this has always been my favorite nail salon, but recently it seems to have been going downhill. the nail techs are a hit or miss; some are too rough, my tips are crooked or they begin to break within a week, while some are perfect. i feel like this is an issue within every nail salon, so that's not my biggest issue. they offer soooo many colors for everything (regular polish, gel, anc, etc) but i always get anc. unfortunately they don't always have the colors that they have on display, and they don't tell you until they've started your nails. this is pretty frustrating. also, they aren't always transparent about their prices. i went to get tips with my best friend. my total came to $40 for a full set of anc and tips along with an extra $5 for them to take off my old set. they charged my best friend $43 for some reason. despite all this, this nail salon is still one of my go to's. their waiting area is super comfy btw :) read more

Tranquility Nails - anc and tips - Nail Salons Near Me - Kingston, New York

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Worst mani pedi experience here this morning. The man was so clearly annoyed and wanted to be anywhere else doing anything else. Listen I get it. Your touching feet. My least favorite body part. But don't intentionally inflict pain! He was so rough and seemed to want to get it over as fast as possible with minimum attention. He used the foot pumice on my big toe joint which really hurt. He scrapped the gel polish off my fingers so roughly several times I pulled by hand away and still didn't get all the old polish off. The gel is uneven and bubbly and I know it won't be long before it peels. And he clipped my cuticles that didn't need clipping at all. It's like he wanted do a poor job so I won't go back-which I won't. And it cost 63$. Avoid this place. read more

Last week I went in there for an eyebrow waxing, and after being led (well...more like pointed halfheartedly) to the back room, I sat in a chair meant for hair washing and waited. And waited. Fifteen minutes later without having a single person come by, make eye contact, I got up to use their bathroom. The bathroom had no soap in it. I finally cornered someone to ask them of soap and was curtly told to use the sink on the outside of the bathroom. Unsettled I used it and returned to my seat cloistered in the back. Ten minutes later I am ready to leave, having had absolutely no one check on me. As I stand up, I watch an employee use the bathroom, flush, and walk out without doing anything in the way of washing hands. No use of the one in the bathroom (by sound) and no use of the sink with soap in the one outside of the bathroom. I walked out without looking back and none of the employees who were standing out there, chatting with one another tried to stop me. I recommend never, EVER giving them your time or money. read more

So I'm not sure if all of these nail salons in the mall are connected or something. But I went to the one in the Poughkeepsie Galleria and had an awful experience. The young lady that attended me was more interested in eating. They are very highly over priced for very poor quality. They are friendly ladies, but I will definitely not be returning anytime soon. My nails looked awful, very uneven and oddly shaped. You think they would have came out better with the amount of time I spent there. Then I went to Middletown to see if they could fix it and the young lady there wanted the whole back story and was going to charge me 50 dollars to fix them?!?! Like are you kidding me? Apparently the two salons are acquaintance and just wanted more of my money. Funny thing is that I only came here cause I thought they would be understanding and because my sister in law had just came in for a mani pedi for a decent price. They'll try robbing you if they have the opportunity. I won't be returning. read more

This is for the shop in the Burlington Coat Factory/Staples plaza. A friend has her waxing done here regularly, so, despite the poor reviews -- which are almost entirely regarding nail services -- I decided to give them a try. The woman who gave me my bikini wax was sweet and considerate, checking with me frequently during it (given that it's an uncomfortable process). I wish I'd gotten her name. I was pleased with the job, and the price was quite reasonable. read more

The first time I went there they did a great job but this was in Summer 2018. The second time I went was yesterday and they did a horrible job!! The lady rushed my nails and made the top coat too thick and streaky. She didn't file my nails right & she also didn't put the anc powder all the way to my cuticles. I asked her to do my cuticles before she put the powder on!!! And she didn't do them till she was finished because I asked her to!! She also didn't put 2 simple gems in the middle of my nail. I was so disappointed and for 20??? TRASH. read more

I've been going here for about six months now and have found one young lady who does my nails and my toes really well am pleased with the work she does always knows what I like and makes suggestions. Thanks again Maria for all you do . read more

Today I had one of the best pedicures ever done by Kevin. I will definitely request Kevin when I return and recommend him to my colleagues and friends. read more

Amazing here! People are so friendly. The only thing is on a Sunday mid afternoon even if you have an appointment it might be a wait! If your looking for an amazing nail tech have an appointment with Jenny! read more

This is the place by Burlington Coat Factory not in the Hudson Valley Mall but I think it's the same people because it has the same name and phone number. went in there today for ANC manicure the place was empty except for a couple of pedicure customers and now I know why . The girl who did my nails was also answering the phone and making appointments she rushed through cut my nails too short left color all over my hands, nails are bumpy, misshaped and sensitive due to over filing with electric filing equipment; there's no quality of work done there and they don't really care about their customers. She kept looking up to see if her next appointment came in - very disappointed and I won't go back read more

This nail salon is dirty, over-priced, and slow. They have a receptionist who you sign in with and then take a seat on their couches. I had to wait even though there were 5 people not doing anything. I had a regular manicure and it took 45 minutes which is unbelievable. The guy was talking the entire time and was barely paying attention to what he did. The nail polish has already all chipped off 2 days later. They don't carry OPI or Essie; only some cheap, no-name brand. The manicure was also $15. Insane. I will never go here again. read more

I had been going here for six months or more even more though one of the nail techs would cuss under her breath in a foreign language and was rough and seems exasperated while doing fills. I was overlooking this until last trip in she hastily jabbed a metal tool into my nail bed roughly trying to pry off acrylic on one finger. Very Painful. No apology just a snarky look. i asked her to please soften them up first by soaking first and she became irate stood up and walked off in a huff, telling me my nails are too long. (They're not that long) She came back and huffily tells me soak off takes too long. Well, excuse me prying them off in a hurry not carefully hurts too much. I got up and left. Never again, I've never seen a nail parlor with rude staff. Before the last trip I would tip 30% or more. Stay away or you might get the tech i had. read more

I actually had a great experience there. Had to wait a bit, but it was very comfy. Nail tech was very nice and gentle and the polish and tips have lasted several weeks. Very nice people and pretty reasonable. Going back today! read more

I have been to this salon a few times and have thought the results were okay. I get a mani or pedi every now and then with my mom or sister and it's nice. This time I went with both for a Mother's Day treat and I am sorry we wasted our money. I had gotten a manicure that went almost too quickly. The nail tech didn't even get all of the cuticle oil off of my nails before starting to paint. I asked her if the polish I had chosen normally looks so uneven (after the first coat) which she then assured me that it would look fine after the second. I trusted her, since she was the professional. So there I went, off to the dryer and sat with my freshly painted nails. It wasn't until I had gotten outside that I saw how uneven the polish still looked. It was sheer at the cuticle and thick at the tip and clearly just a very cheap nail polish. On Monday I noticed throughout the day that the tips of the nail polish was wearing off and by Tuesday 4 of my nails have chipped. I will not be wasting my time or money there again. I suggest bringing your own polish (so you know it's good) and speaking up of you don't think something is right. read more

Had a wonderful experience at Tranquility! I went with 4 friends and they were able to take care of us all together. The staff were helpful and did a wonderful job! If we lived nearby I would definitely go back! read more

Tranquility is a ok place to get your toes done but when it comes to tips,anc, or gel they don't do a very good job. If I get my nails done at jays they last 3/4 weeks but I got them done at tranquility about 5 days ago and they have cracked and grew out unevenly. Also the wait at that place is crazy! Plus it's aggravating watching a bunch of people who work there just walk around with nothing to do read more

Only gave one star because 0 stars was not an option. I went on two differet occasions and had a gel manicure done. After a bad fist experience I went again to give them the benefit of the doubt but shouldn't have. Overall, the place is dirty and there was no soap in the bathroom. The first manicure my nails looked like they were filed by an 8 year old by the man who did them. He didn't say a word to me and gestured half hazardly at where he wanted me to put my hands. It was very rude. The second time a man did my manicure. The towel you put your hands on was not changed from the person before me and had nail clippings on it. He hit on me the entire time and asked personal aquestions about my sex life and didn't get the hint when I said I was happily married. He was giggeling with another male worker sitting close by, almost as if they had a bet going on. I was so uncomfortable I just wanted to get out of there as fast as possible. I had also signed up for waxing and no one said anything when I paid and left without having it done. When I got home I realized that all 10 of my nails had wrinkles in the polish under the top coat from not leaving my nails under the UV light long enough. I went back the next moring on my way to work and was told they could redo them at 2:00. I explained I was working and then leaving out of town which was why I had my nails done in the first place. I called later that same day and asked for the manager Yen. She would not get on the phone to talk to me, she just stood next to the receptionis and I could hear her telling the recptionist what to say. I asked for a patial refund and was to told no. Was told I would have to come back in and have my nails done again. Like I would subject myself to the sexual harrassment I endured again. The receptiontist was rude on all my dealings with her. She seems annoyed when you walk in the door that she has to acknowledge you. She also said, "Well, if your willing to come back in to pick up the refund then you must have time to get your nails redone." read more

Now, I wish I had come here first because I see I am not the only one who had a terrible experience. I also went to the Poughkeepsie Galleria location. First of all, so you know, I am not a picky customer. I am generally pretty patient and do not write someone a bad review based on little things . . . .unless they pile up. I do not get my nails done often and so was quite looking forward to treating myself. When I arrived, the technician greeted me by shouting across the room in a busy salon, while with another customer, "What service you want?" I know this in itself is not unusual for this type of business, but it sets my teeth on edge, nevertheless, so it was not a good beginning. I told her I was interested in a pedicure and she had another tech seat me. No sooner was I seated with my feet soaking, than the tech told me she needed 5 minutes to eat lunch. She left me sitting with my feet soaking, until the water began to get cold, considerably longer than 5 minutes. While she was doing my treatment, she chatted to the tech next to her. I do not know what she was saying, but her tone of voice was clearly a complaining one. She seemed in a hurry, the whole time which made it hard for me to relax. At one point during the treatment, the basin overflowed. She had to literally bail it out with a small bucket while I once again waited. I had decided on the callous treatment which supposedly takes the hard, dry skin, off your heels (and anywhere else on the bottom of your foot). It did not do this. My heels, 3 hours after treatment, are still dry and cracked. The chemicals used also left behind large streaks of black that looked like ink on the lower part of my legs that the tech failed to wash off. This irritated my skin, and I had to scrub very hard to get it off once I was home. The nails on my big toes look jagged where she cut them. The nail polish looked nice enough at the time,and it is O.P. I. , i believe, but now, a few hours later, it looks cheap and like it is starting to chip. My feet do not feel good. I am so disappointed. It has been several months since I treated myself to a pedicure. It is something I almost never do, and, now I feel like I spent 30 dollars on nothing. Well, lesson learned. Next time I will visit YELP before I throw away my money. Better yet, I will probably just go to Appearance Day Spa, the Salon and Day Spa I have been getting my haircut at since I was 10. Stick with people you know you can trust, right? I would have gone there in the first place if they were not closed on Mondays. Now, I may have to go there to get them to fix the mess made by Tranquility Nail Salon. So discouraging! Highly recommend going anywhere else! read more

Don't usually write reviews but this place pissed me off big time. I Went there today to get a manicure. When I sat down with the girl, not only did she not wash her utensils after just having a client, but she nagged me to do gel polish instead of a regular polish. She literally just filed my nails a little bit cleaned the cuticle up a bit and threw the polish on. As this whole session was happening she was talking on her blue tooth phone and started to mess up my nails. I asked her to put glitter on one nail and she put it on all of them leaving behind one nail not with glitter than I asked her to put glitter on that nail and she didn't apply the top coat on it so its flaking off already. She then ended with putting lotion on my hands and rubbed for literally two second and scratched my hands with her rings. Then threw a burning hot towel on only one hand and not the other one?! I'm sorry, this just really upset me because it ended up being 33$ when it wasn't worth one single penny I was in and out of there in like 10 minutes. Never going back there again. read more

I'm not loyal to any nail place. This salon is usually pretty good. I rushed in to get a mani / pedi before a trip. I wore flip flops. My toes were done first so they had plenty of time to dry while I had my fingers done. The woman who did both was lovely and I was happy. However, an hour later I noticed almost all of my toe nail polish had smudged which was odd since I was in flip flops all night and they had ample time to dry. I called at 7:50pm and no answer. Website says they close at 8. I called the next day and asked for another polish or my money back on the pedi. They agreed to "fix" it. When I went in later they rushed me through my explanation and asked me to pick out the color. I said I brought my own in case it chipped again. She said same color and they would "fix" it. If I wanted them to republish it would be a charge. So I let her "fix" it. She thinned out the existing polish with remover and painted over, getting polish all over my toes and not bothering to clean it up. She threw on a top coat and sent me to the dryer. They look like I did them at home by myself. Sadly I will have th patron another salon from now on. read more

The WORST place to get your nails done. The guy who did my nails kept on looking at me and shaking his head. He was very very rude and kept on YANKING MY HANDS where he wanted them I told him I was going to walk out as is if he did it again. They are extremely dirty and expensive. They lie about their prices to try and get money out of you and my tips started breaking off a few days later. I am absolutely disgusted with them and are lucky I even paid!! Never go there and especially do not go to the man that works there. read more

Absolutely awful. Two years ago my boyfriend surprised me with a ONE HUNDRED DOLLAR gift certificate from this place, somehow I had lost it and we tried asking if they had any way to look it up for us or honor it with the receipt and they refused to do anything. Didn't even try to look it up in their books or anything- there goes $100 down the drain. Then after that his mom and I went there together for a girl's day pedicure and I got this older man with glasses. He was so awful and rough and when he was using that sandpaper like foot file he used it on the upper part of the side of my foot and hurt me. I said ow and he just said sorry and kept going. Then when I was done and we were finishing up he had the nerve to approach the two of us and say "tip?" And then when she gave him a tip he said "tip for her too?" and pointed at the girl who did her nails. I tried them one last time and got a pedicure with water that had a cuticle from someone else floating around in the water. Never ever again! read more

Went for mani-pedi. Asked before signing in how much a gel mani-pedi would cost. Worker said $53 and walked away. When going to pay I was charged $68. I explained what I was told earlier and that if I had been told the price was $68 I wouldn't have gotten it. Technician immediately said "I spent so much time with you, I took care of you". Not one worker said "sorry for miscommunication", I was simply blamed for not wanting to pay $68. I retrieved gentleman who had told me the cost would be $53 and his explanation did not make sense nor could I understand much of what he was saying. Total communication fail either between myself and him, or him and the tech who did my nails. When I said I didn't want to pay $68 and felt like I had been cheated/tricked, another employee picked up the phone and said she was CALLING THE POLICE! The police?!! This place seemed extremely manipulative and shady though at first appeared moderately comfortable. Never going here again. read more

Worst manicure I have ever had. We love the AnC Powder manicure. I came here because my friend had a gift card and they seemed to be a nice place. After arriving the host didn't point us in any direction and we sought out polish colors on our own. It was odd. We both have gone together to get or nails done countless times and know the drill. When she began doing my nails the phone kept ringing which she answered even though there was a front desk person. As she began my "manicure"i notice she had started wrong but didn't say anything since I'm not the "pro". . Suddenly she noticed and tried to make it look natural. When it was all said and done my nails looks horrible. No lotion nothing literally put the anc on and Said it was done. My friend had 6 out of 10 fingers bleeding. I was appalled with the service. Our hands looked ashy and undone. Not manicured They said it was the norm. We were shocked. It was horrible! By now my nails ate already chipping and the top coat has peeled off 4 days in! read more

they totally are unclear about pricing. came in expecting a $30 fill and ended up being charged nearly twice that. plus the nails themselves are crooked. not going back there. read more