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    Transit Wellness

    1.0 (1 review)
    Closed 7:00 am - 3:00 pm

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    3 years ago

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    Johns Hopkins Howard County

    Johns Hopkins Howard County

    1.9(248 reviews)
    1.2 mi

    Just a shout-out to the Emergency Room at Johns Hopkins Howard County…read more A friend had been coughing on and off. Then nearly fainted! So we masked-up and zipped over, late afternoon on a weekend. The ER staff were quick! Interview, admitting, getting an exam. The longest wait was for test results. It was an early-stage of pneumonia! Not contagious. A couple of antibiotics ought to knock it back. Johns Hopkins Howard County Emergency Room addressed the situation immediately and professionally. I just thought that's worth putting out there.

    I had a medical emergency in October and was brought here by ambulance and led me to a 3 day/ 2…read morenight stay. Going to the ER is never on my bingo card because, well... "those people are sick." That said, I arrived chauffeured, no less--and due to my route and symptoms, I bypassed the waiting room (won't He do it). Unlike an experience I had nine years ago, the ER staff this time were respectful, attentive, and genuinely kind--as were the staff on the observation floor. I was transported by wheelchair, and to humor myself, I asked them to pretend it was a sightseeing tour. They playfully obliged, which immediately set the tone. After a substantial dose of saline, I was alert enough to give a full history and explain my symptoms. Let me be clear: the staff did all the things. Their assessments, questions, testing, and care plan were appropriate and thorough. When physicians came in, I shared my fears and theories--and more than once, they responded with, "Yes, we thought the same," followed by a clear explanation of what had already been ordered, what was being rechecked, and what the next steps would be depending on the results. I could ask why something was being done, and they took the time to explain their clinical reasoning. I was genuinely impressed. The team functioned like a well-oiled machine--communicating seamlessly with one another across departments. Everything was clear, both verbally and in writing. What needs to be said--because it should be baseline and standard, yet so often is not--is that my humanity was respected. My symptoms were taken seriously. I was handled with care and dignity by everyone. I did not feel like a burden for having needs while sick. In fact, I rarely had to ask for anything because the staff anticipated my needs based on what I was actively battling. It felt very much like Chick-fil-A-level service: "my pleasure," "as you wish," and "we put extra napkins and a hand wipe in your bag because you might need it." I was seen. My nervous system was calmed by their presence and professionalism. The event that brought me there was scary enough--their care made it less so. Every department. Every role. Superior. It's evident that significant positive changes have occurred since Johns Hopkins took over. My prior experience here during a gallbladder attack years ago was the opposite--I was treated rudely and assumed to be drug-seeking. I left then with a diagnosis but no root cause and no real plan. This time, I received thorough, accurate care, a post-discharge plan, and everything was handled efficiently and respectfully. This is exactly how a hospital should be run: effective, efficient, thorough, communicative, respectful, and truly team-based. My only grievance is that despite living less than a quarter mile away, this hospital is now out of network due to UnitedHealthcare not reaching an agreement with Hopkins. That leaves me with astronomical bills--but exceptional, safe, respectful care. And honestly? I'll take it.

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    Johns Hopkins Howard County - More trash...spreading germs

    More trash...spreading germs

    Johns Hopkins Howard County - Close up of trash

    Close up of trash

    Johns Hopkins Howard County - Vomit bag

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    Vomit bag

    Transit Wellness - medicaltransportation - Updated May 2026

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