I enjoy a massage. I probably get a few a year. I knew while we were staying at the Pfister that I…read morewanted to definitely try a service. They were able to squeeze me in on a day I had initially wanted to visit the art museum (check the days the art museum are closed!!!). The waiting area is lovely and they'll bring you tea, prosecco, water or whatever you fancy. The complimentary prosecco they serve throughout the hotel is really terrific! I enjoyed waiting for my masseuse. As it's Milwaukee and freezing, the table is heated and they have warm towels as well. The lighting in the treatment rooms is perfect. Inviting and warm. Definitely treat yourself if you're staying at the Pfister or in Milwaukee.

I've been wanting to come here for years! So, it is nestled on the lower level of the hotel- which…read moreis kinda cool. The waiting area is small and its decor is pretty standard spa. There is no locker room- you wait in your street clothes. Nicholas came to get me and took me to a room- there is a full bath/ rain shower attached. My massage was very good. One of the best ones I've had. I then had 10 minutes to shower and dress. A bit of a rush? Yes. But nice that it was private.

In December I purchased a 1-hour massage through Groupon and when looking to book an appointment,…read morethe first available date I was able to book was on 01/18. I was looking forward to this because I haven't had a massage in over 2 years and was long overdue. I got to my appointment a few minutes early and was greeted by Amber who is the owner and was super friendly. She asked what I was looking for in my massage and informed her everywhere especially my left should area. I ruptured this muscle over 10 years ago and hasn't been the same so anyone who does my massages I give a heads up of the tightness in this area. The moment you walk into the room for your massage it was right away a very calming setting. The music, the lighting to the scented room was very chill. Amber informed me about the warming massage table which came in handy on cold days especially recently. I did request if it can be cooled a little because I was starting to get warm before the massage started lol. The headrest was super comfy compared to other ones I've came across and Amber put this scented oil on the cover and had you breath in and wish I asked what that scent was because it was sheer heaven! The body oil used smelled just as fabulous as the oil on the headrest. She did her magic from top to bottom. Because of the work she did on the shoulder area, she placed a hot towel across my shoulders & back and was great and soothing. After I turned to lay on my back, she placed this cloth with the same oil that was used for the head rest across my eyes and a hot towel under my neck that felt really good. Amber let you rest for about 5 minutes before getting dressed and offered a little goodie to take in the look like a hot beverage or a bottle water. I was SO relaxed that when I went on my phone to give her a tip for the great work she did, I couldn't find the app so she offered me to scan in a QR code lol. I would definitely would recommend her to friends and family and she's also a hugger :).

I had an appointment at 9am this morning. Upon arrival at 8:50 I knocked on the locked door. No…read moreanswer. I waited until 9:10 and still no answer or response. So much for my appointment. It would be nice if something came up that she couldn't make it to give me a call, but I took the morning off for no reason apparently. Don't think I'll be rebooking anytime soon.

On Friday, January 23, I had an appointment at 12 PM for a foot massage at the spa MASSAGE THERAPY…read more When I arrived, you had to enter by ringing a doorbell that was taped to the outside of the building with clear storage tape. Which made me feel very uncomfortable.I proceeded to walk in and the lady said to me you have an appointment I said yes at 12 o'clock for a foot massage. She pointed to the sign and said massage or body massage. I said foot massage. She said $60 for 30 minutes which I felt was a little expensive. I was already feeling a little uneasy in the environment because being a older woman I've had my share of foot and body massage massages. This environment was not a typical massage place. I should've turned around because there was something wrong with the setting of this establishment. She proceeded to tell me I needed to pay $60 before the service was even completed. I responded with I have never paid before I receive the service before and she just proceeded to smirk at me. I(I agree I should've left), but I just felt like I made I didn't wanna break the appointment because with the up and up establishment that would've been very rude to me, but even though I felt very uneasy starting with the doorbell on the front of the building to get in. I gave her $60 in cash. She proceeded to count it, put it in her pocket and told me to go to the room which I have never laid on a bed for a foot massage. Any other foot massage I have ever had was over a foot bowl with warm water and oils to soften your feet. I just keep telling myself this place is not for a foot massage. I should've left!!! I Should've left!!! I walked into the room. There was no pillowcase on the pillow. She threw a hand towel over the top of a pillow. I could not relax. All I could hear was the clock that would tik tok to every squeeze and pull to my feet. There was no essentials aroma smells or soothing music nothing but dead silence with a clock that was ticking. She might of used one or two pumps for the whole foot massage of 30 minutes. She put a blanket on me which I have never experienced for a foot massage. She proceeded to massage my feet by pulling on my toes and pinching my feet and pounding on my calves. I heard the doorbell and then a gentleman walked in and the lady said do you have a appointment? He said no and then he said do you have availability for one hour massage and she said yes go lay down in the room. She never asked him to pay before the service. This place is sketchy stay away. Once she left the room I put my shoes and socks back on I wanted to know what she was using on my foot massage, and it was Sauve body lotion!! I SHOULD HAVE LEFT!! I wanted to ask for my money back, but I was in a situation that I shouldn't be in and this establishment wasn't for a foot massage!!! I didn't trust the environment.!!! It was the worst experience I've ever experienced in my lifetime !! Lessoned learned!!! I will never be back to Spa Massage THERAPY on 27th Street.

Got a massage and the total was 100, I tipped 20 which is 20% and after tipping she told me I…read moreshould tip more and it was very uncomfortable especially after tipping 20% when she was on the phone 6 different times during my Massage.

This was one of the best massages I have ever received. Great amount of pressure, so great quality…read moreand super reasonable rates. Plenty of appointments available. Clean and welcoming facilities and prompt service. I will definitely be returning!

I cant rate them right now. 1st they refused to give me a massage because I have cancer. They also…read moreviolated a HIPPA law, they discussed my cancer in the lobby in front of people. Be ware. Discrimination for refused of service. You're go there to feel better about yourself but now they just reminded me that I dont have much time to live. Seriously I may only have 6 months to live. I went home and cried.

I treated myself to a much overdo massage here and took advantage of their first massage discount…read more I planned to enjoy a 90 minute relaxation massage and check out this new to me location. The entry was standard and the receptionist kind as I took care of my paperwork. I did enjoy a free aroma for my birthday which was a nice surprise. My massage therapist lead me to my room and I admit I was a little unimpressed. It was a plain room with what reminded me of a travel/basic table and not one of the nicer more permanent/plush ones I've encountered at other massage spas. The bed was heated and there was nice relaxing music on. The massage itself wasn't bad, but I didn't leave overly impressed. I did ask for a firmer pressure and my massage therapist did adjust, but it wasn't as relaxing as my past experiences. Definitely a solid option and I'd give it another try in the future.

Shana was very kind and professional. She has a great vibe. I was able to schedule same day which…read morewas a huge plus. Relaxing is an understatement. I can't wait to come back.

Great massage! The…read morelocation is a little interesting in that it shares a suite with an attorneys office. It took me by surprise, but if you're aware of that it's no different than any other massage. The room is still zen and Deondre is very professional. He used to work at a private practice for a few years and still works in medical massage as well. I had an hour massage that was full body, he pointed out spots l should focus on or tension spots and how often massages would help that.

Got a gift card from my mom who really loves this place. I had booked and contacted them before to…read morecancel because I had a medical emergency and the massage wouldn't have been very enjoyable. Second time, I had the dates mixed up. I take 100% responsibility for this! I texted to see if there was anything I can do. The person texting has a serious attitude that I was just smiling my way through texting. The gift card was $50 in value. She now will not respond or answer any of my text messages , basically stealing my gift card which was given to me. Super unprofessional. She told me I had one more chance to book but I guess she really needs that $50 . I wouldn't recommend going here unless you want unprofessionalism!

I haven't had a massage here yet, but I'm already a customer in that I got a couple of gift…read morecertificates. They are keeping costs down by occupying a modest space without a desk person. Although not fancy like more expensive massage spas, it's clean with privacy. And the prices are very good. All appointments need to be arranged online, which is actually more convenient than talking to someone on the phone. Gift certificates can be bought online too, but I didn't see that part since I didn't have the right glasses on, so I came in person. Although the place was closed, the owner called me right back and came in just to sell me the gift certificates even though she had canceled all appointments for the day because she injured her thumb. She was there in under 5 minutes, which is faster than I got my coffee served at Collectivo this morning. Many services here that I will probably never get myself, but if you want to give a thoughtful gift that's more useful, specific, and practical than the usual, I would put Rain Massage at the top of your list. I heard that Santa gets his massages here, but I'm Buddhist so what do I know. You can't see the place easily from the parking lot, Google Maps brings you near the hardware store or the dog grooming place. Park in front of either, not in handicapped, unless you really are, and then walk north between the two. It's tucked in back next to a hair stylist. Remember, make you appointment online first.

It's truly a relaxing touch. Nice, clean place. Relieves stress, loosens stiff muscles…read more Perfect places to unwind and forget about things for awhile.

Eileen is the best! Feel so good after each massage. It's very convenient and her hours are very…read moreflexible.