker virtually impossible to remove. It's also pretty presumptuous someone even wants a sticker applied to their car in the first place. Honestly, I always peel the oil change decals off cause I don't need to be reminded of when to get an oil change and I don't want that ugly sticker in my face when I drive. They might want to consider another option or ask if someone would want a sticker on their windshield in the first place. Other than that, they're great! So if you go for an oil change, you might want to let them know if you don't want the sticker on your window if this is a practice they're going to continue.

I recently visited Car Fix and, while the shop did provide a diagnostic with pictures and…read moreexplanations, I found the information less helpful once I looked more closely at what was actually being presented. The pictures included arrows pointing to various parts, along with recommendations and explanations, but the parts shown did not appear visibly worn or damaged in the photos. In several instances, the same type of recommendation and explanation was provided for different components without clearly showing or explaining what specifically was wrong with each part, what condition it was expected to be in, or why replacement was necessary at that time. I appreciate the effort to document the vehicle with pictures, but simply identifying a component and recommending replacement did not provide me with the level of detail I would have expected to understand whether the work was necessary. A diagnostic was provided at no charge, which I appreciated. However, I did not find the diagnostic detailed enough to fully understand or substantiate the recommendations provided. The actual service recommendations and pricing raised additional concerns. I was quoted significantly more for parts and labor than what I was able to find elsewhere, and additional parts and services were recommended that were not part of the service I originally requested and did not appear, based on the information provided, to be directly related to the issue I brought the vehicle in for. When I explained that I had found the requested service at a lower price, I was still strongly encouraged to proceed with Car Fix's recommendation because the part wouldn't be fixed correctly. I understand that a professional shop may identify additional concerns during an inspection and should bring those to a customer's attention. However, there is a difference between informing a customer of potential maintenance and strongly recommending additional work, particularly when I clearly stated what service I came in for. I provided the quote from a 2nd mechanic and was told "I cant do that. There will be parts missing". No flexibility in cost or repair work. For me, the combination of outrageously higher-than-expected pricing, additional recommendations, and the pressure to authorize services made the experience difficult to justify. I would have preferred clearer evidence showing the actual condition of each recommended part. I would encourage anyone considering Car Fix to get a detailed written estimate, ask specifically what is necessary versus recommended, and compare parts and labor pricing before authorizing additional work.

This is my go-to mechanic for car service. A few times they have helped:…read more- Saved $$$$ for strut replacement for Nissan Maxima - Got honest 'new car checkup' before buying a car. They even pointed out what's necessary now vs. later. The dealership agreed to fix all the important stuff. - Visited recently for brake rotor resurfacing, I already had a quote from my Toyota showroom. They replaced the rotors for a lesser cost!! this is great because it saves me money and the haste of a another rotor resurfacing later.

Went in to get my A/C fixed as there was a leak somewhere. After 5 visits over the course of months…read moreand out thousands of dollars, the leak was never found. Although if you listen to the mechanic, he basically replaced the entire A/C plumbing. They should stick to Japanese made cars.