Highly recommend. Since I moved to Richmond 5 years ago I have tried around 10 different places and…read more15 different massage therapists. Nothing has compared to Emily at Carytown Massage. My first massage at Carytown Massage was by the owner (accidentally and luckily) and was amazing. I got the monthly subscription because I was so blow away. When I called to make another appointment I was told that he was the owner and he recommended I go to Emily. Since then I have seen Emily numerous times. Every time the experience is amazing. She really does know how to understand what muscles that need attention. After a few Swedish massages I tried a Thai Massage with her and it really was life changing. I can't wait to be able to go back!

I booked online for my daughter who was staying in Richmond. She found it easy to get to. Shonda…read morewas her massage therapist and really took the time to find out what massage would be best. She had a great massage and would definitely recommend Carrytown Massage! Thank you so much!

Sunny does a great massage. I always leave with fewer knots and am able to move more freely. She is…read moreopen late which is great for working mothers.

I wouldn't recommend, it's literally 1 person working the entire time. So no couples massages, she…read morealternates between you two. Try XF MASSAGE instead. It's around the corner, similar price points and they honor they're callers No receptionist, if she's giving a massage no one is at the front While the massage may be good the overall operation is poorly managed. I called to make an appointment, she didn't ask my name or anything and told me to come in at 1pm I show up at 12:55 for my appointment she then had a walk in 2 mins before that paid and she want me to reschedule because she didn't know how to refund his money. She didn't know how to give him a refund. (Again poor operations NO REFUNDS) She then claimed I didn't confirm my appt. I had just called at 11:45 telling I was available from 12-2, she said come at 1, I show up a few minutes early and she booked a walk-in. Very unprofessional, she didn't honor my appointment because she already accepted the walk-in credit card info. This is my second time coming here and although I thought this was a great little location, she's running by a thread. No organization mostly walkins opposed to appointments but if she has someone already you can't walk-in. It's very confusing and a horrible business model. Highly disappointed as I needed a massage after my recent work out. I would recommend a scheduling system or 5 min grace period for reserved clients or something This was HORRIBLE SERVICE and she just kept apologizing as if she couldn't honor the appt she had given me. I will never return or recommend business here. I'm sure I can find another location thats a little more professional. Horrific

Had a 90 minute massage, and they were able to help me get rid of some knots on my back and my…read moretraps. It was so relaxing. I also prefer really deep pressure, which they were pretty good about. I wish it was actually deeper pressure, but I didn't ask so that was on me. Overall, amazing massage. Just a heads up, they do charge a fee for using your credit card, so I would pay with cash instead. I didn't read that anywhere on their website, so I may have missed it, and it was quite a surprise.

Today I was running on schedule to the airport, so I decided to stop in for a massage. The nice…read moremanager suggested a four hand massage, which was a first for me. I will say it was absolutely amazing! The ladies that helped gave me the best massage of my life. Lisa and Cassie offered a very professional massage with wonderful attention and care. I'm so comfortable as I'm waiting for my flight this afternoon. I just wish there was a few more minutes in the appointment to visit. I was hoping for a little more within the hour. I still appreciated the time that was shared - Thank you!

Where to start, I was referred to Ivan a few weeks post op surgery after a tummy tuck and arm lipo…read morefor lymphatic drainage and to help reduce swelling. I waited longer than I should have (1. from the lack of research on my part and 2. was not told post-op that massages were recommended to help the healing process). I started developing adhesions in my arm and a swollen chest, to the point the nurse I saw on my second post op visit said I NEED to go see Ivan right away. That he had used him for his own surgery recovery and he worked wonders! From the first visit at Ortiz Massage, I struggled to even get on the table and was not able to lay flat on my back. Ivan was able to help release so much tension and stiffness that I could finally put my legs down and lay fully flat just after one session. He really listens to his clients, educates them, and demonstrates empathy while offering the most professional care from a health care provider. I couldn't have been in better hands during my recovery process. Ivan slowly worked with me at my pace, to work out the adhesions in my arms. I had never heard of lymphatic massages prior to this surgery, but now see how vital it can be for even the healthiest athlete with muscle recovery. It's been almost a year now and I still go to Ivan, for lymphatic massages and some regular deep tissue massages to help with weightlifting recovery. What makes Ortiz Massage so unique, is that Ivan puts his customers first. He offers super affordable rates and packages because he wants to make sure his clients are able to get the care they need, and offers flexible working hours. He works with you to space out your sessions and adjusts to how you are feeling week by week. He reevaluates you at each visit to see what you would like to focus on before each treatment. He is highly knowledgeable when it comes to explaining the science, anatomy, and advice on what will help speed up your recovery. Since starting my sessions with Ivan, the surgeon has started offering pre-op and post-op sessions with Ivan after seeing how crucial lymphatic drainage is in the surgery journey. I had no idea what a journey this entire process would be prior to going into surgery. Recovery after a tummy tuck was the hardest thing I've ever had to endure physically (yes, even worse than labor). I honestly would have NO idea where I would be without the help of Ivan, and am forever indebted for his services. I am extremely grateful for crossing paths with such a kind caring provider and overall, a good human being.

I've known Ivan for several years and he's really built his expertise in massage therapy. He's very…read morethorough with working out a treatment plan with you. I was very impressed with how intuitive he is when it comes to understanding your needs. His sessions are very relaxing and effective. I've definitely noticed less pain and inflammation even after my first couple sessions. He always follows up after a day or 2 to see how your body is responding to the massage. Thank you for bringing your talent and professionalism to our community.

I received a gift certificate for a massage and body scrub for Christmas. I love massages and know…read morewhat a quality one feels like. I was a little hesitate and did not know what to expect because I have never heard of the business prior to receiving the gift certificate. I am not hesitant now. I am very impressed! My massage therapist was Ebony. She is friendly and truly understands the art of massage. Prior to the massage she did the body scrub. Then I left the massage room to shower off the scrub prior to massage. My skin has never felt so soft. It felt like butter. I am very tight in my neck and shoulders because I work at a computer all day and Ebony knew that without me telling her. She applied strong pressure and was able to quickly adjust pressure based upon how my body tensed if it was too much. I was sore after receiving the service and the next day. I am okay with that. The tension in my muscles felt released. I will be returning for monthly massage work.

Lindsay is the most amazing masseuse. It is refreshing to have an experience that exceeds…read moreexpectation. She is a true example of strength not being defined by size. She is worth the wait! The experience is amazing from management and the entire team! Great job!

John is an amazing massage therapist. My aching back always feels so much better for days after his…read moretreatment. Many thnks to him for improving my life!

The BEST massage I've had in a long time. The perfect amount of pressure and John took great care…read moreto tackle every muscle group and my problem areas (hips and glutes) which many avoid altogether so I was appreciative of that! I just got back from a long road trip and I train pretty rigorously so this was exactly what I needed. Glad to have found a new place not far from home I can come back to and get excellent service. Thanks John!

To start with; when you walk in - it's a beautiful and a relaxing space. You next sit down and talk…read moreabout where you are having issues. Alyson will confirm that she understood you correctly so that she can address your problem areas with extra time. The whole experience is Fabulous!!!!

My massage was EVERYTHING! I really appreciated that Aly took the time before we began to review my…read more"trouble areas" and afterwards she shared what she observed during the massage. She also provided me with product recommendations to help relieve stress related tension in my neck and lower back. It was definitely an "it hurts so good" type of massage, which I needed. I have already booked my next appointment!

Very good service. Legitimate Chinese style massage. Very skilled at achieving excellent results…read morefrom massage.

We were greeted by two ladies, who had a lot of energy. Lights were dim to give it that relaxed…read morefeel. We had both gotten the deep tissue massage. They guided us to the couples massage room, where there were two beds, a station for oil, towels, etc. we were instructed to be in our birth day suits. Once the massage started, I knew that it was going to be a painful massage. We paid for the deep tissue, so it was kind of too late. I did tell her to take it a bit easy. It felt good majority of the massage. But some areas, such as my back and thigh hurt. They provided us with a small bottle of water after their services. I felt a bit relieved after the massage, but the next day our bodies felt sore. I will still give them 5 stars because it was my choice of massage. It wasn't their fault. Spa was very clean