My husband needed to be transported to Franklin Square Hospital from Franklin Woods Rehabilitation…read moreCenter and DCB Transportation Services provided an outstanding service. The driver, Demar Bryan, arrived early, was professional, courteous, friendly and treated my husband with care and respect. He made sure my husband was securely belted and locked in and drove cautiously. It was like being helped by a close friend. I would highly recommend this company to anyone who needs help with transporting a loved one. If you're lucky, you may even get Demar!

Had the pleasure of using DCD to transport my elderly mom, he's very reliable, patient and…read moreprofessional. Safety is my biggest concern when driving with my mom and I saw that in him. He's now my go to driver to take my mom to her appointments.

We needed a large vehicle to carry a large number of wedding guests from the Federal Hill venue to…read morea dive bar in Fells Point for the after-party. Rez from Zulk showed up on time and waited while guests straggled onto his vehicle, then headed out. Then (for no additional charge) he returned for a second load of people who didn't make the first trip. We were so impressed with his patience and professionalism. He really helped make our daughter's wedding wonderful. Zulk is a local Baltimore business and not a price-gouger like other transportation companies we looked at. You really cannot go wrong with them!

I highly recommend this transportation services. Our driver was professional, courteous, friendly…read moreand on time. The ride was so smooth and we got to our destination safely and in no time. So much fun. The quality of service is outstanding.

This is the most unprofessional transportation service I have ever encountered. I work for a large…read moremedical practice and call these services on behalf of a patient quite often. When the patient was initially dropped off, the man wheeling him in screamed out the name and said "see yah buddy" and quickly left out of the office without even ensuring this was the correct office or that the patient was comfortable. He actually just left the patient in the middle of the waiting room. During the patients visit, I had to call this company 4 times -- the first 3 times when I introduced myself calling from a doctors office I was hung up on. The fourth time, I decided to say "good afternoon, can you hear me?" thinking it could be a possibility their phones weren't functional. Once the dispatcher confirmed she could hear me, I told her I was being hung up on and I just wanted to confirm that our patient would be picked back up. She responded with "well I don't know who he is". I think this sort of snarky, disrespectful, apathetic and miserable attitude is not only unprofessional but disgusting. I would be infuriated if I found out a loved one of mine needed to use this service and was being treated this way. After I confirmed with her the patient would be picked up, I asked for an ETA and she simply responded "well I don't know but they'll be there". I let the patient know what the dispatcher told me and after about 20 minutes I gave them another call at the patients request to try again to obtain an ETA. The dispatcher then told me that the driver was making a nearby drop off and would be coming to pickup the patient next. I asked her if she knew specifically where that drop off was (so that I could get a better grasp of when the patient would be picked up) and she nastily replied "he is in the area". Neither the dispatchers or the man that brought the patient in gave me their names, and I wish they did because they do not deserve to be in this sort of business. People who utilize transportation services deserve respect, kindness, and empathy. This company cannot even spell these basic requirements.

UNRELIABLE SERVICE!. I had hernia surgery and needed a ride since I was under anesthesia. They were…read morescheduled to come @ 2:30. After not showing up they were contacted only to be told that their driver had a flat tire and they will try to get someone there soon. I was put in a small room and had to sit there alone for hours until the driver finally arrived. I could not eat or drink anything the night before since I was having surgery with anesthesia the next day. By the time I finally got back it was early evening. The dispatcher was very rude on the phone as well. Could their male driver not simply change the flat tire or gotten an expedited service if he was incapable of doing this simple task? Does this company not have a backup plan or alternatives in times of vehicle or other issues? If you want dependable service I suggest you go elsewhere.

The service provider did exactly as we agreed it was a pleasure working with them, and they were…read moreable to do it in record timing. We definitely use them again.

Great courier helped me out on the weekend, would highly recommend. The guy who answered the phone…read moregot my job done quickly.

Every time I visit Ouch! Urgent Care, I'm fortunate to be treated by Yewande Olasimbo. She is…read moreincredibly personable and easy to talk to, and she consistently provides outstanding care. I truly wish she had her own practice so I could make her my family doctor. I can't praise her highly enough.

I had an appointment scheduled for 10:00 am and arrived early at 9:50 am to check in. I had already…read morefilled out all my paperwork electronically. They checked me in and took me back to a room around 10:05am. Pretty sure this is because they are being tracked on this metric. Despite this, I am still sitting in a patient room waiting at 10:55 am, waiting to be seen with only one person ahead of me when I arrived. This level of disorganization and disregard for patients' time is unacceptable. Unless you have hours of your time to burn, I would not recommend this urgent care to anyone.

For the last four years my mother was confined to a wheelchair. We hired Vercel and her associates…read moreto look after her. Until the day she passed away in hospice recently my mom was cared for with love, compassion, and kindness. Vercel's staff were always there to help, to treat her as if she was their own mother and to offer all of the family support. I simply cannot praise her and her staff enough. If you or your loved ones need home support you can't find anyone more conscientious , trustworthy, or hard working then they are.

Our Willing to Assist caregiver is amazing. She cared for my mother for nearly 9 years until the…read moreend of her life, from limited mobility at first to complete immobility in the end. Throughout this time, mom always smiled when she came to assist, even when she didn't feel well, because she always brought a calm, positive attitude and bright smile. The transition to immobility was very difficult, and she helped us to do it and to learn to operate the necessary equipment. She continued to care for her through very difficult stages over the past couple of years, when mom needed nursing care, making it possible to keep her at home. We were so blessed to have someone of her skill, dedication to care, positive energy, and high moral character.

Incompetent and rude office staff. They called me less than 24 hours before an appointment that had…read morebeen scheduled over a month before, to ask for a referral that's required for said appointment. I got my Primary Care office to send one over within an hour and they never bothered to check it. When I got to the appt, they 1) misgendered me and 2) told me the referral "doesn't work" because it's missing information they never asked for. They had almost an entire day to contact my Primary Care office to ask for the referral to be fixed but because of pure laziness they chose to waste my time. What's worse, is after they told me the referral won't be accepted they said "we have a 15 minute grace period..." like I was going to be able to get my Primary Care office on the phone and a new referral sent over in under 15 minutes. That's asinine. The receptionist was flat out heartless.

Unprofessional and Unresponsive Care This is the second time…read moreI've had to write a review about the poor service at this clinic, and unfortunately, it seems nothing has changed. My first experience involved a serious medication error where my prescription was mixed up with another patient's. Despite calling numerous times and clearly explaining the issue, it took them two full days to correct it. That was frustrating enough. Now, I've been without my medication for 7 days and have made multiple attempts over the last four days to get a simple prescription refill. I've spoken with two different staff members and asked repeatedly for either a manager or Dr. Abernathy to contact me--no one has followed up. The receptionist, whose attitude was cold and dismissive, clearly showed no sense of urgency or empathy. Instead of helping, she pushed me off to Ms. Kia, Dr. Abernathy's coordinator or assistant. I left multiple messages for her, and none of them were returned. I even contacted the Miami-based call center, where I was told for a second time that my request would be "expedited." But when I asked what "expedited" meant, no one could provide a timeline or answer--it was just another empty promise. This has now been repeated with no action taken. To make matters worse, my pharmacy also reached out directly and spoke with a staff member named Nya, who again did absolutely nothing to move the process forward. There is no accountability, no urgency, and certainly no adherence to the basic Patients' Bill of Rights. As my condition worsens each day without the needed medication, I am deeply concerned for my health and frustrated by the clinic's indifference. As a public servant and former medical professional, I find this level of care deeply troubling and unacceptable. I would never treat any patient with such neglect or disregard. Medical professionals are expected to operate with compassion, competence, and integrity--none of which were displayed here. To be clear, this review is not directed at Dr. Abernathy personally, but the ongoing failure of his staff reflects poorly on the entire practice. That this is the second time I've had to write about such experiences shows that these issues are not isolated incidents--they are part of a larger pattern of dysfunction and poor patient care. Patients deserve better. I sincerely hope no one else has to experience what I have. Frank E.

They truly care about the patient. I needed a fast turnaround and they delivered! I cannot say…read moreenough good things about my total experience, and my doctor in particular. He took his time and explained everything in detail.

My experience with Gastro Center of Maryland has been miserable, from communication about my care…read moreto billing and administrative issues. I would not recommend this practice based on my experience. I told my doctor that I had previously been diagnosed with IBS, but I felt dismissed and as though she did not believe me. My colonoscopy and endoscopy were scheduled separately, approximately six months apart. I was left questioning why both procedures had not been considered together, and I did not feel my concerns were adequately addressed. I also had to go back and forth with the office about medication and obtaining a doctor's note, which cost $50. Getting the support I needed repeatedly felt unnecessarily difficult. Before my endoscopy, I was told my copay would be $200, but I later received a bill for $570. Despite requesting a breakdown and speaking with my insurance company, which advised that my copay should have been $200, I have not received a clear explanation of the additional charges. I was subsequently told I could not schedule an appointment until the balance was resolved. Most concerning, I called about worsening symptoms and was promised a callback from a doctor or staff member, but no one returned my call. My primary care physician ultimately directed me to seek immediate hospital treatment. Patients deserve to feel heard, receive timely responses to medical concerns, and understand what they are being charged. My experience fell far short of those expectations.