AVOID THIS PLACE AT ALL COSTS! I don't typically leave bad reviews, but this experience has been…read morebeyond frustrating, unethical, and financially damaging. My husband recently bought a car from this dealership, and it has been a complete nightmare from day one. The car was not as advertised, arrived with a dent, and was missing the air compressor it claimed to include. We've had issue after issue ever since. They were responsible for issuing the license plate, and it took forever. We barely drove the car and immediately noticed more problems: The starter button was delayed, the windshield wiper fluid sprayer doesn't work at all, and just three weeks after purchase, the check engine light came on. A trusted mechanic confirmed transmission issues and said the battery needed replacement, explaining the starter issue. This is not just bad luck, it's clear the car was sold to us in defective condition. Even the mechanic we took it to said we should complain about being sold a lemon. To make things worse, the "forever warranty" that they constantly bring up covers very little. We attempted to reach out to the dealership to find a solution, and guess what? They GHOSTED us. The sales rep, MAURICIO, completely disappeared and showed zero accountability. The finance person and sales team were eager and quick when it came to closing the deal, but as soon as we needed help, SILENCE! The most shocking part? After my husband signed the financing agreement under a specific monthly payment, they sent him a new contract AFTER signing, claiming the bank required higher monthly payments. Completely MISLEADING and UNETHICAL! We are now out $1,800 for repairs on a car we've barely used -- while still making loan and insurance payments. When we finally spoke to the GM, all he agreed to help out with was the bad battery. He quickly retracted that offer when we asked for all relevant documents to be sent to us. They pulled a classic yo yo financing scam on us and all we wanted to do was speak to someone about our options. This was apparently too much for the GM so he won't even help with the battery now. There has been no accountability and NO HELP at all. This dealership lacks customer service, integrity, and basic respect for its customers. We are now filing a complaint with the Better Business Bureau and pursuing legal counsel for consumer protection. We are also requesting full documentation of the transaction. If you're thinking of buying a car here, DON'T. If something goes wrong with your vehicle, you will be completely on your own. This dealership will ignore you, avoid responsibility, and leave you with a defective car and a financial burden. Please, do yourself a favor and take your business to another local dealer.

I have never had purchase that went so smoothly and we left very happy! The manager Brandon…read moredeserves a major RAISE! He went out of his way to help us with the purchase and made sure we were happy. We will be lifetime customers because if him.

I will never deal with Wharton Ford again. They fired my sales man Johnny when I was trying to…read moredeal on a vehicle. The service guy hung up on me when I called to cancel a part I ordered. I have never seen such poor business in a small town. I would recommend spending your hard earned money somewhere else.

I didn't end up buying a car from them but key thing is NO MVA, no BS. They would even honor my…read moreFord supplier discount had I ordered a vehicle. The Fords available did not meet the wife's amenities requirements, so we went elsewhere. But no complaints, I will probably order a truck from them soon. Go see Jamie, he will fix you up.

Very professional and friendly service department. Stopped while passing thru on my way to Arizona…read morefor tire pressure and coolant level check. In and out within 10 minutes.

Brought my truck here hoping for it to be fixed but they ended up not doing anything to it. I left…read moremy truck with them for 2 weeks dealing with warranty issues with them. They tried to charge me $850 dollars just for a tear down on the truck and didn't even know the diagnosis. I later get in touch with my warranty adjuster to talk with them but the dealership end up telling me they don't have the tools to work on my truck basically not wanting to work on it. They didn't have the tools to work on a Chevrolet truck and then didn't want to give me a list of the tools they needed. I wouldn't recommend getting your car serviced here they will try to scam you one way or another.

Stopped by the dealership and test drove a truck. I asked the salesmen to email their best…read morewalk-out-the-door price. They sent a price that was $5k higher than the online price and they added dealer items for nitrogen and glass etching for nearly $1,000. Why play these games being a small town dealership. I have no intention of buying from them after this treatment.

Steve worked with me to get the oil change completed since I live in Rosharon. That was the fastest…read moreoil change ever!

Do not use their service department. I brought my car there 3 times for the tire sensor on the 3rd…read moretime they said it was damaged which is complete BS. Charged me $370 to replace one sensor which should have been covered by the warranty. They are not locally owned so I guess they don't care about local customers. I've bought 5 Hyundai's since 2011 but I'll be happy to take my business elsewhere.

Big thank you and shout out to employee Nicole Clay helping me get a portfolio extended warranty…read morecontract canceled, the portfolio extended warranty is not worth the hassle of all the middle man back and forth required. $5000 was refunded to the car loan due to the extended warranty being cancelled and refunded!

HIGHLY RECOMMEND!!!…read more Great people and service. Teresa in the service department is amazing. My car broke down and they did everything to help me and greatly appreciated.

I love the dealership side, but the mechanic side is a joke. My car overheated and I took it to…read morecavendars to find out the problem and get it fixed. Well $500 was charged for the housing of the thermostat. I was like cool least it will work now. So I thought... I was stranded on a highway in the dark with the vehicle over heating again. Which was the same issue I had cavendars look at and fix. So took the vehicle back to them and they put it on the pressurizer system and only found a small leak in the lower radiator hose. You would have thought they would look at the system as a whole in its entirety to make sure it was fixed properly. Well made an appointment to get that issue fixed and another $300 later the car is still leaking coolant!!! They will be hearing from my lawyer.

Ok...so I purchased my 2012 Scion XB from Real Autos in July. We got a good deal. Sergio and his…read moreson were very friendly and helpful. I would recommend this dealer to anyone looking for a used car.

Real Auto's is a small dealership. But don't be fooled by that. This place is owned and operated by…read morea father and son team. They have very clean and good looking vehicles at a very great price. I had a wonderful experience there purchasing my 2006 Toyota Tundra. Sergio did a great job on getting me financed. I would refer my friends and family.

Though now called Cavender Auto Country, this is the LAST time I'll use their service department…read more In spite of having bought my Silverado 2500 here a year ago, their service department just runs so inefficiently each time I come. This time I arrived at 9:15 for a 9:30 scheduled oil change. Noted 7 cars parked in the service drive so got out and spoke to Tommy and said "Y'all look slammed. I'm just here for an oil change appointment". He said no sir these are all drop ins and we'll take care of your appointment right away. Grabbed Gina and told her mine was an appointment oil change. Saw Gina drive my truck around to back at 9:30. Went up at 10:20 to ask about what the hold up might be. 10:30 Gina comes to tell me the truck was just put on the lift. We discussed my appointment and she said she didn't know about that. Also said someone didn't show up for work blah blah blah So guess if I hadn't asked about it my quick 15 min oil change truck would still be sitting back there somewhere. I'll go try Oviedo in La Grange from now on.

I had to stop in while traveling to San Antonio and they fixed my window trim at no cost. Great and…read moregreat and helpful service repair tech; Bradley.