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Traditions Chevrolet

2.4 (9 reviews)
Closed • 9:00 am - 6:00 pm

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4 years ago

Good vehicles and all but the customer service department are absolutely horrible, definitely don't recommend.

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4 years ago

Horrible service department since new ownership took over. New people every time I go in there and not a single certified technician.

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3 years ago

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3 years ago

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7 years ago

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7 years ago

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Destination Ford

Destination Ford

(8 reviews)

AVOID THIS PLACE AT ALL COSTS! I don't typically leave bad reviews, but this experience has been…read morebeyond frustrating, unethical, and financially damaging. My husband recently bought a car from this dealership, and it has been a complete nightmare from day one. The car was not as advertised, arrived with a dent, and was missing the air compressor it claimed to include. We've had issue after issue ever since. They were responsible for issuing the license plate, and it took forever. We barely drove the car and immediately noticed more problems: The starter button was delayed, the windshield wiper fluid sprayer doesn't work at all, and just three weeks after purchase, the check engine light came on. A trusted mechanic confirmed transmission issues and said the battery needed replacement, explaining the starter issue. This is not just bad luck, it's clear the car was sold to us in defective condition. Even the mechanic we took it to said we should complain about being sold a lemon. To make things worse, the "forever warranty" that they constantly bring up covers very little. We attempted to reach out to the dealership to find a solution, and guess what? They GHOSTED us. The sales rep, MAURICIO, completely disappeared and showed zero accountability. The finance person and sales team were eager and quick when it came to closing the deal, but as soon as we needed help, SILENCE! The most shocking part? After my husband signed the financing agreement under a specific monthly payment, they sent him a new contract AFTER signing, claiming the bank required higher monthly payments. Completely MISLEADING and UNETHICAL! We are now out $1,800 for repairs on a car we've barely used -- while still making loan and insurance payments. When we finally spoke to the GM, all he agreed to help out with was the bad battery. He quickly retracted that offer when we asked for all relevant documents to be sent to us. They pulled a classic yo yo financing scam on us and all we wanted to do was speak to someone about our options. This was apparently too much for the GM so he won't even help with the battery now. There has been no accountability and NO HELP at all. This dealership lacks customer service, integrity, and basic respect for its customers. We are now filing a complaint with the Better Business Bureau and pursuing legal counsel for consumer protection. We are also requesting full documentation of the transaction. If you're thinking of buying a car here, DON'T. If something goes wrong with your vehicle, you will be completely on your own. This dealership will ignore you, avoid responsibility, and leave you with a defective car and a financial burden. Please, do yourself a favor and take your business to another local dealer.

I have never had purchase that went so smoothly and we left very happy! The manager Brandon…read moredeserves a major RAISE! He went out of his way to help us with the purchase and made sure we were happy. We will be lifetime customers because if him.

Traditions Chevrolet - car_dealers - Updated May 2026

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