I called at 4:30 p.m. to have a cab pick us up at 6:45 p.m. At 6:40 I received a call from the…read moredriver (Patrick) saying he could not come get us because apparently gave him the wrong address. He then proceeded to swear at someone he was with over the phone and was mumbling so much that I had to then ask him if he was okay to drive. At that point after getting sworn at multiple times, I then had to ask if they were an actual company. He then said, "Fuck you" and then hung up on me. I then called him back and he said he was not coming to get us and then said, "Fuck you" again and then hung up again. I wouldn't pay a dime to these people. Unorganized and very mean to their customers.

Unbelievably unprofessional. Scheduled at 7:30pm pick up at ALB airport to Fort Ann area. I gave…read morethem the proper flight details and they left at 7:15pm because the driver "could not wait any longer". Before I was able to talk through the situation, the dispatcher quickly said "I have to pull the driver out" and hung up. I called back multiple times and was only able to leave voicemails. I never got a call back. I called the driver multiple times and they never picked up either. Do not use this car service.

They were supposed to pick me up through MAS transport. I had an appointment with my primary care…read morephysician, and it was important since I was in the ER twice and hospitalized. Not only did A & D not show up because they said they had no cars available, they canceled it, so I did not get a different taxi, and neither MAS or A & D told me--waiting for them to show up to take me to the doctor. May I never have to use their service again. They do not care about their clients at all. I use to pay sometimes also for their services since I lost my car in a scam, may I never have to use A & D again ever. I live in a rural area, with little transportation. I hate this area sometimes--it is so nitwit and flaky when it comes to some basic services, hassle this, hassle that.

We used A&D Transport Services Inc. for transportation to an appointment in Syracuse, New York…read more Unfortunately, we were left stranded for several hours after the appointment. My son's appointment ended at 4:30 PM, and I immediately called A&D Transport Services to request pickup. I was told the driver was only 15 minutes away. After 15 minutes passed with no arrival, I called again. Over the next hour, I made a call trying to get an update. Eventually, the doctor's office was closed, and we were still waiting for transportation. It was not until 6:26 PM that someone finally arrived to pick us up. When the vehicle arrived, there was already a stranger sitting in the front seat, which made the situation even more uncomfortable and concerning. No one should be left waiting for hours without reliable service. This experience was extremely frustrating and unacceptable.

I was in Ithaca flying to CA when the Canadian fires created a mess with the NE USA. Instead of…read moreflying through Newark I changed my itinerary to fly out of Syracuse about 6pm that night. Christopher responded right away and was polite and organized and was able to pick me up at 3am the next day (9 hours after I contacted him) and shuttle me to SYR. He was prompt, drive quite well, and arrived with a clean car. I want to thank Christopher to kick off my day on time to help me finally get back home. Oh and there were several texts to me to confirm the pick up, to pay the fare, remind me, and also one 15 minutes before he arrived. Nice touch.

We frequently have very early flights for work. Pickups via one of the rideshare services are…read moreimpossible to get at 4 or 5am. CCS was immediately responsive less than 24 hours before pickup. We got a quote and invoice within 15 minutes. 4am on the day of our flight they were at our house not just on time but early! Friendly, courteous safe driver. Reliable transportation to the airport during odd times is almost impossible to find in Syracuse but CCS was there for us and fulfilled everything they said they would! 10/10 recommend!

The amount you wanted to charge from Saratoga to Albany airport, you're a fraud. What a joke, 3x…read moreUber and taxi fees. Good luck scammers!!!

Badmouthed the other businesses in town, suggesting none of them were sufficiently reliable to do…read morethe job. Charge TWICE as much as the next closest service. Don't be fooled. $60 limo receipt for Albany to Newark attached below. PS. She has also changed her original response below and taken out the line where she said "he LIED about paying $60", after I added a photo of the receipt - my son was the only passenger. I would avoid this business. I don't like the way she tried to create anxiety about whether the other services were reliable - they were just fine. She is very unpleasant in her attitude and in the way she treats people, and also appears to have removed a number of poor reviews.

Zamar is wonderful. With services to both Watertown and Syracuse airport. He is so kind and…read moreconsiderate. Always on time (actually early which is rare these days) He is very professional. Drives well, plays nice soft music, He converses with you but is not over bearing. It's so easy to schedule a pick up with them, you can call or text! They have excellent customer service and go above and beyond to ensure you have a great experience. They are the best service to and from the airport or any pick ups you may need. I highly recommend north country transportation. You will be thoroughly impressed with this company.

From the owner: North Country Transportation Services Inc is a Veteran Owned Business. We strive to do the best and…read morebe the best to all customers and future customers to come. Our security professionals serve our customers with reliable and on-time, safe and stress free transportation services. We believe everyone deserves to be treated with dignity, respect and first class service. We provide service from Syracuse Airport to Jefferson Counties Clayton, Alexandria Bay, Lewis, Oswego, St. Lawrence Counties. Standard Services Corporate Services VIP Services Weekend Getaway Transportation Medicaid Transportation Taxi Services Transportation

Ryan is very nice and we enjoyed riding with him several times…read more But unfortunately he's not dependable and left us stranded after booking with him via his wife Lorie weeks in advance and actually rearrangling and delaying our trip by 2 weeks to accommodate Ryan's schedule. No follow up, No apologies. Even tho he was well aware that one of is disabled and uses a wheelchair. Would not recommend. NB. We were leaving for the airport in FL at 11 am to board a 3 pm flight to NY, arriving at 6pm. So not close to "hours after we landed". Pickup was scheduled for 6 pm. PA bridge collapse was A WEEk+ prior to our trip, June 11th. Our flight was June 22nd. They have NEVER offered any apologies at all. That would have gone a long way but they did not even attempt to apologiz.

Reliable, friendly, will go above and beyond. Ryan is an absolute pro, an incredibly safe driver,…read moreand will do what it takes to ensure you are where you need to. I cannot say enough good things about this service! Thank you for getting me to the airport and home!

My husband and I had our wedding at the Roxbury Barn, and we were referred by them to Jane at Best…read moreCar Service. Jane and her team were so wonderful, so professional, and helpful to our guests. We were all coming from out of state, and down state so we were not knowledgeable about the area, her team provided peace of mind so our friends wouldn't have to worry about navigating the dark country roads at night. Each of her drivers were on time, friendly and always professional. Jane is a pleasure to work with, she works hard to make sure that every single detail of what could easily become an overwhelming schedule, is perfect. Never once did we have an issue through planning, during or after our day. Her vehicles are clean, and very spacious, she takes great pride in what she does and is willing to work with you and help every step of the way. We gladly recommend her to anyone who is planning an event in the area.

From the owner: Airport shuttle, Wedding & Event shuttleread more

Kool was terrific ... communicated well was right on time and got us from Kingston NY to JFK with…read moreplenty of time to spare ! I'll use him again !

From the owner: KPLS Rides, we take pride in offering safe, reliable and convenient private transportation. As a…read morelocally owned and operated business, we understand the importance of personal service and community connection. Whether you're headed to the airport, planning a night out or just need a dependable ride around town, we're here to help.

whenever I take the shuttle to my gate, they always take me on a smooth ride and have luggage…read morecarriers!

Don't book, go literally anywhere else!!!…read more Left us stranded at the airport after confirming the pickup. Would not answer calls or texts, never reached out with an explanation. Completely terrible company with no customer service, awful communication, and no accountability.