Being honest, I would have never thought to book with Frontier. I was attending an event with a…read morelarge group through a travel agent and this airline was decided. The pros Direct international flights Great staff at the service desk and on the plane The cons They charge for EVERYTHING You pay to pick your seats No free snacks or drink (not even water) on the flight Paying for a Checked bags must be 40lbs or less, otherwise you pay even more Uncomfortable seating area at the airport compared to other airlines. Seats on plane are uncomfortable after a while. If I wanted to do a quick flight with light luggage, maybe not so bad. However this wouldn't be my first choice

Second time on Frontier straight flight to the Dominican make sure you bring your own drink or a…read morecup to put some water in and some snacks. You do not get that on the flight at all.

Had a brief 45 minute layover at STL between 2 Southwest Airlines flights. Both flights took off…read moreand arrived on time, planes were clean, staff were friendly and the flight from STL to LAS wasn't full so I was able to snag a window seat, and the middle seat next to mine remained open so I was able to spread out a bit. The ability to use iMessage and WhatsApp for free once I connected to the in-flight WiFi was a bonus. My primary reason for giving Southwest Airlines only 2 stars is because of this airline's pricing tactics and in my experience, non-existent customer service. I went on Southwest's website and found flights I wanted, only to get an error when I attempted to book and pay. When I immediately tried to re-book just seconds later, the price per ticket for the same itinerary had increased significantly. Southwest customer service was no help when I contacted them, and replied to my messages with seemingly pre-written and "canned" responses that didn't actually address my reason for reaching out.

Nothing but positive things to say about Southwest. They have been my airline of choice for a while…read morenow. Every time I fly, i always fly with them.. Getting through check in is fast and easy. The gate agents, ticket agents, flight attendants and customer service representatives are always nice and polite. With all the changes they are making, they still seem to be the most affordable.

Have no real complaints flying Delta to and back from St Louis on a business trip recently, Easy…read morecheck in, TSA Precheck and Clear available so getting through security was a breeze, and they didn't lose my luggage. On board flight personnel were pleasant and professional. Only drawback are the total amount of flights available from LGA - St Louis, and the small cramped planes on this route. Both flights were those small commuter sized planes with two seats on either side, small overhead luggage pods, and barely enough head space to clear the top of the plane. If you're claustrophobic this might be a problem for some. Otherwise, both flights were on time and Delta does a good job.

Drop off area quick and steady traffic flow. TSA was speedy and chaos free. Staff professional …read more Waiting area spacious.

Check in outside the facility was speedy but it's a $3 fee per bag fyi. Boarding process is super…read moreslow considering everyone literally has paid for seats. Airlines in my opinion should start from back to front which would cut alot of time of bumping and knocking ppl around trying to get to your seat. Flight attendants were professional and pilots were attentive. You still get a drink and cookies for snack. Movies and tv selection was nice. Flight was smooth heading to Miami!

Don't fly this one sacred mainliner. Very few updates on a…read moremechanical delay. Gate change with very few announcements.

Many updates to Lambert International from the drive into departures to arrivals to cellphone lots…read more Shuttle service has been awful with wait times, so I prefer to get dropped off now. TSA is a bit rude and slow and unprofessional. Prices are ridiculous for food, drinks and souvenirs. On a good note the facility is clean and seats and charging station are available. Baggage claim was speedy.

Maybe I'm bias because I'm from here but to me, this is the easiest airport to access…read more The staff is OK, sometimes rude but most of the time they are ok. It's easy to navigate the airport and the lines usually aren't long. Plenty of stress to eat after passing TSA and restrooms are clean. You don't have to travel far to locate your gate which is a plus.

Arrival into StL was without issue and bags were off quickly - no major complaints about Southwest…read moreon this trip. It's been a few years since I've flown Southwest and certainly not since they did assigned seats and bag fees. Still, the plane was larger and newer and more spacious than Delta and American and plenty of room for bags. The flight wasn't packed full of people shoulder to shoulder and the flight attendant let me sit one row behind with no one in the row.

Pretty sure I haven't flown another airline in 5+ years through this location!…read more They do take pretty good care of me and my family. Longtime rapid rewards members Respectfully, Bryan

I needed assistance and decided to call this business at 18666660203. The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

I needed assistance and decided to call this business at 18885510145. The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

Shout out to the United desk for hooking me up and putting my Global Entry number on my ticket so I…read morecould speed through security. But United, explain to me why STL to SFO is basically your favorite flight to delay. Two hours of quality airport carpet appreciation isn't exactly the vibe. The 80s called; they want their carpet back.

What a miserable group of people. They downgraded us, and no one could give us any information on…read morehow to get a refund. They couldn't even assign us seats on a connecting flight when there were actual seats available on that flight. On top of that, I believe I would have had a more pleasant experience getting a colonoscopy than dealing with the check-in agent. Rude and short with her answers and jot at all interested in our issues or resolving them. Quite the attitude. Never again on United Airlines.

The Alaskan Airline personnel at Saint Louis International Airport are exceptional. From the…read morecheck-in process through the boarding process they were extremely helpful and courteous. They made my travel experience and long flight seamless. I highly recommend this Alaskan Airline team.

Worst service I have ever had flying! Be aware of them making you miss funerals! They make you…read morechange cities to fly out of and then they waste time having snow ball fights rather than clearing the way for the plane. Be very aware of the supervisor Vander who works at the Saint Louis location, has no de-escalation training and has no self control! Won't help you and just says his boss is in Seattle! Horrible! Horrible! HORRIBLE! Never again!