Got a gift card from my mom who really loves this place. I had booked and contacted them before to…read morecancel because I had a medical emergency and the massage wouldn't have been very enjoyable. Second time, I had the dates mixed up. I take 100% responsibility for this! I texted to see if there was anything I can do. The person texting has a serious attitude that I was just smiling my way through texting. The gift card was $50 in value. She now will not respond or answer any of my text messages , basically stealing my gift card which was given to me. Super unprofessional. She told me I had one more chance to book but I guess she really needs that $50 . I wouldn't recommend going here unless you want unprofessionalism!

I haven't had a massage here yet, but I'm already a customer in that I got a couple of gift…read morecertificates. They are keeping costs down by occupying a modest space without a desk person. Although not fancy like more expensive massage spas, it's clean with privacy. And the prices are very good. All appointments need to be arranged online, which is actually more convenient than talking to someone on the phone. Gift certificates can be bought online too, but I didn't see that part since I didn't have the right glasses on, so I came in person. Although the place was closed, the owner called me right back and came in just to sell me the gift certificates even though she had canceled all appointments for the day because she injured her thumb. She was there in under 5 minutes, which is faster than I got my coffee served at Collectivo this morning. Many services here that I will probably never get myself, but if you want to give a thoughtful gift that's more useful, specific, and practical than the usual, I would put Rain Massage at the top of your list. I heard that Santa gets his massages here, but I'm Buddhist so what do I know. You can't see the place easily from the parking lot, Google Maps brings you near the hardware store or the dog grooming place. Park in front of either, not in handicapped, unless you really are, and then walk north between the two. It's tucked in back next to a hair stylist. Remember, make you appointment online first.

Wasted $50 on an inexperienced massage therapist with long nails and cold hands (Not good in the…read moreback) who needed guidance after already explaining what the problem areas were: hands and feet. Never messaged fingers or toes, a given for most. Never went deeper than a light rub, after requesting a deep massage. Never spoke, and then gave me cold tea afterwards to sit down with a broken foot Therapy machine. Oops. Don't waste your time.

I decided to visit Deep Roots Massage because it's close to my house & I have a habit of spa…read morehopping because I never could find a massage therapist that I liked. But finally, a place and massage therapist I like!! I decided on the deep tissue massage because I tend to carry my stress on my shoulders - Shannon really knows what she is doing and does an excellent job on the massage. She really worked my neck muscles and back...I left feeling like a new person. I like that she uses various essential oils and uses a good combination of heat & cold during the massage. I highly recommend Deep Roots Massage!!

I just had my first gravity colonic and I'm not going to lie. I was very nervous and feeling…read moreembarrassed but Terri was very professional and very acknowledged. The procedure was smooth and I'm very pleased with the results. I'm definitely coming back. To this hidden gem.

Heather gave the best dramablade facial. Highly recommend. Great relaxing facial. I'll be back.read more

I enjoy a massage. I probably get a few a year. I knew while we were staying at the Pfister that I…read morewanted to definitely try a service. They were able to squeeze me in on a day I had initially wanted to visit the art museum (check the days the art museum are closed!!!). The waiting area is lovely and they'll bring you tea, prosecco, water or whatever you fancy. The complimentary prosecco they serve throughout the hotel is really terrific! I enjoyed waiting for my masseuse. As it's Milwaukee and freezing, the table is heated and they have warm towels as well. The lighting in the treatment rooms is perfect. Inviting and warm. Definitely treat yourself if you're staying at the Pfister or in Milwaukee.

I've been wanting to come here for years! So, it is nestled on the lower level of the hotel- which…read moreis kinda cool. The waiting area is small and its decor is pretty standard spa. There is no locker room- you wait in your street clothes. Nicholas came to get me and took me to a room- there is a full bath/ rain shower attached. My massage was very good. One of the best ones I've had. I then had 10 minutes to shower and dress. A bit of a rush? Yes. But nice that it was private.

It's truly a relaxing touch. Nice, clean place. Relieves stress, loosens stiff muscles…read more Perfect places to unwind and forget about things for awhile.

Eileen is the best! Feel so good after each massage. It's very convenient and her hours are very…read moreflexible.

I had a gift card for Seva Massage and redeemed it for a 75 minute hot stone massage with Melissa…read moreon a Saturday morning. It was the BEST way to start my weekend after a long couple of weeks at work. Melissa is amazing at what she does - she asked appropriate questions before we began so she knew where to focus for our time together and made sure I was doing well during. The 75 minutes literally flew by and I walked out so happy! The 75 minute hot stone cost $100, which seems reasonably priced. Would very happily go here again!

Leah is the best! I have been going to Leah for a few years…read moreand always feel rejuvenated afterwards. The studio is clean and relaxing, and she really knows what she is doing and massage with focus.

I cant rate them right now. 1st they refused to give me a massage because I have cancer. They also…read moreviolated a HIPPA law, they discussed my cancer in the lobby in front of people. Be ware. Discrimination for refused of service. You're go there to feel better about yourself but now they just reminded me that I dont have much time to live. Seriously I may only have 6 months to live. I went home and cried.

I treated myself to a much overdo massage here and took advantage of their first massage discount…read more I planned to enjoy a 90 minute relaxation massage and check out this new to me location. The entry was standard and the receptionist kind as I took care of my paperwork. I did enjoy a free aroma for my birthday which was a nice surprise. My massage therapist lead me to my room and I admit I was a little unimpressed. It was a plain room with what reminded me of a travel/basic table and not one of the nicer more permanent/plush ones I've encountered at other massage spas. The bed was heated and there was nice relaxing music on. The massage itself wasn't bad, but I didn't leave overly impressed. I did ask for a firmer pressure and my massage therapist did adjust, but it wasn't as relaxing as my past experiences. Definitely a solid option and I'd give it another try in the future.

Happy to find a place offering a relaxing experience. Liked the eye brow arch and tint and the…read moreambience. It truly has the feel of a spa. Now I paid more than double what I pay at my regular nail shop. And don't believe the timer for nails to dry. One of my nails is quite smudged. Not a big deal, given the clear nail polish. But I will wait longer next time. Overall, this is where I will go for a treat. Will stick to my regular spot for maintenance. Update: Next day I discovered a nice size welt above my eye lid after the brow wax. Never happens at my regular salon. Of course this is right before I am leaving town. . Going to have to figure out how to hide this thing. Overall, great ambience but I will not be back for a wax. Really disappointed. I thought I had found my treat spa.

It has been such a pleasure and a delight to come to this Spa. All the providers who are employed…read morehere are so caring and kindin making myself and everyone else feel so much better! Michelle, recently retired as their Massage Therapist! Thank you so much Michelle! We will all miss you:-) In addition, thank you to Lynne who started this business and since her retirement, Veronica and Tara have kept this Spa as a local business in great form! Thank you Lynne, Veronica, and Tara! I wish you all many blessings:-) Sincerely, Genelle