The customer service at this location is unacceptable. I was given a hard time because the…read moreassociate who cut my fabric forgot my discount. Once I got the register and realized that it didn't ring up correctly, a supervisor came over and told me I needed to go back to the fabric department and have them fix it. Joel is the only one that came over and fixed the situation. I'm not sure why they couldn't take my word for it and give me the 30% off. Took 15 minutes to get it sorted out. Trust your customers! I shouldn't have to go out of my way to fix a problem that I didn't create. I guess saving the company $5 is more important than a customer experience. I won't be back.

What's not to love abt this place? It's always organized every time I go in, clean and tidy. They…read morehave something for every level of crafter or home decor planners. always have sales and staff always friendly and helpful.

Bought 2 Traxxas Slash RCS for my grandsons. The customer service was excellent, answering all my…read morequestions and concerns. We rented the indoor track and the Boys loved it. They are friendly and professional but above all else they know their product lines. If you get into these hobbies you WILL need expertise that you can tap for parts and upgrade advice. While we racing on their track my youngest grandson popped a shock tower after hitting the rail. The folks there did a temp repair free of charge and sold me new oil to fix it perm when we got home.

They do have a good selection of RC cars & trucks. The customer service is very good, however they…read moresold me a wrong part for my truck. I also asked them to double check the part number because I live far away. So now I will eat $25. Also, their prices on parts are ridiculously expensive to the point it's insulting. Expect to pay 30% more here than other hobby shops for parts. Live & learn.

Fabulous card shop! The staff is so kind and helpful for people starting their collection. We had a…read morefew ideas and they really advised us how to get started. Awesome service and good people!

Too cluttered with junk wax recently and there are hardly ever any new packs or boxes to buy…read moreanymore. I think there were maybe 5 options for buying loose packs...all of which were overpriced. Not sure how a hobby store can get by with such a minimal selection long-term. The new middle section loaded with 90s cards kind of kills a lot of the openness the shop had as well, and it is hard to move around. There seems to be more of an emphasis on singles than in the past. I used to spend $2-3K a year here, and got to know many of the regulars who always came in to buy packs or sealed boxes. The thrill of the chase was what kept us coming back...if we wanted singles, we'd go to eBay and pick them up. Until this changes, I won't be back. I came here once or twice a month before the ownership change, and loved Bob and Linda. It feels less like a family store now, and more like a business. What a shame.

Love their store Genuinely one of the best card stores in…read moreCharlotte. They give good deals, good advice, and relatively fair with their own pricing. They consistently look out for their community examples, they host trade night for free (where most conventions is a 50 dollar minimum to get in). They host TCG competitions (I don't play tcg I kust collect cards but the atmosphere is great) and as well recently added a booth of Japanese /other languages to appeal to all their audiences. Leaving a bad review over one day, and as well restricting kids of GAME hobby is ridiculous. As adults we all played/watched pokemon as young as 4 year old. But now your getting mad at a kid who was in your shoes at the exact same age, and not even thankful that a store GIVES that opportunity to children to be involved in the community (like their TCG nights they do kid competitions). No reason to be mad now that we have "adult money" we can't support the next generation of pokemon trainers. 10/10 would come to rally everytime

I love this card shop I sold my cards for 80% market and got a good price on my cards, there's a…read morewide selection of sealed products and singles I love the service there they were nice I recommend this card shop for people who are coming here.

I needed to get a picture uploaded onto a canvas frame, and so I came to this location to see how…read morethey could help. The worker behind the Frame section of the store was very polite and helpful. We were having issues with blowing my picture up, and he was very patient with me waiting for me to re-upload the picture again and worked with me on getting the right size. The whole process went smooth and quick. The store overall was very clean and quiet. Everything was easy to find. They have a big open parking lot so plenty of spaces to choose from. Great store.

Large parking lot in front. I came with my parents on a recent trip to them and was able to score a…read moregreat parking spot. There is a handicap ramp in front and automatic doors to enter and exit. The staff members seemed friendly and helpful. Everything was neat, clean and well organized. They had a huge inventory of fall items, and even some Christmas stuff out on Labor Day weekend. I am all about decorating for the holidays, but lets not put it out during a heat wave. Checkout was easy. Everything went smoothly. I will be back with my parents!

Very small place. Not much in sublimation blanks. Looked around....girl at front didn't talk to us…read moreor even acknowledge we was there. Asked if this was all they had. Kinda hesitated then said yeah pretty much. Just didn't seem interested in helping us. Won't go back.

A very friendly staff and great customer service! Very polite and courteous. I'm glad I've found…read morethis store! I would definitely recommend to anyone who has a passion for crafting.