I called at 4:30 p.m. to have a cab pick us up at 6:45 p.m. At 6:40 I received a call from the…read moredriver (Patrick) saying he could not come get us because apparently gave him the wrong address. He then proceeded to swear at someone he was with over the phone and was mumbling so much that I had to then ask him if he was okay to drive. At that point after getting sworn at multiple times, I then had to ask if they were an actual company. He then said, "Fuck you" and then hung up on me. I then called him back and he said he was not coming to get us and then said, "Fuck you" again and then hung up again. I wouldn't pay a dime to these people. Unorganized and very mean to their customers.

Unbelievably unprofessional. Scheduled at 7:30pm pick up at ALB airport to Fort Ann area. I gave…read morethem the proper flight details and they left at 7:15pm because the driver "could not wait any longer". Before I was able to talk through the situation, the dispatcher quickly said "I have to pull the driver out" and hung up. I called back multiple times and was only able to leave voicemails. I never got a call back. I called the driver multiple times and they never picked up either. Do not use this car service.

This is one great company. Have taken over 20 day trips with them and they have exceeded my…read moreexpectations every time! Do your self a favor and book a trip with this company!

My son is a freshman at Suny Oneonta and uses this bus line to travel back and forth to Long…read moreIsland. When booking the trip, the women who handle the reservations are very pleasant to deal with. So far everything has been great. No complaints at all.

This transportation is my favorite, always on time,I couldn't ask for a better transportation,thank…read moreyou all,your all wonderful

I was very pleased by the friendly, prompt, and responsible service I received from this taxi…read moreservice in Oneonta. The person who answered my initial call was professional and took my reservation--which was then fulfilled exactly as planned. I needed to be picked up at the bus station in the evening, and sure enough, the cab was right there when promised. The driver was courteous and good natured. The vehicle was clean and pleasant. I didn't have to hunt for a seatbelt, like you do in some cabs. Glad to know that a quality 24-hour can service is available when you need a ride from the Oneonta bus station to the middle of nowhere...or somewhere. I was also pleased to learn that this taxi company provides rides to the airports (Albany, JFK, etc.), New York City, or pretty much anywhere you might need to go. And, after many bad experiences with NYC cab drivers (and other drivers) who chat on cell phones and send text messages while driving, it was a relief that this driver kept his phone contact with the base quick and minimal. I've seen enough vehicular near-misses with folks on cell phones and other distractions to be very uncomfortable with this behavior. I was pleased that, after a quick check-in with the base, my driver focused on the road. I even learned a new short-cut home!

Clean, polite & professional. Always a pleasure.read more

been great so far not sure why anyone else isn't happy with them. they have taken me into…read moreappointments been on time and it has been great.

Go to arrived cab and guy is asleep, could barely wake up driving not 100%, can't blame the guy for…read moreworking while worn out, problem desperate for income.

Worst taxi service ever used them on 1-21-19 called at 9 PM and asked for pick up in 10 minutes…read moredispatcher said oh I will have the driver pick u up at loading dock where we dropped u off earlier 10 minutes ..well a half hour later tried calling 4 times after drive never showed up and phone calls went to voice mail no call back nothing I wound up walking 4 miles home as I did not have another number for taxi to call ..phone had died but calls get forwarded to my SAMSUNG WATCH. Seems normal as screen shots FROM GOOGLE REVIEW AS I FOUND OUT

MAS screwed up my pick up with my usual company, who wasn't able to honor the fixed request…read more MAS reached out to the company, who was accommodating in the 29th hour. So, thank you... Car was very clean, and the driver efficient. Thank You