The driver, Darwin, was very professional. He communicated with us ahead of time and told us where…read moreto meet him. He was on time, helped with our luggage, and made sure we were well taken care of. He walked us into the hotel to make sure everything was good. Very impressive

BEST Transportation is truly the BEST! They made the entire planning process through the end of day…read moredrop off seamless and stress free. I couldn't be happier that we went with them and will absolutely be using them for any transportation needs in the future. Our account manager Heather and driver Maceo were truly fantastic!! Cannot recommend them enough!

This was our second time using STL Executive Transportation. The quick response and communication…read moreto emails regarding questions, reservations etc., was top notch. The drivers arrival was on time and even early. All the drivers were safe in our travels. We will be using them again.

Very nice vehicle. Very prompt driver. Good communication throughout the reservation and the trip.read more

We used JED for a employee shuttle for a large event we were hosting and the interaction was by far…read moreone of the most seamless, stress free experiences. The vehicles were clean, and the drivers were great!

The bus is old, (495,000 miles) it broke down, and the driver was rude. Short snappy responses and…read moreno updates, waiting for hours for a mechanic to show up. Hire at your own risk.

I highly recommend Apex Transportation and Arsen Babayan! From my first email to them to Arsen…read moredropping us off after a night out, everything was great! Arsen was very responsive every time I contacted him. He showed up early with a very clean car and was super professional. We hired him for seven hours and he was pleasant the entire time. We'll definitely be using his services again!

Spectacular service! After a very long work-week out of town, riding home with Apex was so relaxing…read moreand allowed me to unwind before even arriving home. Checked all my boxes for a car service: clean, comfortable, cordial, affordable, safe. Arsen was great in staying in communication from booking through pickup. He arrived early, had great customer service, and drove well. I have used this service twice now and will definitely be a regular customer! Thank you very much!

I used this company for round trip airport transportation and was blown away by the prompt and…read morecourteous service. The online reservation system is also a plus. I will definitely use this company again!

This is a great company to do business with all vehicles are super nice and drivers are dressed as…read moreprofessional should be I'd use them time and time again and reasonable.

Same-Day Cancellation - No Refund After Multiple Attempts…read more I had a reservation with Once Upon a Party Bus LLC for January 10, 2026. In the week leading up to the event, I made multiple attempts to confirm details and received no response. Then, just a few hours before the scheduled pickup on the day of the event, I was informed they would not "be able to make it." This left me scrambling to arrange transportation for 20 people with almost no notice. I was forced to book another company at a higher cost, resulting in a significant additional out-of-pocket expense. I requested: * A refund of my $100 deposit After receiving no response, I followed up multiple times - still no response. The company posted on Facebook that the business had closed and that refunds would be issued within 10-15 business days after January 12. That timeframe has now passed. I followed up again on February 2 requesting a concrete update and received no response. I also attempted to request the refund via Cash App but was unable to process the request. As of today, I have not received any refund or communication. The same-day cancellation and the failure to issue promised refunds or respond to repeated professional outreach are extremely concerning. If anyone has additional contact information for the owners or insight into how refunds are being handled, I would appreciate the information.

I can not recommend Once Upon A Party Bus more! Was looking around for a limo/bus just for a fun…read morenight of bar hopping with friends. I shopped a few different places. I spoke with Hope here, who was super nice and answered all my questions. Between the customer service she provided and the pricing, I decided to go with them, and I'm super glad I did! The bus is absolutely awesome. Lots of room, cool lighting, and it even has a bar with space for drinks. Our driver Ron was super fun and accommodating. He even recommended a couple of places to go around where we were. Such a great experience with this company. Will definitely use them when I need a party bus again!

Incredible compassion and top-notch customer service!…read more STL Shuttle Service deserves every bit of praise. My son is a freshman at SEMO, and we had booked a shuttle to take him from campus to the St. Louis airport after an incredibly difficult week--he had to travel home for his father's funeral. Plans unexpectedly shifted when his university stepped in to handle his travel arrangements, requiring us to cancel the shuttle. When I called, the team at STL Shuttle Service was incredibly understanding and compassionate given our sudden family loss, handling our cancellation with so much grace and empathy. Their kindness during one of the hardest moments of our lives meant the world to us. They absolutely have a customer for life, and my son will be using them for all of his airport trips over the next four years. If you want a reliable service that truly cares about its customers, this is it!

Had such a great experience using STL Shuttle service. I was honestly a little hesitant to book at…read morefirst because there weren't many reviews (I tend to be more on the anxious side with services like this). However, Bryan was very responsive and extremely helpful throughout the entire process including booking. We booked a round trip and were able to get picked up/ dropped off at a nearby location from the airport (not listed on their drop down menu) which was honestly very helpful and saved us the stress in finding another form of transportation. We also had a very last minute request for a later pickup and Bryan was able to accommodate our request, very thankful for that. The shuttle was clean and comfortable and our drivers both trips were very kind, punctual, professional, and knowledgeable with the areas we traveled to/from. Would absolutely recommend booking with STL! Thank you again Bryan and team!

Everything went wonderfully. The staff communicated well and were very accommodating and organized.read more

We used them for our shuttle service. The first bus the bride rode in had no music, BUT they were…read morequick to switch it out! The second bus was amazing. The driver was also very nice!

Malik provided a fantastic experience on our rides from the airport to the hotel and on our return…read moretrip to the airport. He is professional and personable. The vehicle was clean and first class. I would highly recommend this company. Prices were also competitive.

Amazing, we rode in sprinter limo it was clean ready on time, great driver…read more Will use them again.