Protector Transport did a fantastic job of getting my elderly parent from BWI to their destination…read moreassisted living home. We had some flight delays and some weather, but coordination with them was easy and frequent. They're very responsive. The van they sent was huge and looked brand new inside and out. it was clearly equipped inside to handle a variety of patient mobility needs, and the drivers were courteous and respectful. I wouldn't hesitate to use them again for medical transport - completely recommend!

EXCEPTIONAL ACROSS THE BOARD!…read more Where to start?: Great customer service on the phone -CHECK! Staff is knowledgeable about all of the necessary forms -CHECK! On Time -CHECK! Polite, Caring and WELL-TRAINED drivers -CHECK! CHECK! CHECK! I have used PROTECTOR a few times now and will not use anyone else! They showed up when they said they would! The drivers are great with my wife, polite to the staff in the medical facilities and demonstrate great care and concern for the well being and safety of the person they are transporting. And (Trust me this is a big one): the vehicles and equipment are well maintained! I am confident my wife is in good hands when the door of that van closes!

Wonderful customer service. Highly recommend using PrimeCare Transit…read more I've used this service twice now for trips to and from doctors' offices. I'm in a wheelchair. The driver picks me up from the assisted care living facility, brings me to the doctor's office and is ready to pick me up when I am finished. The driver is reliable, courteous and always on time. Will be using the service for all future rides.

PrimeCare Transit was on-time and very friendly! They were eager to assist me with all of my…read moremedical transportation needs.

Needed them again, multiple email and text - never heard back. I can only assume they are out of…read morebusiness.

Caring, careful, and reliable. My first experience with a medical transport service was a delight.read more

This is the most unprofessional transportation service I have ever encountered. I work for a large…read moremedical practice and call these services on behalf of a patient quite often. When the patient was initially dropped off, the man wheeling him in screamed out the name and said "see yah buddy" and quickly left out of the office without even ensuring this was the correct office or that the patient was comfortable. He actually just left the patient in the middle of the waiting room. During the patients visit, I had to call this company 4 times -- the first 3 times when I introduced myself calling from a doctors office I was hung up on. The fourth time, I decided to say "good afternoon, can you hear me?" thinking it could be a possibility their phones weren't functional. Once the dispatcher confirmed she could hear me, I told her I was being hung up on and I just wanted to confirm that our patient would be picked back up. She responded with "well I don't know who he is". I think this sort of snarky, disrespectful, apathetic and miserable attitude is not only unprofessional but disgusting. I would be infuriated if I found out a loved one of mine needed to use this service and was being treated this way. After I confirmed with her the patient would be picked up, I asked for an ETA and she simply responded "well I don't know but they'll be there". I let the patient know what the dispatcher told me and after about 20 minutes I gave them another call at the patients request to try again to obtain an ETA. The dispatcher then told me that the driver was making a nearby drop off and would be coming to pickup the patient next. I asked her if she knew specifically where that drop off was (so that I could get a better grasp of when the patient would be picked up) and she nastily replied "he is in the area". Neither the dispatchers or the man that brought the patient in gave me their names, and I wish they did because they do not deserve to be in this sort of business. People who utilize transportation services deserve respect, kindness, and empathy. This company cannot even spell these basic requirements.

UNRELIABLE SERVICE!. I had hernia surgery and needed a ride since I was under anesthesia. They were…read morescheduled to come @ 2:30. After not showing up they were contacted only to be told that their driver had a flat tire and they will try to get someone there soon. I was put in a small room and had to sit there alone for hours until the driver finally arrived. I could not eat or drink anything the night before since I was having surgery with anesthesia the next day. By the time I finally got back it was early evening. The dispatcher was very rude on the phone as well. Could their male driver not simply change the flat tire or gotten an expedited service if he was incapable of doing this simple task? Does this company not have a backup plan or alternatives in times of vehicle or other issues? If you want dependable service I suggest you go elsewhere.

I used this serviced for medical transport with wheelchair and ramp twice. The first time went…read morevery well, but the second appointment did not because the driver was 10 minutes late and when he arrived did not have his wheelchair, so he said he'd have to go and get it.. He never did come back nor could I reach him by phone, and I did not hear back from him, so I had to cancel and reschedule my medical appointment I am not sure what caused this, maybe a problem occurred, but I was upset to miss my appointment.

Unity Transport was amazing. They are reliable, kind, considerate, and professional. They got me…read moreto the hospital and all my doctors' appointments and I have had to worry. I could not recommend them enough! Jacqueline is the best!

Aniscool has been helping us with medical transportation for about two years…read more we are very impressed by their professionalism. Their drivers are very details oriented caring, courteous and punctual. The owner is very responsible and always inquire about his employees´s performance and our concern. I highly recommend Aniscool, excellent service.

Been using Aniscool Transportation since Dec 1, 2022, and I love them the customer service is great…read moreI get to my appointments on time and don't have to wait to be picked back up I would recommend them

On Time Safe Transport was very professional, showed up on time (in advance, actually!) both before…read moreand after my mother's medical appointment. The driver had a long wait both ways, never complained and was cheerful, friendly and clearly cared about what he was doing. I found looking the business up online to be tricky, so I added it to Yelp myself!

This is the second time in less than a year that Express Care has misdiagnosed me. I visited this…read moreurgent care around 8:30 p.m. after getting off work late and feeling absolutely terrible. Before going in, I had already taken a home flu test that came back positive. I also work in a hospital around many people with flu and COVID, so I knew there was a strong possibility I was sick with the flu. During my visit, the PA assessed me and stated that I "just had a cold." However, the next day I woke up feeling significantly worse, with body aches and a low-grade fever. I decided to go to a different urgent care for a second opinion, where I was tested again and confirmed positive for Flu B. Unfortunately, I can't attach the report to this review because the site would not allow screenshots, but I was still within the treatment window to receive Tamiflu, which could have helped relieve my symptoms sooner. I'm sharing this as a warning to other patients: if you truly feel something is wrong, trust your instincts and consider getting a second opinion. Based on my experiences, I no longer feel confident in the care provided here.

I usually come here but today I had an horrific experience. I always try to make an appointment to…read moreskip the line, my appointment was for 12:50pm I didn't get called back til 210 pm the waiting room was packed when I finally made it to the back all the rooms doors was open they was empty... It took the Dr about 5 mins to come back and examine me ....then another thirty to bring me pain meds and write up my discharge papers....I've been coming here for years this is a new staff and doctor smh I will not be coming here No more horrible experiences today