This place is new , clean and organized. It has everything…read moreyour dog may need. I highly suggest it for your dog's needs

Was the second time we left our dog in this location so we thought he will be fine since wasn't the…read morefirst time. Worried me was we couldn't see my dog on the cameras and we called asking where was my dog and if he was ok? The Manager Katty responded "he was in a treat break and all is fine" Second day same thing and we call them again and the Manager responding "they are out for a break and all is good" Okay. Next day I called to let her know that we going to pick him up at 4pm. Asked for the bath and get him ready. My husband went to pick him up and he noticed that my dog had injuries in his face both sides. The owner of the dog stop was there and she asked what happened with him to her staff and the young boy who watches the dogs said "he was playing aggressively with another dog and couldn't separate them" When he got home with my dog I soon they walked in the house I noticed clearly that my dog face was swallowed very much. I took a closer look and saw missing pieces of skin. The right side worse than the other one. We took a pictures and sent a complaint email to the Dog stop for the negligence and carelessness with my dog. We never get any response from them. We brought my dog to the Pet Hospital and they test and give him a skin treatment using strong medicine and cone. The medicine prescribed was for any inflammation, skin abnormalities, skin trauma. According to The Pet Hospital they say "can't say what was the cause or what happened they only see the facts and give the right treatment" We approached to the Dog place the Mgr wasn't there but we left the veterinarian records about my dog treatment. Later Mgr. Katty called saying my email went to spam email and my dog didn't have any injuries and nothing. She didn't know when it happened and probably he did himself" Also said spoke with my dog Hospital and they never said was a bite by dog" But they never said it wasn't neither because they don't know! Obviously she tried to play down and avoid any responsibility of neglecting my dog. Trying to put all the weight of this situation on my dog doctors statement. Never offered any apology or compensation for what happened or find any solution or alternative. Poor customer service! I will never bring my dog here again!!!

I just picked our dog up from 5 nights/days of boarding. He was freshly washed and very happy!…read moreUnlike other places that we've boarded our dogs, our dog has never come home sick or stressed when he boards at Dogtails Chantilly. The staff is incredibly loving and communicates well with the pet owners. The dogs are kept on a strict schedule of playing in the communal playroom, getting walks, napping, eating meals, and going to sleep at night. I think the schedule really helps the dogs know what to expect at any time during their stay. I recommend having your dog go for a few days / half days of daycare prior to the first boarding visit as it helps the dog become familiar with the establishment, the routines and to know that they'll eventually go home again. I can't say enough about the staff! They're all very caring and pass along important information as well as comments about your dog that make you realize how much they interact and care about each and every dog in their care. I only wish I had found this establishment years ago!

Dog Tales daycare is truly a remarkable facility. My dog has been attending day care and boarding…read morefor about 3 years now. I can attest to the fact that the staff goes above and beyond in caring for the dogs. They provide for them, what they need personally and treat them like their own. My dog always gets excited as we drive down the street to Dog Tales and can't get out of the car fast enough to get inside. I often look at the pet cam to see what's happening. So often, the staff is petting, hugging, and playing with the dogs. It truly is peace of mind for me to know that leaving my dog at this daycare is like leaving her with family. She is always well taken care of and I will always be grateful that I was fortunate enough to find Dog Tales.

Went in due to sudden lethargy in my pet, and this was the only hospital that had open…read moreappointments. The vets were extremely kind. They did the checkup thoroughly and noticed that she may have an infection, then asking my permission for an ultrasound, which they recommended as the more budget-friendly option. It turned out they were correct and my doggo needed an urgent ovariohysterectomy for pyometra. Even kinder from the vets was that they offered to take her in the day of, but that there were budget-friendly options in case. I have been in and out of other surgeries for family and I really appreciated this gesture. Would highly recommend to anyone as these are genuine vets and really eased my concerns.

Kind considerate staff that cares about your animal on an empathetic level. Cat had an accident in…read morethe car before we left and I went back inside to ask for paper towels and rather than give me paper towels they cleaned him and the carrier! Such kindness and great customer service. If I could give 6 stars I would.

We LOVE our specific cat sitter, Amy. She's dependable, communicative, a cat lover, just overall…read moreperfect. She sends me pictures and a daily note that just gives me a comfort level when I'm away from my fur babies that allows me to relax and enjoy wherever I am. And being part of All Friends, it ensures a back-up if anything would ever prevent Amy from coming. It is expensive, but there's nothing like that level of comfort.

Amazing care! We've used AFPC since 2016 and always had amazing experience, we totally trust them…read moreto walk our dog, and pet sit when out of town. Highly recommend! My family has been longtime fans of AFPC, and have received great care for our pup (Kai) and cat (Hoku). WE've really appreciated the safe, reliable services including daily dog walking, pet sitting, and pet transport as well - since 2016! 5 stars, highly recommend. Our pets love their sitters/walkers and we do too!

What a great idea for our doggie babies! It truly is a resort even from the little bit I got to…read moresee. I was so embarrassed when we arrived because my little demon decided to take a number two right in the lobby. The staff didn't flinch and assured me they would take care of it. They checked us in just like they would do for me when I visit a spa and ushered him away for his grooming appointment. They called me a few hours later to say my boy was ready but I told them I wouldn't be able to get him until a couple of hours later. The agent said that was fine and I could get him anytime before closing. Mind you, I dropped him off before 10 am. So I'm basically getting free daycare along with the grooming fee. Which I also didn't pay for because I had a complimentary visit! I gave a nice tip when I picked him up and he rounded the corner with a glorious mane. I couldn't stop laughing because he was blown out to the GAWDS. Anyway, we will be back and I know it will be worth it.

Rolando grooms my toy poodles for couple years now, he is very kind , professional and reliable…read moreartist in his work. Duke and Ace loves him.

Brandi & Perry were amazing! Highly recommend working with them…read more We adopted a one year old mixed breed, Tuck, a few months ago. He's very sweet but started to get rambunctious to the point that my remote work felt challenging. He also started jumping or freezing when he saw other dogs on walks, and he occasionally barked or growled and men. We weren't sure if it was the start of aggressive behavior or just the result of a shelter dog that hasn't been exposed. After doing our research, we decided to do the 3 week behavior modification board and train program. We were really impressed from beginning to end. They shared a ton of information upfront, walked us through their facility (we opted to drop him off) and sent pictures and updates every evening. It became clear right away that they both have a very deep understanding of dogs, as well as a real respect and love for them. Tuck loved them! The best part was the "transition" day when Perry brought Tuck back and spent the day teaching us everything they've worked on together. We are first time dog owners so generally going in pretty blind. Perry gave us a 101 on dogs and the importance of clear and consistent communication. He talked through all of the layers of training and how/why it is effective. We felt this part was SO helpful for us to understand how to be better owners. Then we walked Tuck around the neighborhood with Perry guiding us and then spent time addressing indoor behaviors too. He was flexible and stayed until we felt comfortable with everything. This is a long review so the TLDR: finding a trainer is a big decision and investment so we wanted to get it right. Brandi & Perry were really incredible and beyond our expectations!! Truly worth every penny! Tuck has been doing really great at home and outside since being home. I've been able to work full days with him holding "place" on his cot, which would have been unheard of before!

I can't say enough good things about Brandi and Perry Bailey of RSK9. Their work has given my pup…read moreand I so much freedom and balance. Pebbles (blue heeler, 1.5 years old) would never listen to me, would not sit or lay still, and had a lot of other obedience issues that caused her to be stressed or confused. She was a TOUGH dog to train and I was concerned I couldn't find the solution for her to get basic concepts. This view has completely changed since working with RSK9's 3 week program. I would HIGHLY recommend them and their methods - you can tell they genuinely love working with dogs and it's made a huge difference in giving my dog the chance to find real rest at home. They send DAILY updates with photos and videos which was so nice. This isn't a regular class or something you just pay for; it's truly an investment that you and your dog will be using for the time you get to share together. Side note: it's worth doing 3 weeks versus 2 weeks. At the 2 week mark is when Pebbles really started to understand her marks and cues. From here there is so much more that can be refined and Brandi/Perry really capitalize on that threshold being crossed!

I cannot even begin to say how HAPPY I was to hire Agape to watch my beloved cat, Thomas! Georgette…read morewas totally professional and spent quality time with him while I was away for a week. She sent me text updates and pictures, which really eased my mind. For me that made all the difference and when I returned home my cat was happy and well taken care of. Agape's prices are terrific and there is no skimping on the love and care - and I loved how the owner lives just a few minutes from me which is a huge plus. I will definitely contact Georgette again for my future trips and highly, highly(!) recommend you do so too.

I cannot express how grateful we are to Georgette and her company. Georgette has been wonderful at…read moretaking out our puppy Brighton and playing with her. Her notes about their visits are great and she is a wonderful pet lover. Also, her other work as a pet photographer shows when she sends us great pictures of our puppies during her visits. I cannot express how great Georgette is and her services.

I can't say enough good things about Golden Dog Hotel. They've taken amazing care of my dog, and…read morethey've consistently been reliable, attentive, and genuinely kind. Any time I'm traveling, this is my go-to place because I know my dog is in great hands. It's such a relief to have a place I trust completely. Highly recommend!

We've now used this family business 3 times and have had outstanding service and a very happy dog…read moreafterwards. They were recommended by a family friend and they've been great thus far.

I recently left my 11 year old cat for a few days while I was traveling out of state. He doesn't…read morelike boarding but I hoped having his own room, not being around dogs at the vet, etc. would make him less stressed. He came home and for the past two days has been vomiting and had diarrhea. It seems either because the people stressed him out or because he caught something there that he has gotten sick with, and now I have to see if my vet can fit him in today. Furthermore I know the report cards are misleading because his second day supposedly he had stool, urine, and was eating but when I picked him up his chart said he had only eaten once in four days. The Webcam was also turned off several times, so now I'm worried that he was already sick there and they were hiding that from me. Especially considering the price, I 100% *do not recommend* this place at all. These people are dishonest and not worthy of your money.

I WISH I COULD LEAVE 100 STARS!!! My second time coming to…read morecozy cats and I'm over the moon with them! I will never forget our nail appointment today, my rescued barn cat has never really let me hold her and I showed up today and Ms. Megan brought my liddie out IN HER ARMS! I am so grateful for everyone who has loved on my little babies and helped take care of them. Megan, you are the MVP! I will definitely be using cozy cats in the future!

We've boarded our family dog, Joey, with Sugar Maple multiple times over the last few years…read more Jennifer and her family are kind, welcoming people that have been very accommodating over the years. Joey is always excited when we are pulling up the driveway to SM! While away this most recent trip we changed our plans to extend our vacation, Jennifer allowed Joey to extent his stay which made our time much more relaxing and enjoyable! Upon pick-up Joey was happy, healthy and clearly had been well cared for during his stay.

Before choosing Sugar Maple Farm, we spent a lot of time researching the best possible boarding…read moreoptions in Virginia. The abundance of 5-star reviews reassured us, and we even scheduled a one-night trial stay to test it before our longer family trip. During that visit, we were promised strong communication, regular photo updates, and a high standard of care while we were away. Sadly, our actual experience was the complete opposite. While traveling in Asia, we were told we'd receive regular updates. Instead, we got only three photos over a span of 10 days--and only after multiple follow ups and texts from our side. The lack of communication and unease made it difficult for any of us to enjoy our trip and we knew something was not right. When it came time for pickup, the owner was not even present. Just a few hours before we landed, we received a text informing us that our dog was injured and her teenage son would be there for pick up. There was no explanation, no phone call, no attempt to take responsibility, and not a single follow-up to check on how she was doing after. It felt cold, negligent, and deeply unprofessional. We later learned the injury was a torn ACL requiring surgery. What's most upsetting is that we had clearly disclosed a prior ACL injury in the intake paperwork--on the opposite leg. That information was either ignored or not reviewed at all. There was no transparency, no apology, and absolutely no concern for how serious the injury was. We chose Sugar Maple Farm because we wanted a safe and trusted place. When something went wrong, there was no accountability--only deflection. That trust was completely broken. It's devastating to watch our dog struggle with pain and limited mobility, and to know she now faces a 12-15 week recovery from a surgery that may have been preventable with proper care. We came home expecting to see her happy and healthy. Instead, we're managing a serious injury with no answers on what happened. If you value your dog's safety and well-being, I urge you to look elsewhere. Sugar Maple Farm may have glowing reviews, but our experience was proof that when things go wrong, this facility does not step up.