I was very pleased by the friendly, prompt, and responsible service I received from this taxi…read moreservice in Oneonta. The person who answered my initial call was professional and took my reservation--which was then fulfilled exactly as planned. I needed to be picked up at the bus station in the evening, and sure enough, the cab was right there when promised. The driver was courteous and good natured. The vehicle was clean and pleasant. I didn't have to hunt for a seatbelt, like you do in some cabs. Glad to know that a quality 24-hour can service is available when you need a ride from the Oneonta bus station to the middle of nowhere...or somewhere. I was also pleased to learn that this taxi company provides rides to the airports (Albany, JFK, etc.), New York City, or pretty much anywhere you might need to go. And, after many bad experiences with NYC cab drivers (and other drivers) who chat on cell phones and send text messages while driving, it was a relief that this driver kept his phone contact with the base quick and minimal. I've seen enough vehicular near-misses with folks on cell phones and other distractions to be very uncomfortable with this behavior. I was pleased that, after a quick check-in with the base, my driver focused on the road. I even learned a new short-cut home!

Clean, polite & professional. Always a pleasure.read more

I absolutely love taking cabs with Chris. As a young female college student, it is nice to feel…read moresafe in a cab. Chris always makes the experience enjoyable, always offers fair prices and always makes sure I get to where I need to go. Thanks for always being you, Chris!!

Chris was timely and courteous. He arrived early for my pickup and was an efficient driver. He…read moreseemed to know the roads well and how much time I would need once I arrived at the airport. Seamless service. Thanks Chris!

been great so far not sure why anyone else isn't happy with them. they have taken me into…read moreappointments been on time and it has been great.

Go to arrived cab and guy is asleep, could barely wake up driving not 100%, can't blame the guy for…read moreworking while worn out, problem desperate for income.

Worst taxi service ever used them on 1-21-19 called at 9 PM and asked for pick up in 10 minutes…read moredispatcher said oh I will have the driver pick u up at loading dock where we dropped u off earlier 10 minutes ..well a half hour later tried calling 4 times after drive never showed up and phone calls went to voice mail no call back nothing I wound up walking 4 miles home as I did not have another number for taxi to call ..phone had died but calls get forwarded to my SAMSUNG WATCH. Seems normal as screen shots FROM GOOGLE REVIEW AS I FOUND OUT

MAS screwed up my pick up with my usual company, who wasn't able to honor the fixed request…read more MAS reached out to the company, who was accommodating in the 29th hour. So, thank you... Car was very clean, and the driver efficient. Thank You

I called at 4:30 p.m. to have a cab pick us up at 6:45 p.m. At 6:40 I received a call from the…read moredriver (Patrick) saying he could not come get us because apparently gave him the wrong address. He then proceeded to swear at someone he was with over the phone and was mumbling so much that I had to then ask him if he was okay to drive. At that point after getting sworn at multiple times, I then had to ask if they were an actual company. He then said, "Fuck you" and then hung up on me. I then called him back and he said he was not coming to get us and then said, "Fuck you" again and then hung up again. I wouldn't pay a dime to these people. Unorganized and very mean to their customers.

Unbelievably unprofessional. Scheduled at 7:30pm pick up at ALB airport to Fort Ann area. I gave…read morethem the proper flight details and they left at 7:15pm because the driver "could not wait any longer". Before I was able to talk through the situation, the dispatcher quickly said "I have to pull the driver out" and hung up. I called back multiple times and was only able to leave voicemails. I never got a call back. I called the driver multiple times and they never picked up either. Do not use this car service.

I took off a star because this bus company lags sometimes.... had to wait about 20 minutes before…read morethe bus came. Depending which bus you get, you can have an old grimey one or a nice decently clean one. I've taken trailways a few times, they always get me to point A to point B alive and that's all that matters. :)

It can be nightmare-ish here…read more During breaks, college students flock home and Trailways is always (over)packed. There have been several incidents where I've heard stories that sound like nightmares. I haven't had horrible experiences here, but I can't say that service is excellent. You're in a town where there is no competition, so don't expect much. I came here with a ticket Trailways mailed me after writing to them about their bad customer service back in NYC and this location was about to turn it down and tell me they cannot accept it. Hm. You must buy tickets in person in order to receive student discount. There are many snacks, notebooks, and sudoku books in this trailways for in-ride entertainment. Everything is decently priced. I'd suggest getting snacks that look like they've been flying off the shelves (like their strawberry Poptarts) because there are some things that look a bit old. There are a few chairs inside to stay warm in the winter during the hours Trailways office is open. There are also toilets. I was surprised that Trailways has busses that bring you all the way to Alaska from a tiny town like Oneonta.

One of the most disorganized and run-down Trailways locations I have been to…read more I understand that Oneonta is a tiny town, but it is ridiculous to have students have to crown in front of busses to find out where the bus is going rather than announcing which bus is arriving or having a more organized system. It isn't the first year you're doing this. If you want our business, students should be treated like human beings. It doesn't matter that we are young. We are your patrons and Trailways needs to step up their game. There's a huge need for these buses. Students rely on them to get to and from home. Changes need to be made in order to improve the experience on Trailways buses and waiting for the buses. I was recently going from Oneonta to NYC. That's such a huge stop to be getting off at, yet the bus was 40 minutes late and everyone waiting for it never got an explanation or an update as to where the bus was or when it would arrive after it not arriving at 11:10am when it was scheduled to arrive. If the tickets are no longer interchangeable for different ride times, then we as patrons need to be updated. The attitudes of the Trailways bus drivers also need to be corrected. The bathroom here was closed for females and the male bathroom looked like a scene out of the SAW movies. Run-down facilities, many snacks you can buy, although I wouldn't recommend it, arcade games, and food and drink vending machines. Very limited seating inside and the office isn't always open for you to wait for a bus in, so be mindful of what time you buy your ticket for because if the bus is before 8 or after 4:30pm, be prepared to wait outside for your bus to arrive.

They need to take a page from Mega Bus and other similar bus services by equipping their employees…read morewith barcode scanners to scan tickets off smart phones. Not only is making their customers print physical copies of their tickets an inconvenience, it also is not environmentally conscious. Don't even get me started on the Wi-Fi on these buses. Not sure it has ever worked any of the more than 10 times I have ridden with Trailways.

This place used to be the top hotel of Oneonta. It is located across Speedway on main street. We…read morestayed here during my move-out day from Oneonta. This place isn't worth the price that you pay. There are plenty of other options in the area for places to stay. The ceilings and walls had tons of tiny little spiders. I cleaned them off before I slept. Yes, we did get a room with a hot tub, but how many tiny little insects have crawled into that? It doesn't matter to me that the furniture and bed sheets don't look the most modern, but cleanliness is very important. The included breakfast also was really bad. They had super processed off brand cakes available. I might as well just go to the gas station across the street and eat a hot dog for breakfast. This is a good hotel location if you want to go out to the bars with a couple friends for one weekend and split a room. It is right near Sal's pizzeria and Oneonta hots. If you have a car, it is about a 2 minute drive to McDonalds, Buffalo Wild Wings, Taco Bell, Panera, Moe's, Walmart, and Dennys. It is near the bus stop for the main street route too. Easy to get around from this location, but if you want a cozy hotel to actually enjoy the room, I wouldn't choose this location. There's a lot of parking right outside your room. There are sketchy people that live here. One guy was just lurking outside my door came up to me asking for a ride to Cooperstown. Stranger danger!

I think one star is being generous. This was the last motel left in the area for a concert we went…read moreto last week. We were desperate and didn't read the reviews before we went (much to our dismay). From the outside, it looks fine. Inside the room... ugh. It smelled musty and disgusting as soon as we walked in and it was VERY dimly lit (maybe to hide the room?). I opened the window to fix the smell and investigated more to discover cobwebs, bugs in the bathroom, very dirty microwave, what Looked like white powder and dead bugs by the wall in the corners. Ugh. For your own sake, never stay here...