I picked this place because I was coming to Williams and had a free night through Marriott that was expiring. What a charming score. Kind of vintage motel on Route 66. We didn't do the happy hour or eat there, but the room was clean, the beds were comfortable and we had plenty of pillows (as requested). Front desk staff was professional and friendly. Overall, a great experience. If ever in the area, this place is charming. read more

When we had an opportunity to drive our girls home from college from North Carolina to California my husband said he really wanted to see the Grand Canyon on the way home. He chose Trailborn probably because abuse it has ties to the Bonvoy collection of lodging. Trailborn Grand Canyon appears to be a remodel project where every detail has been thoughtfully executed. The branding is immaculate. So cute. Honestly reminds me of my daughter's artwork and creativity. The accommodations are tight/cozy but super comfy. I needed an iron and they only provide steamers. Very millennial. Steamers don't work for everything. We were only here one night but would like to come back with our whole family and grandson. read more

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This is a nicely renovation place with many fun amenities. They does have 4 Tesla universal charges that you pay through Tesla. The customer service needs some help though. We had $10/day credit and stayed 2 nights. We had $20 credit but was never told $10 must be used for each day. It was a Monday, and they power washed the exterior at 7am when people are sleeping. Dirt got all over parked car. I even heard a child slip due to the floor being wet. The room floors were squeaky and difficult to be quiet when others are sleeping. read more

There's a new sheriff in town....and it's called the Trailborn Grand Canyon. Hotels can be a tricky choice, most certainly when it is in a vacation hotspot of Williams, Arizona. Your choices range the standards of commercially recognized properties and a few off brand motels and places of hospitality. It's been a long time since I've looked forward to reviewing a diamond in the crown of hotels local to Williams. From the moment of arrival, the appearance and spirit of the Trailborn embodies everything in a rustic, western, old school environment. The property is immaculate, from the lobby to the grounds to the rooms, the staff are up to the task of providing a pleasant check in process, all of the necessities needed for a memorable stay. The rooms are undeniably comfortable, beds are just perfect, well decorated and just damn charming, a walk back into the past, think back to any summer camp you went to or experienced and you're starting to get the idea. Take into consideration the grounds, a pool and spa, a towering fire pit, bicycles for use by customers, a remarkably beautiful motif with colors that blend in with the towering pine trees, I mean it just couldn't be any more beautiful. Its location on the Main Street of Williams is a brief walk from bustling downtown Williams and all of its shops and eateries, but if you are looking for a spectacular place to dine ? The on-site Ms Kitty's bar and restaurant is going to satisfy every craving, the food is off the charts. By virtue of being a customer ? A 6am complimentary breakfast will start your day before you're off to the Grand Canyon, BeArizona or the Forest slide right next to the property. My past reviews have usually included some disappointment or disdain with some expectation or service, I couldn't find anything wrong here if I tried. Simply put ? When you start researching your vacation or stay ? This property will either show up as available or won't because it's sold out, this being a still relatively new addition to Williams, the word is getting out. The prices are reasonable and most certainly are equivalent to others in the area but there's so much more to offer here. It's takes a village to become top notch, and this will easily become the crown jewel of Williams Arizona while everyone is watching. I've had three one night stays in the last month, I intend to make this a regular stop in my travels. read more

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Wonderful Staff, highly recommend staying here. Reached out for a minor issue and they fixed it immediately.

This hotel is in a great spot and it has potential but we won't be back. We had issues with our room. Checked in 10 minutes early, and was told room was still being cleaned, so we waited. Walked in, and noticed floors weren't mopped or vacuumed as there was dog food on the floor and crumbs on the tile. Showers were not cleaned as my husband said there was a huge wad of female black hair bundled up on top of the shampoo/conditioner dispenser. We understand we are in the desert, but this is the only hotel we've ever stayed in out here that had a bug issue. Within 2 hours of being in the hotel, we killed 2 spiders, 1 cricket, 1 nat crawling on a pillow, and one beetle that was crawling across the ceiling. Again, sad to say for the price we expected more. It has so much potential, but the cleanliness was not there whatsoever and was a huge disappointment. Upon checkout, I was asked how our stay was and responded "it was okay, could have been better." and no concern from front staff to ask what any issues were. We won't be back nor would we recommend it to family/friends. read more

Trailborn Grand Canyon - Hotels Near Me - Williams, Arizona

If you're ever looking for a delightful place to stay on Route 66 near the Grand Canyon, I highly recommend Trailborn Grand Canyon in Williams! We found this beautifully updated (and wonderfully designed) hotel via Marriott and had a really great experience as a last hurrah of the summer. From the moment we pulled in off Route 66, we were swept into a world of vintage charm and thoughtful design. Every detail felt intentional: the logo, typeface, signage, and room decor were all done perfectly and in sync. With my passion for spatial design, I was genuinely impressed by how the brand identity tied everything together--not just visually, but emotionally. The food at Miss Kitty's Steakhouse was as good as any "foodie" place we've visited in Los Angeles. (And the deserts? Oh my Lord.) The vibes were so good that Robyn and I sat by the fire long after we watched the sunset. Free bikes to get your own kicks on Route 66, afternoon Ranchwater cocktails, and music drifting through the grounds made it feel like a modern-day roadside oasis. If you're heading to the Grand Canyon and want a place that blends nostalgia, style, and story with a lot of heart, Trailborn is where you need to stay. We loved it so much that we added an extra night! read more

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Horrible, Horrible!!! Id like to start off by saying I never experienced racism my whole life until i came to this hotel, started off at the bar when sat down. Never greeted by the old lady bartender. She kept talking to all the white folks and asking if they were good except me, their cups kept getting refilled as i sat there with my credit card in my hand! After the drunks left which were only 3! Then she asked me what i needed and said she was closing at 8! I brushed it off and paid for a drink and left. we checked in the hotel and the shampoo/conditioner and body wash container were empty! Dust everywhere and stains all over the carpets. The window in bathroom was cracked and allowed cold air all night to get in! When we woke up we expected a nice breakfast! Disgusting! Old stale expired cereal and milk! Eggs were cold and food wouldn't get replenished fast enough. Our last day we reserved at the steakhouse miss kitty s, food was not good! Our waiter AMY looked like she just smoked meth in the back, she said half theyre menu was out so only had a small option,how was it possible when we arrived at 430 and restaurant opened at 4? She was so unprofessional, coke machine was out! We even got hit with sorry we have no ketchup to go along with your fries! How does a restaurant sell out of ketchup in 30 minutes!? My wife ordered a margarita and 20 minutes later she said "oops I forgot to hit the send button on your drink" she still had the nerve to charge herself a $20 tip! The whole staff seemed like they were all high on meth! Missing teeth. House keeping kept knocking on our door after us telling them no thank you! We got jeeper creepers vibe our whole stay there! Never will I return or recommend, stay away!!! read more

Trailborn Grand Canyon - Hotels Near Me - Williams, Arizona

Staff were welcoming and professional upon arrival. The lobby has nice ambiance with plenty of snacks and collectibles to purchase. The grounds were well maintained and decorated nicely. Dinner service at Miss Kitty's was excellent. Room was comfortable and styled nicely. Thank you to the team at Trailborn. Well done. read more

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BEWARE! Terrible experience at Trailborn Grand Canyon. I am a Marriott Lifetime Platinum member and booked a reservation through the Marriott website where the Trailborn is listed. I was emailed a confirmation. Upon check in I was told there was no reservation in my name. However the clerk said sh read more

I made a reservation for this motel on the Marriot Bonvoy app on Oct 20, 2025. I reserved a room with 2 queen beds for two nights, April 3-5 2026. When we arrived on April 3, I was told they had no record of my reservation. I gave the front desk employee my confirmation number from Marriot, she said even with that she could not find anything in my name. She said she did have one room left but it was a single king bed. I asked if they had cots for my two teen children to sleep on, she said no they didn't. The clerk did absolutely nothing to try and help me. I ended up leaving to find somewhere else to stay. Marriot should be ashamed to be affiliated with this terrible place. read more

Nice very clean. Front desk was very helpful and she was kind of enough to set up kids tent to our room even though she was the only one working there. read more

Cute little hotel in williams, super comfy beds and pillows, clean as well! Breakfast wasnt a big selection but good for a quick meal before heading to the Grand Canyon! read more

The fire pit was a nice touch. The rooms are cozy and even have a nice high-tech tea kettle, without having to use the usual coffee pot that most hotels provide and I never use (because who wants to smell musty coffee in your tea?). However, my BED was absolutely HORRIBLE. It's an embarrassment for a hotel to charge as much as they do and have beds of this quality. You can buy a cheap mattress from Walmart that will be comfortable enough for most guests! Get a FOAM mattress with medium firmness, Marriott. It'll suit most guests. There was a horrible mattress dip in the middle of one bed that had me tossing and turning all night. The beds are just way too soft and aren't meant to withstand nightly guests. Get it together, Marriott. read more

Every one was friendly but my son wanted to go swimming and the pool was very clouding and we brought that to their attention and they said it was the calcium. Wrong, the pool needed chemicals. The attendant emptied the strainer basket and left. I also got double billed for the room WE ate in Kiitys Steak house and ordered Tri tip medium rare, in came out blod red.We sent it back twice. The third time it e was well done and like leather. We told the waitress and they didn't offer us anything any thing to make it right. read more

Brilliant experience! Our overnight stay at the Trailborn Grand Canyon was perfect for a quick visit to Williams. Dinner at Miss Kitty's was exceptional -- Sue provided wonderful, attentive service that really made the evening. We're already planning to return this summer when we can take more time to enjoy the amenities and the small-town charm. Highly recommend! read more

Very nice hotel. Rooms are clean and remodeled.Lots of activities. Staff is great. Close to walk the streets in downtown.

Our room was clean, the bed was comfortable, and it's a dog friendly property. If those are your main concerns (plus being near the Grand Canyon) then I would say this is a good place to stay. It doesn't get the full 5 stars for me because I couldn't help but feel the customer service was off/lacking. We had a poor experience at Miss Kitty's. We tried to have dinner there with our dog, when we walked in the hostess didn't even greet us instead she mumbled something about the dog and walked away. She and possibly her manager? had a whispered but still visible to us annoyed talk about the dog then turned to us with a super fake friendly smile and told us we couldn't bring the dog inside. I totally understand dogs not being allowed inside, it was the insincerity that bothered me and unfortunately I felt that several times from different employees throughout my stay. Again, if you just need a place to sleep, great. If you care about customer service.. meh maybe look elsewhere. read more

Dont book here. They have the worst refund policy that they don't honor. Lost money.

My wife and I stayed here on our trip to the Grand Canyon, It was a nice place and the staff was super friendly, especially Dana who checked us in, couldn't have been more helpful and informative. The free breakfast was ok, on par with a Holiday Inn Express breakfast, but decent for included. We really enjoyed our stay. Only negatives and reason for 3 stars is the they had a Quinceañera in the main hall that blared music till past 11pm with ZERO consideration for the people paying to stay there. Also, they offered a $10/day dining credit when we checked in, but at checkout the girl would only apply $10 for the 3 days we were there because she said she didn't know how to apply it to the other days. It's only $20, but don't offer it if you're not going to give it or have employees who know how to work your systems. read more

Stayed for two nights in late August. I like the vibe and branding, the camp hall area was great, fun games, big open event space off the lobby. The setting was cool and convenient at the end of the 66 strip and service was good. We did have a few issues with our room. The beds are not good, which was surprising considering they should be almost new. Already have low spots, aka back killlers. The sink drain had issues actually draining, and other guests had a similar issue. The body gel and hair products containers in the shower did not work, or were empty. The upper corner of the room door was splitting so hard to open and close. And the housekeeper didn't restock coffee or soap. The only deal breaker for me was the low quality mattresses, if I can't sleep at a motel, why I am there? read more