This is the second time friends have ordered flowers for me through this terrible shop. I'm…read moreclose-ish to this store, so they call them. This shop uses different names, too. Flowers of Winter Park, Rosemary Floral, Blooms of Winter Park and 1 800 Winter Park Flowers... there may be more, but if the address is 347 N. Orlando Avenue, Winter Park, Florida - think twice before ordering... Maybe thrice... Maybe not at all.
The first time they blew it, they left the arrangement at the front door on the floor of the porch, even though there was a table by the door. The afternoon of the delivery, we stepped out the front door and tripped on the vase, broke the vessel, and I cut my wrist on the broken glass; the flowers couldn't even be saved because they'd now been crushed in the fall and smelled like cat urine, besides. Ugh.
This year, they missed the delivery date altogether. While dining out, around 7:30 the evening of my birthday, I got a text (with a Wisconsin area code) that they were trying to deliver flowers to me. I missed the text because I was AT my birthday dinner party. When I responded later that evening, they texted back at 4:38 AM they would attempt a re-delivery. (Attempt?) The next day, around 3:30 PM, I texted that I had been home all day - no delivery yet. I received no response.
At 8:15 that evening, a sad looking arrangement, with a 3/4 filled mylar balloon, along with a not so fresh looking edible arrangement, was finally delivered. The flowers were poorly arranged, lacked water, were droopy and half dead. They lasted all of four days before they were turning brown. The edible arrangement... just, eww.
I called their number on the card, I received no response. These folks do not follow up and they apparently do not care. They deliver gifts for which they have already been paid, the recipient can't get the money back, so they have no incentive to do quality work, I suppose.
If I could give zero stars, I would, but yelp requires at least one.
Fail... so much fail.